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Lake Pointe Apartment


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anonymous

Resident 2015

1/29/2015

ABSOLUTLEY DON'T MOVE HERE!! I've gone through many apartments and rental properties in my life and this will be my first time I've ever had to write a bad review. I've always read peoples bad reviews on places and just assumed maybe they brought the problems on their self. I was wrong. Lake Pointe apartments is a scam. The management is horrible. Let me tell you all a little story. Me and my roommate moved in. and we loved the place. The construction was nice. The apartments them self had a great layout and we were happy. We both worked the same shifts and are both in med school. We were both very busy and rarely ever home. It only took 2 months to start getting harassed by management. One day I was at school. I received a voice mail from the complex informing me that my car was illegally parked in a car port and it will be towed at 5pm. I was confused. I called back and said "I haven't been home in a few days, I'm not home now and I don't drive a car, so whoever is in the car port it isn't me." She then changed her story and told me my motorcycle is illegally parked. I then told her that's impossible because my motorcycle has been in storage for a month now. So she said she's sorry, it must be someone else. I got out of school that day and ran some errands. I got home at 430 and parked my pickup truck. I went inside to relax. By 5 pm (half hour later) my truck was gone. I thought it was stolen. Office was closed and no one was around. They towed my truck and had no intention of telling me! I eventually found out it was towed because a neighbor watched it happen. And it got towed to Crown Point Indiana! Nothing made any sense about this situation. I got so pissed off. Tow costed $200 and since I had to call off work the next day because I had no vehicle, I lost out on an entire work day. Which in total costed be around $400. I approached management asking what the heck happened and all I got in return was attitude. After some homework I did. I figured out management and this tow company do business with each other and basically pay each other off... that was the first problem I had. Since then we've received several letters about how we violate parking regulations. Which is all false. One letter was even for having multiple guest here on New Year's Eve. Well my roommate and I were both out of town that night, and the date on the letter doesn't match up to the complaint. We've gotten several letters about how we are hiding a pit bull in the apartment when we don't own a dog. Eventually we got our final notice and they want us off their property. None of the complaints add up. Nothing makes any sense. I talked to the manager again after receiving our notice that they won't renew the lease in hopes to get an understanding of what's going on. The manager is a complete B****. All she did was want to argue with me. And tell me it's not her problem. I pointed out the complaints against me weren't accurate it. And her response was "it doesn't matter, the fact that you received complaint letters is why we won't renew your lease. "She is the most unprofessional person I have ever had to deal with. So F these aparmtents! There is other complaints I have but won't get into much detail as I did above: there is dog poop all over the lawns, the pool wasn't open all year long when we pay for it. Manager leaves the office randomly so you have to track her down to pay rent. And people tamper with your vehicles. When the management receives a complaint about you, they don't ever contact you to verify the complaint. Instead they will send you letters threating to evict you. And you have no idea what's going on. Did I mention the manager is a *****! It's only been six months. We are looking forward to our eviction date.

    Review 6 out of 30

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    Lake Pointe Apartment

    July 2024

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