| Number of reviews in the past 365 days | 7 |
| Percentage of reviews responded to | 85.71% |
| Average time to respond to reviews | 42.57 days |
Cherry Hill Townhomes
5211 Rachel Avenue, Portage, IN 46368
5211 Rachel Avenue, Portage, IN 46368
Floor Plans
- $934+
- $1,034+
Contact Property
Cherry Hill Townhomes
5211 Rachel Avenue
Portage, IN 46368
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (26 Reviews)
No reviews match your search.
Property's Favorite
Living.Life • tenant • 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/22/2019
I love how spacious the townhomes are and when I was comparing the price was unbeatable for the square footage. Maintenance free living for a Professional person is the best thing, my snow is removed, grass is cut, repairs are all included in my rent. I … See More
Useful 1
Thanks for voting!
Report
Cherry Hill Townhomes Manager
10/26/2020
Thank you for being a valued resident of Cherry Hill and providing your feedback to us!
Verified Resident 852643 • vrp • 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/13/2020
I love living here. The entire staff just has a welcoming vibe. Very clean and quiet. Plus the pool is amazing. I take my family out there all summer. I like how every morning they come out and clean. See More
Useful 0
Thanks for voting!
Report
Verified Resident 833248 • vrp • 2015 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/04/2020
I like living here at Cherry Hill. My townhome is very comfortable and it gives me the feeling of living in a house and having a garage is a plus. There is a problem though. In the summer there is a HUGE problem with the children… See More
Useful 0
Thanks for voting!
Report
Cherry Hill Townhomes Manager
11/04/2020
Thank you for your feedback! We are glad that you love to call Cherry Hill home! We work diligently to address any issues on property and want community member to respect each other and personal property. Please notify the office at 219-762-5055 if you ever have any complaints so we can try to address any residents as quickly as possible.
Verified Resident 828259 • vrp • 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/25/2020
Cherry Hill is a great, inexpensive environment to call home. Have & would recommend over & over to family, friends, colleagues.....even strangers. Nice community that is near entertainment, restaurants, and shopping centers See More
Useful 0
Thanks for voting!
Report
Cherry Hill Townhomes Manager
10/26/2020
We appreciate you taking the time to review Cherry Hill! Thank you for continuing to call our community home and for being a valued member of our community.
Verified Resident 826291 • vrp • 2010 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/29/2020
The community is secure and respectful. Kid friendly. Maintenance is great!! Easy access all the way around to Route 12/20, 80/94, and Central Avenue to other communities. Nice pool and the administrative office supports its residents with community resources. See More
Useful 0
Thanks for voting!
Report
Cherry Hill Townhomes Manager
10/26/2020
Thank you so much for your review! We appreciate all feedback. We love our community and are glad you do as well!
Verified Resident 806922 • vrp • 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/23/2020
Nice average townhomes with people who are friendly and most times considerate. The townhomes always inform residents of activities in the community and on campus through newsletters and text messages. See More
Useful 0
Thanks for voting!
Report
Cherry Hill Townhomes Manager
10/26/2020
We appreciate you taking the time to write a review for Cherry Hill! We are proud to offer the best value in Northwest Indiana along with a professional and courteous office staff that truly cares about our community.
Verified Resident 805855 • vrp • 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/20/2020
Truly great, knowledgeable and helpful staff. The apartments are very spacious and the kitchens are big enough for an eat-in table. The maintenance guys are very nice as well. Pretty quiet community full. Only thing I wish for is assigned parking. See More
Useful 0
Thanks for voting!
Report
Cherry Hill Townhomes Manager
10/26/2020
We appreciate you taking the time to review our community and offering valued feedback on your experience!
Verified Resident 791476 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/15/2020
Save your money and sanity, don't move in here. One maintenance guy cares out of the whole staff. All they care about is getting their rent money on time. Townhomes are unstable (structurally) and the staff doesn't care about anything except when to collect rent and… See More
Useful 0
Thanks for voting!
Report
Cherry Hill Townhomes Manager
10/26/2020
We appreciate your valued feedback and sincerely hope to improve your experience at Cherry Hill. We value the residents of our community and want to make your home feel like a home. We welcome you to call our office so we can discuss any on-going issues your experiencing so we may remedy those as quickly as possible. We can be reached at 219-762-5055 from 8am-5pm Monday, Wednesday and Friday. Thank you again for your feedback and bringing any of your concerns to our immediate attention.
Living.Life • Resident • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/22/2019
I love how spacious the townhomes are and when I was comparing the price was unbeatable for the square footage. Maintenance free living for a Professional person is the best thing, my snow is removed, grass is cut, repairs are all included in my rent. I… See More
Useful 1
Thanks for voting!
Report
Cherry Hill Townhomes Manager
10/26/2020
Thank you for being a valued resident of Cherry Hill and providing your feedback to us!
Resident • 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/05/2015
Where has cherry hill town homes been all my life !! I love my new place its spacious , quiet and has everything we need. Even my doggies love it :)) Mary is always pleasant and maint is on top things and very proactive. The pool… See More
Useful 0
Thanks for voting!
Report
Cherry Hill Townhomes Manager
10/26/2020
Thank you for your feedback Melissa! We are glad you and your doggies have enjoyed our community : )
Rollinda • Resident • 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/14/2014
I love my place and the management ! They are very courteous and understanding ! I am amazed how sweet and thoughtful they are to everyone they encounter! I am very thankful and happy with my home its spacious and well kept on the inside as… See More
Useful 0
Thanks for voting!
Report
Cherry Hill Townhomes Manager
10/26/2020
Thank you for your review of Cherry Hill! Our staff appreciates your feedback!
tifalex3274 • Resident • 2010 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/12/2013
I moved to Cherry Hill in Sept of 2010 and I have been very pleased with the staff and property manager. Anytime I need maintenance it is completed same day when I call early enough, otherwise it's completed with in 24 hours. I would recommend this… See More
Useful 0
Thanks for voting!
Report
Cottoncandy4u • Resident • 2010 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/29/2011
I have been living in my apartment for well over a year and just had to say that I am more pleased today than I was months ago. The grounds have been kept so clean, even when there has been a storm, the maintenance department has… See More
Useful 0
Thanks for voting!
Report
lioncrest60 • Resident • 2009 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/17/2011
I HAVE LIVED HERE AT CHERRYWOOD FOR A YEAR, AND I LOVE IT. THE HOME IS LARGE, QUITE, AND SAFE. IT'S A HOUSE WITHOUT THE PROBLEMS. THE GRASS IS MOWED, THE SNOW GET'S MOVED, AND IF SOMETHING GOES WRONG I JUST CALL THE OFFICE AND MAINTENANCE… See More
Useful 0
Thanks for voting!
Report
Resident • 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/14/2011
Any real tenants please feel free to post and give us a real, honest assessment of this property in 2011. Thank you! See More
Useful 0
Thanks for voting!
Report
Resident • 2009 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/27/2010
For these to be Townhomes they are very large, the kitchen is bigger than anyone that I have seen for a Townhome. If you like to have company and hang out on the kitchen that is the perfect place. Over this is a good place to… See More
Useful 0
Thanks for voting!
Report
freeman10 • Resident • 2009 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/26/2010
I have lived in Cherry Hill for 2 yrs and it has been an awesome place to be! The proximity to Lake Michigan Beach and to highway is great. Easy access to Chicago! The evenings are quieter than I expected since children do live here. Mostly… See More
Useful 0
Thanks for voting!
Report
newhome41 • Resident • 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/10/2010
I HAVE LIVED HERE FOR FOUR MONTHS NOW AND I LOVE MY NEW HOME. MY TOWNHOME IS LARGE AND QUIET. IF SOMETHING NEEDS REPAIR, I CALL THE OFFICE AND THE MAINTENANCE MEN ARE HERE ALMOST BEFORE I'VE HUNG UP THE PHONE. I CAN SEE MYSELF HERE… See More
Useful 0
Thanks for voting!
Report
I.P.sPLACE • Resident • 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/02/2010
I HAVE LIVED HERE AT CHERRYWOOD FOR FOUR MONTHS, AND I LIKE EVERYTHING ABOUT MY NEW HOME. IT IS QUIET EVEN IN THE SUMMER WHEN THE KIDS ARE OUT OF SCHOOL. MY TOWN HOME IS MORE HOUSE LIKE THAN AN APARTMENT,AND BOTH THE OFFICE STAFF,AND THE… See More
Useful 0
Thanks for voting!
Report
happyhome104 • Resident • 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/26/2010
I just moved to Cherryhill Townhomes (formerly Cherrywood Trace)and am really glad I did. From the initial appointment, application process, and final lease signing at move-in the staff treated me and my family with respect and consideration. The maintenance men are courteous, prompt and efficient. Office… See More
Useful 0
Thanks for voting!
Report
happyharvest • Resident • 2001 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/11/2010
I lived at this community for over 9 yrs. During that time, I've lived in one and two bedroom units and have seen various management companies come and go. In January of 2007, a new management company took over and I have seen nothing but "progress… See More
Useful 0
Thanks for voting!
Report
poolmonitor • Resident • 2009 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/10/2010
I moved into Cherry Hill Townhomes last August 2009. I was looking for a home but was not approved and decided to rent. What a great move! This place has been awesome. 1320 sq.ft with a large eat-in kitchen looking out onto a big patio. My… See More
Useful 0
Thanks for voting!
Report
brendal • Prospective Resident • Visited 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/10/2010
I've been trying to rent a townhome at Cherry Hill Townhomes for three months now. A friend of mine has been living there for over 3 years now and directed me to this community when I was going through my divorce. I drove past the property… See More
Useful 0
Thanks for voting!
Report
Resident • 2006 - 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/25/2009
The property has gone downhill in the few years I've lived here, and I can't wait to move when my lease is up in late spring. People let dogs bark at all hours of the night, parking depends on the whims of your neighbors, and snow… See More
Useful 0
Thanks for voting!
Report
Resident • 2006 - 2008
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/29/2008
Teenagers are allowed to hang outside of the townhomes cursing, screaming, and fighting until late at night. Horrible maintanence men!!!! Pool stays broken. They never fix anything and lack skills to make decent repairs! Repairs take months to fix and sometimes are never fixed! There isn't… See More
Useful 0
Thanks for voting!
Report
•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
Laundry
- Washer/Dryer Connections
Parking
- Ample Open Parking Available
- Free Parking
- Garage And Storage
General
- Clubhouse
- On-Site Maintenance
- On-Site Management
- Pool
- Short Term Lease Available
- Storage Space
Pets
- Dogs Allowed
Fee: $299
Rent: $29
Restrictions: Call for breed restrictions
Pet Limit: 2
Floor Plans & Pricing
2 Bedrooms, 1.5 Bathrooms
- PricePrice
$934 - $964
- SQ. FT.
1,320
- AvailableAvail.
N/A
- Model
2 Bedroom/1.5 Bath Townhome
Contact Property
- PricePrice
$944 - $1,019
- SQ. FT.
1,320
- AvailableAvail.
N/A
- Model
2 Bedroom/1.5 Bath Townhome w/ Jacuzzi Tub
Contact Property
- PricePrice
$979 - $1,004
- SQ. FT.
1,320
- AvailableAvail.
N/A
- Model
2 Bedroom/1.5 Townhome w/ Den
Contact Property
3 Bedrooms, 1.5 Bathrooms
- PricePrice
$1,034 - $1,069
- SQ. FT.
1,320 - 1,420
- AvailableAvail.
N/A
- Model
3 Bedroom/1.5 Bath Townhome
Contact Property
Disclaimer: Special, prices and availabilities subject to change.
Leasing:
Do you want more space for less money? Look no further than Cherry Hill! We offer the largest two and three bedroom townhomes in Portage along with first-class resident service and around-the-clock maintenance. Each Townhome comes equipped with gas stove, refrigerator, dishwasher, and washer/dryer connections. Enjoy your own private entrance and patio perfect for entertaining. Our community also features a dazzling resort-style pool perfect for those hot summer days and relaxing clubhouse. We are nestled in a quiet, residential area conveniently located near shopping, dining, and the beautiful shores of Lake Michigan.
Office Hours
- Sunday: Closed
- Monday: 08:00 AM - 05:00 PM
- Tuesday: Closed
- Wednesday: 08:00 AM - 05:00 PM
- Thursday: Closed
- Friday: 08:00 AM - 05:00 PM
- Saturday: Closed
Questions & Answers (1)
Your question has been submitted!
Please allow up to 24 hours for your answer to be visible to the public.
·
Type your answer:
Your answer has been submitted!
Please allow up to 24 hours for your answer to be visible to the public. Are there surveillance cameras on site?
Anonymous · March, 19 2018Type your answer:
Your answer has been submitted!
Please allow up to 24 hours for your answer to be visible to the public. No answers yet. Be the first to answer.
Frequently Asked
What are noise levels like at Cherry Hill Townhomes?
The community is rated 3.9/5 stars, which is considered having quiet noise levels on average.
The community is rated 3.9/5 stars, which is considered having quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Cherry Hill Townhomes?
The community is rated 3.2/5 stars, signifying much satisfaction on average.
The community is rated 3.2/5 stars, signifying much satisfaction on average.
How safe is Cherry Hill Townhomes?
The community is rated 4/5 stars, which is considered being very safe on average.
The community is rated 4/5 stars, which is considered being very safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.6/5 stars, signifying extreme satisfaction on average.
The community is rated 4.6/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4.3/5 stars, which is considered being extremely effective on average.
The community is rated 4.3/5 stars, which is considered being extremely effective on average.
How often does management engage with reviews?
Managers have responded to 85.71% of their community reviews in the past year.
Managers have responded to 85.71% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 42.57 days to their community reviews in the past year.
Managers have replied within 42.57 days to their community reviews in the past year.
Who manages Cherry Hill Townhomes?
In Good Company
In Good Company
What is the pet policy at Cherry Hill Townhomes?
Dogs Allowed
Fee: $299
Rent: $29
Restrictions: Call for breed restrictions
Pet Limit: 2
Dogs Allowed
Fee: $299
Rent: $29
Restrictions: Call for breed restrictions
Pet Limit: 2
What types of floor plans are available?
2 Beds, 1.5 Baths and 3 Beds, 1.5 Baths
2 Beds, 1.5 Baths and 3 Beds, 1.5 Baths
Cherry Hill Townhomes Gallery
Manager Uploaded Photos
Similar Properties
Element Hobart
Hobart, IN
Hampshire Park Apartments
Hobart, IN
Haven Hobart
Hobart, IN
Abbey Lane Apartments
Chesterton, IN
Cherry Hill Townhomes is a 1,320 - 1,420 sqft apartment in Portage in zip code 46368. This community has a 2 - 3 bedroom, 1.5 bathroom, and is for rent for $934 - $1,069. Nearby cities include Lake Station, Hobart, Chesterton, Gary, and Valparaiso. 46405, 46403, 46342, 46385, and 46304 are nearby zip codes.
