Review History for anonymous

Prosper South Bend


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anonymous

Resident 2014 - 2017

11/8/2017

I've been living here for 3 & a half years now going on 4. And in all those years compared to other places i've lived laurenz place has offered the best service in quick response to maintenance calls and keeping their grounds clean. I;ve witnessed my fare share of disappointment's a couple times but for the most part the office staff is quick to work with you and resolve any issues that you might be facing as a tenant. My A/C broke down this past summer during the dog days, the heat was terrible, i called it in but it took about a month before anyone came to fix it. The machine breaks down at least once or twice every year during summer and winter, i've asked to have it replaced but i was told my unit is not eligible for an upgrade. You guys have been great and i appreciate all you've done for us but if you could change that policy and come up with a better alternative it would really do a lot of good and great service to your community. My lease will be up in 6 months and i would really like to renew and stay on but this issue is kind of rubbing me the wrong way if you know what i mean. All in all keep doing the great work that you've been doing, i've referred 2 family members here, thats 2 family units and we all share the same sentiments, so please make some changes and keep up the good work.

    Review 8 out of 10

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