Review History for HSHindiana

Central Park at Metropolis


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HSHindiana

Resident 2017

9/27/2017

We've only lived at Central Park for a few weeks, but we're settling in and really enjoying the community. The office staff have been very friendly and helpful from the tour to the application process and lease signing, to answering questions once we moved in. There were a few maintenance issues when we first moved in which we reported in our walk-through form. There was some delay in maintenance addressing these issues (over a week), but when I called to ask about someone coming to look at the bigger issues the woman in the office texted the maintenance staff and someone was at my door in less than 20 minutes. I found out when they came to address the rest of the issues (a few days later) that they had been short-staffed in maintenance. The few minor things I've reported since then (things we hadn't noticed until we were more settled) have been addressed quickly and efficiently. The maintenance staff is courteous and friendly. Also, I like that you get an email to let you know the work order has been completed. It's great to be able to check this from work and they also leave a note on the kitchen counter. Because we're on the ground floor we do hear some noise from our upstairs neighbors who seem to have children, but the noise is nothing that the TV can't drown out and I've never been woken up by noise. It doesn't seem to be an issue with insulation so much as the facts of apartment life. Being on the ground floor also has the perk of two entrances to our apartment which allows us to access additional parking in the back. This has been great for carrying in groceries. Not all of the features are upgraded, but the items in our apartment are nice and appear to have been well taken care of. The appliances were clean and in good shape when we moved in. We haven't paid a full month of utilities so far, but we haven't noticed the air conditioning running anymore than it did at our previous apartment. We bump the temp up to 75 while we're at work and turn it down to 73 when we get home. It kicks on right when we turn it down and then maybe once or twice more in the evening.

    Review 5 out of 85

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    Central Park at Metropolis

    March 2024

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