| Number of reviews in the past 365 days | N/A |
| Percentage of reviews responded to | N/A |
| Average time to respond to reviews | N/A |
Ivy Green Apartments
1300 S 18th Street, Richmond, IN 47374
1300 S 18th Street, Richmond, IN 47374
Floor Plans
- $744+
- $784+
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Ivy Green Apartments
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (29 Reviews)
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Verified Resident 729425 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/19/2019
We moved in about a month ago. Office and maintenance staff have been very helpful with any requests and seem to want to do their jobs well. It's given me a good impression of the area and I'm enjoying my new apartment. See More
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Ivy Green Apartments Manager
12/24/2019
We're delighted to hear that your move-in and living experiences have been going smoothly! We genuinely enjoy going above and beyond so residents can enjoy the best possible homes and services. Thank you for taking the time to reinforce our commitment to excellence in all aspects of our community.
Verified Resident 559339 • vrp • 2015 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/31/2019
Ivy Green is a nice, safe, clean and well maintained place to live. Office and maintenance staff are readily available to quickly answer a question and help with or resolve an issue. I do think the rent prices are a bit high for this community. See More
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Ivy Green Apartments Manager
10/23/2018
Thank you for your reviewing! We are so happy to know you feel comfortable in our friendly and amenity-filled community. Please let our team know if there is anything we can do for you!
Verified Resident 710638 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/27/2019
Laundry room has ample washer and dryer and all machine works with the pre-paid card which is very good, no need to collect quarters. The thermostat is the up to date digital one, not old fashioned one. See More
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Ivy Green Apartments Manager
10/30/2019
We really appreciate your great feedback on our laundry facilities and your home's thermostat! Our No. 1 priority is to help residents enjoy a level of quality and value that they can't easily find anywhere else, and that means we prioritize luxury in all aspects, whether big or small. If there's anything else we can do to enhance your comfort even more, please let us know.
Verified Resident 691604 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/07/2019
I love this place so far. Staff is very friendly, the apartment is big, spacious, and well taken care of. Everything was clean when moving in. I love the nest thermostat, it was a very nice touch. So far I'm loving this place! See More
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Ivy Green Apartments Manager
09/10/2019
Thank you so much for the lovely compliments on our friendly staff, well-appointed apartments, and well-maintained grounds! We strive to provide residents with the best possible homes, so your encouragement really means a lot to us.
Verified Resident 684627 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/23/2019
So far so good, very quiet. Neighbors are friendly. Just moved into Ivy Green. Apartment was a little smelly when I first moved in, but a new vacuum and carpet odor took the smell right up from the carpets. Everything is just fine now. See More
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Ivy Green Apartments Manager
08/27/2019
Thank you for sharing your positive feedback on our community as a new resident. Our team works hard to make sure everyone living here can enjoy the best possible experiences from the beginning, so we're glad to hear that you love our peaceful, friendly atmosphere. Please don't hesitate to let us know if you need any further assistance as you continue settling in.
Verified Resident 652729 • vrp • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/14/2019
I really like living at Ivy Green. It's pretty save...we like the pool and the dog park is very convenient. You have your parking spot for yourself and the laundry is very clean. Kids have a playground. See More
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Ivy Green Apartments Manager
06/18/2019
Thanks for the wonderful review! It's always a pleasure to provide our residents with such exceptional living, services, and amenities. We take pride in the work we do and we're so glad that you get to enjoy the fruits of our labor.
Verified Resident 559398 • vrp • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/13/2019
The community is family-friendly including people of all ages. The grounds are kept clean. I enjoy the location which is close to shopping. I am glad it is pet-friendly, too, and appreciate all of the friendliness. See More
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Ivy Green Apartments Manager
10/23/2018
Thanks for sharing your 5-star review! Your words of praise for our team are much appreciated. We look forward to serving you for a long time to come!
Verified Resident 629265 • vrp • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/19/2019
The windows are very old in the buildings and do not close completely. I have heard this complaint from many residents. When it is cold or windy, you can feel the air coming right through the apartment. I am disappointed to be paying almost $800 to… See More
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Ivy Green Apartments Manager
04/23/2019
Thank you for sharing your concerns. We want you to feel completely comfortable in your home with us, so it's disappointing to hear of any issues you're experiencing during bad weather. Please connect with us at 513-497-7103 so we can work towards resolving this matter and improving your opinion of our community.
Verified Resident 616226 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/15/2019
This is a nice place to live. My only issue was that I wanted an upstairs apartment & they only had downstairs. I'm kind of sorry I accepted it. I don't like the noise factor. Other wise staff very helpful & office mgr top notch. She… See More
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Ivy Green Apartments Manager
03/19/2019
First of all, thanks for deciding to live in our community. We are glad that you find our service to be top-notch. However, we apologize that we were unable to meet your requirement of an upstairs apartment. Please stop by the office at your convenience so we can talk more about your noise concern. Thanks for your review.
Verified Resident 609838 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/28/2019
From the very beginning of even viewing the Ivy Green apartments, Karen Johnson was very informative, kind, spunky, and assisting. She showed me an apartment the day I walked into her office, and after that she took care of the rest. I was moved into my… See More
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Ivy Green Apartments Manager
03/05/2019
We are delighted to see your 5-star recommendation! Thank you for taking the time to recognize Karen's efforts in assisting with your move-in. We look forward to having you as a resident for many years to come.
Verified Resident 568641 • vrp • 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/15/2018
Apartment and the building it is in is very well kept. Any issues are promtly taken care of. I lived in this building for 3 years about 12 years ago. This place has been improved very well, i decided to move back simply because of this.… See More
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Ivy Green Apartments Manager
11/13/2018
Thank you for your comments. Yes, once you make us aware of your maintenance issues, we'll be sure to dispatch our team right away. So glad you find the community to be peaceful and serene. Thanks for the review!
Verified Resident 525292 • vrp • 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/09/2018
My experience overall has been good during the process of signing my lease and moving in. Staff members have been very pleasant and the maintenance has been quick to resolve any issues I have had so far. See More
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Ivy Green Apartments Manager
08/15/2018
Our team will be thrilled to hear that you had a positive move-in experience! We look forward to having you with us for a long time to come.
Verified Resident 516112 • vrp • 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/20/2018
Safe, homely community with lots of features. Note, large dogs must go into downstairs apartments. This is not explicitly stated anywhere online. Be aware of this as you search for places to live in Richmond. See More
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Ivy Green Apartments Manager
07/24/2018
Thanks for sharing your review! Your feedback how we can better communicate our policies about large pets is appreciated. Please give us a call if you have any questions or if there is anything we can do for you. Thank you!
Verified Resident 497761 • vrp • 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/08/2018
They are very helpful especially when I am new to the town. I get to have real responses from tenants that either lived there in the past or currently live there. It's good to find feedback and opinions. There will be good and bad reviews so… See More
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Verified Resident 469920 • vrp • 2015 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/28/2018
I feel that I have had a positive experience living in this community. I have all the amenities I need, and the community feels safe. When I have a question, concern, request, maintenance need, etc., someone is in contact with me or addresses it promptly. See More
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Prospective Resident • Visited 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/12/2014
I've enjoyed living at Ivy Green for the most part. I love the pool, and my neighbors are very friendly. Anytime I've had an issue with something, the maitenence man comes in a timely manor to fix the problem. The real problem at Ivy Green, is… See More
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Resident • 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/27/2012
After much time spent in rentals that were poorly maintained, Ivy Green is a refreshing change. The staff and management is fantastic and are very prompt in fulfilling all work orders. I would recommend them to everyone. See More
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Resident • 2010 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/23/2012
Wow, how fair housing has not dealt with manager K.J. is astounding to me. Makes comments about mixed race couples, told me she evicted a guy because he had a voodoo doll hanging from his rear view mirror. Floors creek with every step you take, you… See More
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harold07young • Resident • 2007 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/25/2012
I have lived at Ivy Green since 04/2007 and I can truly say Ivy Green has been a safe haven my me and my wife. Since I have resided here, residents have seen a childrens park built, a swimming pool added, a shelter installed for residents… See More
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Resident • 2008 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/21/2012
I'm assuming the manager/owner is writing all of these good reviews to get their rating up ... trust me ... worst place ever... and I lived in detroit!!!! This place is unsafe, old, dirty, and the people are RUDE!!! See More
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ihavesugar28 • Resident • 2010 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/21/2012
Very nice apartments and facility is kept very clean. The pool is nice for summer time to. Also dog friendly with the dog park just put in which my dog loves. For an apartment complex nice place to live. See More
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Resident • 2012 - 0
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/21/2012
I have lived here for 2 years and I am very satisfied with everything. The apartment complex is well maintained and cleaned up on a regular basis. The office staff is always friendly and willing to help immediately with any request I have made. Parking improvements… See More
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Resident • 2010 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/21/2012
My boys and I have lived here for 3 years...we love, love it! The pool and grounds are great!! Love having the laundry room so close, it's always clean. I'm so glad tenants have their own keys to laundry facility you feel safe. The staff here… See More
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Resident • 2012 - 0
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/21/2012
I have lived here for 3 years, I absolutely love this place!! Anytime I have any issues whether it be night or day it is quickly resolved. I have had many personal issues in my home and the staff has always been there to help me… See More
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bountyhunter22 • Resident • 2010 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/21/2012
The cleanest apartment complex in richmond that i have visited. It is extremely close to all the shopping areas. I can drive 5 mins and be at the mall or be at a place to eat. I have a 2 bedroom and also have 2 bathrooms… See More
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•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Floor Plans & Pricing
2 Bedrooms, 2 Bathrooms
- PricePrice
$744
- SQ. FT.
770
- AvailableAvail.
8 Units
- Model
2 Bed x 2 Bath
3 Bedrooms, 2 Bathrooms
- PricePrice
$784
- SQ. FT.
925
- AvailableAvail.
3 Units
- Model
3 Bed x 2 Bath
Disclaimer: Special, prices and availabilities subject to change.
Leasing:
Office Hours
- Sunday: Closed
- Monday - Friday: 08:30 AM - 05:30 PM
- Saturday: Closed
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Frequently Asked
What is the pet policy at Ivy Green Apartments?
No pet policy available
No pet policy available
What types of floor plans are available?
2 Beds, 2 Baths and 3 Beds, 2 Baths
2 Beds, 2 Baths and 3 Beds, 2 Baths
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Ivy Green Apartments is a 770 - 925 sqft apartment in Richmond in zip code 47374. This community has a 2 - 3 bedroom, 2 bathroom, and is for rent for $744 - $784. Nearby cities include Indianapolis, Warren, Lawrence, Beech Grove, and Whitestown. 46218, 46201, 46202, 43226, and 46205 are nearby zip codes.
