What are noise levels like at Pointe at St. Joseph Apartments?

The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Pointe at St. Joseph Apartments?

The community is rated 4.2/5 stars, signifying extreme satisfaction on average.

How safe is Pointe at St. Joseph Apartments?

The community is rated 4.1/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.2/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 97.06% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 31.53 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths

Ratings & Prices for Pointe at St. Joseph Apartments, South Bend, IN

Renter Ratings

Noise	N/A
Grounds	4.2
Safety	4.1
Office Staff	4
Maintenance	4.2
Neighborhood	4.5
SatisFacts™ Tour Survey	4.5/5
SatisFacts™ Move-In Survey	4.5/5
SatisFacts™ Maintenance	4.5/5
SatisFacts™ Renewal Survey	4.1/5

Review Count

Number of reviews in the past 365 days	34

Manager's Review Engagement

Percentage of reviews responded to	97.06%

Manager's Review Reply Time

Average time to respond to reviews	31.53 days

Ratings & Reviews (200 Reviews)

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Verified Resident 870760 • vrp • 2020

02/06/2021

Wonderful location, responsive office and maintenance staff, newly renovated and spacious apartments, lots of friendly neighbors. The apartments have room to breathe and lots of light. Very pet friendly community without noise or security issues.

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Pointe at St. Joseph Apartments Manager

02/08/2021

We really appreciate your feedback and thank you so much for making The Pointe at St. Joseph your home! Have a wonderful day!

Verified Resident 752323 • vrp • 2018 - 2021

Updated Review

03/02/2021

These apartment homes are fantabulous. Great open floor plans, great staff; office and maintenance. Grounds are beautiful and very well kept. Normally a very quiet community. The only thing I would personally like to see is a gathering so we can meet others in our building.… See More

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2 Previous Reviews· Last 09/10/2020

Verified Resident • vrp • 2020 - 2021

02/06/2021

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Pointe at St. Joseph Apartments Manager

02/08/2021

We really appreciate your feedback and thank you so much for making The Pointe at St. Joseph your home! Have a wonderful day!

Verified Resident • vrp • 2016 - 2021

Updated Review

02/02/2021

Office staff and maintenance staff are amazing. They are always professional and personal. The property management group does not support the community properly. Despite the hard work of the staff, they are in need of more personnel and the community amenities need more attention from the… See More

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Pointe at St. Joseph Apartments Manager

02/11/2021

Thank you for sharing your experience with the staff at The Pointe at St. Joseph. We appreciate your feedback regarding staffing and will be sharing internally.

Previous Review

· 09/10/2020

Verified Resident • vrp • 2019 - 2021

Updated Review

01/26/2021

I love being part of this community. Trilogy is an amazing company! The staff is very professional and courteous...I appreciate everything that the maintenance staff and office does to make this community great-aunt! Thank you!

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Pointe at St. Joseph Apartments Manager

02/03/2021

We love having you as part of the community! Thank you for the wonderful review.

Previous Review

· 11/17/2020

Verified Resident • vrp • 2020 - 2021

01/14/2021

Very nice apartments, can't beat the location. Maintenance can be shoddy here and there but overall a positive living experience. They gym was great, never got to use the pool because of the pandemic but it looks like it would have been a great hangout in… See More

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Pointe at St. Joseph Apartments Manager

01/15/2021

We really appreciate you taking the time to share your experiences living at The Pointe at St. Joseph. Hopefully, things will be different this summer and we will all get to use the pool! Have a great weekend!

Verified Resident • vrp • 2019 - 2021

Updated Review

01/05/2021

I love this community. It is safe, clean, pet friendly, quiet and the staff is friendly, knowledgable and helpful. I am so glad that we moved here. It's close to restaurants and events downtown. I would highly recommend it.

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Pointe at St. Joseph Apartments Manager

01/07/2021

Thank you for taking the time to leave a review about your experience living in our community ... we are glad you moved here as well! Have a terrific day!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2012 - 2020

Updated Review

12/29/2020

The maintenance staff is woefully understaffed. Management does not seem to realize that, as these buildings age, money needs to be spent on replacements. I absolutely cannot believe that we do not have more people on the maintence staff. I also have serious concerns about the… See More

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Pointe at St. Joseph Apartments Manager

12/31/2020

2 Previous Reviews· Last 10/17/2020

Verified Resident 851880 • vrp • 2020

12/10/2020

I haven't lived here for long enough, but it seems to be pretty normal and nice. So far, I haven't really interacted with many people in my complex, but all residents seem to be nice and quiet, which is great.

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Pointe at St. Joseph Apartments Manager

12/14/2020

We appreciate your feedback and thank you for choosing The Pointe at St. Joseph for your new home! We hope you will be very happy here!

Verified Resident • vrp • 2020

12/04/2020

its a great community. when i first moved in, the leasing people were polite and very friendly. i like the fact that you can go into the garage and throw away your trash instead of goin out side and also they have heated parking garages.

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Pointe at St. Joseph Apartments Manager

12/29/2020

Welcome to your new home and thank you for the wonderful review!

Former Resident • 2019 - 2020

11/30/2020

Loved living there however the manager Stephanie is the absolute worst. Need something asap? Don't call her bc she's always at lunch or too busy to take your calls. I went a whole month without a washer and got more updates from the maintenance guy than… See More

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Pointe at St. Joseph Apartments Manager

12/01/2020

Dear Resident, thank you for taking the time to provide your feedback. We apologize that your experience with our community is not what you expected as we strive to make every resident feel at home. Please contact us when you have a moment to talk about your concerns. We can be reached at [email protected]

Verified Resident 730939 • vrp • 2019 - 2020

11/24/2020

No parking, noisy neighbors, EXPENSIVE for size of apartment with no amenities being offered, expensive covered parking, expensive monthly pet rent, reports of cars being broken into, notes left all over the building from front desk staff-feels like we're paying lots of money and staff isn't… See More

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Pointe at St. Joseph Apartments Manager

11/25/2020

We are sorry that your experience with our community has not been what you expected. Please contact us at your convenience so we can discuss your concerns. We can be reached at [email protected] Sincerely, Stephanie Zagar, Community Manager

Verified Resident 844697 • vrp • 2020

11/17/2020

If you are looking to downsize and/or used to kind and professional office personnel, I would not recommend this place. As a new tenant I had 4 or 5 important questions for the office staff. I had to continually send emails and then call and still… See More

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Pointe at St. Joseph Apartments Manager

11/20/2020

We apologize that your experience with our community is not what you expected and we hope that you will reach out to us at [email protected] so we can discuss your concerns. Sincerely, Stephanie Zagar, Community Manager

Verified Resident 844659 • vrp • 2016 - 2020

11/17/2020

As a 54 year old man who has undergone three surgeries during my time here, the first floor handicap-accessible apartment has worked very well for me. I like the mix of graduate students, law and medical students, young professionals and some older people. The amenities are… See More

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Pointe at St. Joseph Apartments Manager

11/20/2020

We are glad to hear that you are enjoying your apartment here at The Pointe at St. Joseph. Have a wonderful day!

Verified Resident 842009 • vrp • 2020

11/10/2020

The staff are friendly and eager to help. They really care about the quality of the apartments and your sense of safety and well-being. I recently moved-in and it was as easy as could be. Even with COVID-19 precautions I was able to get a good… See More

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Pointe at St. Joseph Apartments Manager

11/11/2020

We really appreciate your feedback, and thank you for making The Pointe at St. Joseph your home! Please let us know if there is anything we can do for you in the future.

Verified Resident 837012 • vrp • 2020

10/27/2020

I have lived at the Pointe at St. Joseph for several months now. The staff was helpful with moving in. The apartments are large, clean, and updated. Building L is very quiet. The location near downtown and the East Race is an added perk. Overall, I… See More

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Pointe at St. Joseph Apartments Manager

11/02/2020

We really appreciate your feedback and recommendation! Thank you for making The Pointe at St. Joseph your home! Have a terrific day!

Verified Resident 826030 • vrp • 2020

09/29/2020

It's a good experience. The staff is helpful and knowledgeable. The community is nice and friendly. I do like living here regardless of how slow maintenance is with responding to work orders. Other than that I have no complaints.

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Pointe at St. Joseph Apartments Manager

10/01/2020

Thank you for taking the time to leave a review about your experience living in our community! Your feedback is valuable and greatly appreciated and we will take it into consideration. Have a terrific day!

Resident • 2020

09/23/2020

I love it here! The staff is very friendly and helpful! Especially with all of this covid stuff happening, i have felt very safe. When one of the maintenance guys had to come in, he was wearing a mask and gloves and social distanced. I locked… See More

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Pointe at St. Joseph Apartments Manager

09/24/2020

Thank you for taking the time to leave a review about your experience living in our community! Your feedback is valuable and greatly appreciated. Have a terrific day!

Verified Resident 805919 • vrp • 2020

08/20/2020

I just moved in but the apartment is great, the building is perfectly quiet, and the staff have been tremendously helpful in all aspects of our move in. The location is also very convenient and the complex is very well set up.

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Pointe at St. Joseph Apartments Manager

08/21/2020

We really appreciate your feedback and thank you for making The Pointe at St. Joseph your home! Have a terrific day!

Verified Resident 799920 • vrp • 2020

08/04/2020

I just moved in August 1st and I love it! I haven't had any issues so far. I absolutely love that dogs are everywhere! The bedroom is even a lot bigger than i expected it to be. The shower is huge! The kitchen is my favorite… See More

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Pointe at St. Joseph Apartments Manager

08/05/2020

Welcome to your new home here at The Pointe at St. Joseph! We are glad that your move-in has gone smoothly, and we hope you will be happy here for many years to come!

Verified Resident 794268 • vrp • 2020

07/21/2020

Great location downtown within walking distance to great restaurants, shops, parks and entertainment. Great city vibe but also feels so peaceful by the river. Updated units and helpful and friendly staff! See More

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Pointe at St. Joseph Apartments Manager

07/22/2020

Thanks for sharing your experiences living at The Pointe at St. Joseph. We are glad that you are happy here and hope that you will be for a long time to come.

Verified Resident • vrp • 1999 - 2020

07/14/2020

Many apartments are in a beautiful setting?green grass, trees, the St. Joseph River. It is great to be so close to downtown South Bend and the East Race trail. The residents are all very friendly and welcoming.

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Pointe at St. Joseph Apartments Manager

02/11/2021

Hello and thank you for choosing Pointe at St. Joseph! We're so happy to hear that you enjoy the view from your home! We appreciate your feedback and look forward to continuing to provide you with the best in apartment living!

Verified Resident • vrp • 2017 - 2020

07/11/2020

I have lived at the Pointe @ St Joseph for 13yrs. The first 10 in bldg B and the last 3 in bldg L. I liked Bldg B but had to move D/T they wanted to update my apt or I could stay there if I… See More

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Pointe at St. Joseph Apartments Manager

02/11/2021

Dear Resident, thank you for taking the time to provide your feedback although we do apologize that your experience with our community is not what you expected. Please contact us at your convenience as we would like to talk to you further about your concerns. We can be reached at [email protected] Sincerely, Stephanie Zagar, Community ManagerThank you for your feedback! You kind words mean a great deal to our team as we strive to provide our residents with a great community to call home. We love hearing how much you're enjoying your time at The Pointe. We truly hope you continue your residency with us for many years to come. Again, thank you! Jessica Moore, CAM, CAPS

Verified Resident 782034 • vrp • 2020

06/20/2020

Leasing staff was very helpful and responsive during the leasing and moving process. My husband and I like the spacious layout of the apartment, the quality, and the balcony and washer and dryer. It has everything we need or want in an apartment community.

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Pointe at St. Joseph Apartments Manager

06/22/2020

Thanks so much for taking the time to leave this wonderful review of your experience living at The Pointe at St. Joseph. We are glad that you are happy in your home!

Verified Resident • vrp • 2019 - 2020

06/18/2020

I moved in last July and was welcomed by the staff and neighbor. A very friendly, supportive and respectful environment which I greatly appreciate. When I have something to fix in my apartment, the maintenance staff is always helpful.

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Pointe at St. Joseph Apartments Manager

02/11/2021

It IS beautiful, isn't it?! Thanks so much for taking the time to leave us this stellar review. We wish you all the best!

Verified Resident 775585 • vrp • 2020

06/04/2020

The Pointe at St. Joseph was a really great find! I love my apartment: it's clean, updated, and affordable. I also really appreciate the incredibly helpful, supportive staff and it was the perfect location for me in downtown South Bend.

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Pointe at St. Joseph Apartments Manager

06/05/2020

Thank you for taking the time to leave a review about your experience living at The Pointe at St. Joseph. We appreciate it very much! Have a great weekend!

•

Updated Review

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Manager

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,224
SQ. FT.
N/A
Available
Avail.
N/A
Model
1 Bedroom

Contact Property

2 Bedrooms, 1 Bathroom

Price
Price
$1,657
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

Contact Property

2 Bedrooms, 1.5 Bathrooms

Price
Price
$1,451
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

Contact Property

2 Bedrooms, 2 Bathrooms

Price
Price
$1,271
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

Contact Property

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

Visit the first Michiana apartment community to provide their residents with newly remodeled apartment homes that include upgraded black or stainless steel appliances, underground heated parking or available garage space, generous closets, and unique one and two bedroom floor plans. Located on the East Race Waterway and less than five minutes from the Notre Dame campus, we provide tranquil views of the St. Joseph River and the East Race. Work out in the fitness center or relax by the pool – The Pointe at St. Joseph is an apartment community with features that rival even the most luxurious homes.

Office Hours

Sunday: Closed

Monday - Friday: 10:00 AM - 06:00 PM

Saturday: 10:00 AM - 05:00 PM

Pointe at St. Joseph Apartments

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsA

Review CountA+

Manager's Review EngagementA+

Manager's Review Reply TimeB

Ratings & Reviews (200 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Pointe at St. Joseph Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Pointe at St. Joseph Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Pointe at St. Joseph Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Pointe at St. Joseph Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Pointe at St. Joseph Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Pointe at St. Joseph Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Pointe at St. Joseph Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Pointe at St. Joseph Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Pointe at St. Joseph Apartments Manager

Noise

Maintenance

Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time