Review History for babinoh

Deer Chase Apartments


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babinoh

Resident 2017 - 2019

5/27/2019

Deer Chase office failed to provide Americans with Disabilities Act (ADA) accommodation. Yes, I'm a resident, a Deaf resident here at Deer Chase Apartments. I've had several run ins with the ladies of this office, particularly the property manager and the assistant property manager. I've made several requests to have American Sign Language (ASL)-English interpreter for a meeting. To this day, these several issues have not been resolved. One of several issues that took place here, the towing of my vehicle and an Enterprise rental vehicle which resulted in $2,500 worth of damages by their towing agency, Lil Jimmy. I've requested for a meeting with Deer Chase and later its' corporation with a request for an onsite ASL-English interpreter service. This request has been ignored. This, by far, one of the worst experiences that truly impacted my life. My family and I financial hardship as result of their action. Providing ADA accommodation, one that's effective for the Deaf individual, not the business, is a necessity. I say this because business tends to have an ADA policy in place that may be deemed as discrimination. For instance, some Emergency Room hospital has set policy that only Video Remote Interpreter (VRI) service should be used. If so to be true, this violates the Deaf person's civil rights on the choice of effective communications. Every Deaf person method of communication are different. What works for one may not be as effective for the next. Last, providing ADA effective communication accommodation is not a luxury. When requests for specific accommodation is not provided, it disrupts my life especially if you're living on fixed income. For instance, my credit, my employment, my health, my family, and the whatnots are impacted. I'm trying to make a living the same way as everyone else. I vote and I pay taxes. Like racism and sexism, if you don't know what audism looks like, I encourage you to research these web sites (below) or contact a local Deaf agency for sensitive training on Deaf people. Education and trainings can help make a difference! National Association of the Deaf: Indiana Association of the Deaf: NAFA: LOCAL Interpreter Service: LUNA Language Services: LTC Language Solutions: Deaf Community Services: https:// Sharp Eyed Group: http://

    Review 4 out of 96

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    Deer Chase Apartments

    March 2024

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