Review History for anonymous

Lake Pointe Apartment


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anonymous

Resident 2005 - 2008

6/7/2008

Mold and Other Issues...You Can Do Better Than This Place

I was impressed with this place when I found it years ago, and still was after walking through a unit with the requirements I was looking for (second floor 2bed/2bath), and ended up renting that same unit. That was in 2005. Forward a couple years and my how things change. Noise issues weren't a problem originally, and when they came to be an issue the staff responded promptly and courteously each time. If there were any kind of maintenance issues, they were also taken care of promptly and courteously each time. In fact, Jason(who is no longer here unfortunately), was usually the one doing most of the calls and I could always count on him to do a fantastic job, and never had a problem with being out of my apartment while he was doing the requested work (but I couldn't be out for anyone else because I always had an uneasy feeling). The original staff was awesome, although yes, the property manager at the time was kind of hard to track down, but it could be done (not that the new one is any different, and it's more difficult to get ahold of him). Then last year in October, everything took a downturn when the property changed hands to a different company as well as the entire staff being wiped out and being replaced by a bunch of ignorant, unpleasant, money-hungry individuals. They will tell you what they want you to hear (I've overheard their pitch and laughed), and forget about calling to make any kind of complaint - noise or maintenance. Noise issues are not handled and are left to go ongoing, which basically makes having to make a phone call to the police department a necessity to get anything done - both day and night. Maintenance just sucks as they say they will do the necessary work promptly, but yet weeks go by before anything is done. Perhaps going and buying the things you need to do a repair (if you know what's wrong) and doing it yourself will warrant you better results, then sending them the bill (lol). And let's just mention the new findings from several people who rent here. Several renters have gone around talking to others and it appears that there may be structural issues, as some walls are being found to be bowing and compromising the safety of everyone in them, as well as an increase in mold. Do yourself a favor, and really think twice or more about living here. I wish I had left a year ago before everything went down hill.

    Review 18 out of 30

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    Lake Pointe Apartment

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