Ratings & Prices for Compass Pointe Apartments, Valparaiso, IN

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.5
Safety	4.4
Office Staff	4.5
Maintenance	4.6
Neighborhood	4.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.7/5
SatisFacts™ Maintenance	4.7/5
SatisFacts™ Renewal Survey	3.9/5

Review Count

Number of reviews in the past 365 days	23

Manager's Review Engagement

Percentage of reviews responded to	95.65%

Manager's Review Reply Time

Average time to respond to reviews	19.26 days

Ratings & Reviews (85 Reviews)

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Verified Resident 780014 • vrp • 2018

01/04/2021

It is a quiet clean community with friendly neighbors and great access to shopping and the highway. Maintenance and management staff are always very friendly and knowledgeable and helpful. There are a lot of amenities also with a gym, pool and valet garbage pick up.

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Compass Pointe Apartments Manager

01/04/2021

Thank you for taking the time to provide us an evaluation of your experience living at Compass Pointe Apartments--we appreciate your time and feedback. It is very nice to hear that you are satisified with your apartment, our community and the lifestyle we offer. Please let us know if you have any questions or concerns in the future--we are hear to assist you.

3 previous reviews · Last 12/28/2020

Verified Resident • vrp • 2008 - 2021

01/08/2021

Overall experience has been good. It is a safe community with a great staff. Over the years though the follow thru on rules has lessened in some areas. This kind of gives the feeling of not as high of a quality place as when 1st moved… See More

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Compass Pointe Apartments Manager

01/12/2021

Thank you for taking the time to provide us with a review of your experience thus far at Compass Pointe Apartments; we appreciate both constructive in nature criticism as well as positive feedback. Both help us improve and continue to provide our residents with a lifestyle they are accustomed to and/or expect. We do our best to enforce all areas of the lease agreement; however, if we are falling short in any area, please don't hesitate to reach out to the office and either an agent will assist you with your concern, or you can e-mail the Property Manager directly and she will make sure your issue is addressed as best we can. Thank you again for your feedback and we look forward to hearing from you soon.

Verified Resident • vrp • 2018 - 2021

Updated Review

01/04/2021

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Compass Pointe Apartments Manager

01/04/2021

3 Previous Reviews· Last 12/28/2020

Verified Resident • vrp • 2020

12/18/2020

Great community, amenities offered and most importantly the friendly staff. Looked at several locations and settled here at Compass Pointe because of how the staffed greeted me each time. Units are well maintained.

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Compass Pointe Apartments Manager

12/18/2020

Thank you for taking the time to provide us a review of your experience thus far at our community--we are glad you are here too! Please let us know if you have any questions or concerns in the future--we are here to assist you. Again, thank you for the positive vibes and feedback; its always nice to hear that we are meeting expectations!

Verified Resident 841428 • vrp • 2020

12/09/2020

Lovely community. The people are friendly respectful and quite. Close to stores and everything a person could need or want. And it is never crowded or traffic jams. Plenty of parks and recreational facilities.

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Compass Pointe Apartments Manager

12/09/2020

Thank you so much for taking the time to provide us your living experience at Compass Pointe Apartments. We are ecstatic that you are enjoying your stay with us. Please take feel free to contact us if you have any issues, questions or concerns in the future so that we can help you maintain your happiness here with us. Again thank you for taking the time to provide us feedback and we look forward to continuing to meet your expectations.

Verified Resident 845615 • vrp • 2020

11/20/2020

It's been pretty good so far, the staff seems very friendly and professional, they have been very prompt with responses, I would recommend this place to any of my friends or family . I don't know what more I can say

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Compass Pointe Apartments Manager

11/20/2020

Dear Valued Resident; we appreciate everything that you said! We are elated that you are enjoying your stay with us and we look forward to continuing to help you enjoy our community as well as the City of Valpo. Please let us know if there is anything we can do to help you in the future--contact us any time--we are here to serve you!

Verified Resident 844953 • vrp • 2020

11/18/2020

Nice quiet space. Watch out for thieves all the packages get stolen!! Neighbors won't talk to you and they won't stop running down the stairs when u ask them. Theft is a serious issue for months and management still allows it to happen.

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Compass Pointe Apartments Manager

11/18/2020

Thank you for providing your feedback regarding your experience at our community thus far. We are happy to hear that you like the community in general; however, it is concerning about the packages and neighbors in your building being louder than you would like. We do our best to work with UPS, FedEx, USPS, and Amazon as far as giving them access to the buildings so they do not leave your package in the mail vestibule; however, just as packages disappear off of front porches of houses all day long, both our community and the parcel delivery services have been working together to try and reduce and/or eliminate the issue. Please feel free to mark your packages with special instructions that read "If resident is not home, leave package at community office and have staff sign for it". We will hold you package up to 5 business days and alert you as soon as we receive it.

Verified Resident 844195 • vrp • 2019 - 2020

11/16/2020

Very friendly office staff and very competent maintenance staff. And I feel very safe living here. I highly recommend living here. I really like the valet service for garbage pick up . As I am handicapped the valet service is extremely helpful. See More

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Compass Pointe Apartments Manager

11/17/2020

Thank you for taking the time to provide us your experience so far at our community. We are happy to hear that the complimentary Valet Living trash service is an amenity that you are enjoying and find very useful! Please let us know if you need anything in the future--we are hear to assist you anyway we can!

Verified Resident 832600 • vrp • 2020

10/14/2020

The office staff is very helpful and courteous. Very quite community. Great amenities like free internet and cable TV including washer and dryer. Easy access to all shopping. There is a store for any needs. See More

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Compass Pointe Apartments Manager

10/23/2020

Thank you for taking the time to provide us a review of your experience with us at Compass Pointe. Please let us know if there is anything we can do to meet and exceed your expectations in the future.

Verified Resident 824340 • vrp • 2020

09/28/2020

The people here at the property take great care of the building. They are very friendly & helpful. When I moved to the area I didn't know what to expect. I have worked with Caroline for the rental, she was extremely helpful. Bob has done some… See More

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Compass Pointe Apartments Manager

09/28/2020

Thank you for taking the time to provide us with your experience at our community thus far; we are glad you are satisfied with our services. Please continue to reach out to us any time that you have a question or concern in regards to the community, your apartment and/or the area--we are here to help!

Verified Resident 817439 • vrp • 2015 - 2020

09/14/2020

What I love the most about this community is that is quiet and clean, they accept pets, and the common areas well kept. I love the double security, staff is nice, maintenance issues are resolved swiftly.

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Compass Pointe Apartments Manager

09/14/2020

Thank you resident for providing us a 5 start review! We are elated that we are meeting and exceeding your expectations. If you have any questions or concerns any time during your stay with us, please do not hesitate to contact us--we are here to serve you!

Resident • 2020

09/03/2020

This place seems nice at face value. However, after you are here for some time. You begin to realize they don't care about you. The landscaping company is also terrible. They blow grass and debris over your brand new 40k car. They could care less. Definitely… See More

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Compass Pointe Apartments Manager

09/04/2020

Thank you for taking the time to provide us a review. We appreciate all feedback, both positive and constructive in criticism. We are aware of the issues with the landscaping company and are working with them to resolve the reports that we receive so they can improve their services as well. Part of the landscaping contract is for the landscapers to blow off the walk ways to the building so you are not walking through grass clippings and tracking them into your apartment home and if you park by a side walk your car may have grass clipping, unintentionally, land on it. This is not a normal or regular complaint from our residents so it might just be the area you park or that the grass just blows off when others drive their car, so it is not an issue. Due to the current pandemic of COVID-19, we are aware that many residents are making the difficult decisions with their available funds and want to be able to pay their rent because having an apartment/home to come home to after working, is of the up most importance; however, we know budgeting and stretching of funds is more common these days. With that being said, we have been upfront and transparent in our communication of places that can assist resident stretch their dollars with not only rent monies, but utilities, food, and other household expenses--we are all in this together, so if we know places that can make it easier for our residents to make budgeting decision--we share it. We are here to help and if the reminders of facilities that can help seem to be more present, it is to help, not to harass. Thank you again for your review and we look forward to meeting and exceeding your expectations in the future.

Verified Resident 804904 • vrp • 2020

08/17/2020

I found the Office Staff have been exceptionally professional, kind and understanding! The maintenance team is knowledgable and provide great service! Happy to lives here and appreciate these wonderful people! Thank you! ?? See More

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Compass Pointe Apartments Manager

08/18/2020

Thank you for taking the time to write a review for your experience at our community--we appreciate all feedback! We are elated to hear that we are meeting and exceeding your expectations when it comes to your apartment home, service, and professional management. Please let us know in the future if you have any needs; we are here to assist you!

Verified Resident 804840 • vrp • 2020

08/17/2020

I've only been at Compass point a month but so far the office and maintenance staff have been very prompt and efficient. The community is mostly quiet. The apartment is nice but not too notch with appliances. Overall, I like it here so far. See More

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Compass Pointe Apartments Manager

08/18/2020

Thank you for taking the time to provide us a review. We appreciate both positive and constructive feedback. We are happy to hear that overall you are satisfied with your apartment, service and management staff. If there is an issue with an appliance not working properly, please don't hesitate to contact us so that we can take care of it for you promptly. We strive to provide well maintained, efficiently working appliances for all of our residents and if that is not the case, we need to know so that we can fix or replace as needed. Thank you again for choosing our community and we look forward to your continued stay with us!

Verified Resident 800362 • vrp • 2017 - 2020

08/05/2020

The community is nice, the staff is good, and maintenance is fairly quick to respond. The price was fair for the first couple years but eventually you priced out. The shorter the lease the more expensive it gets. If you are going to stay a while… See More

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Compass Pointe Apartments Manager

08/05/2020

Thank you for taking the time to write a review; we appreciate it. We are glad to hear that we are meeting your expectations while living at our community. Please let us know if there is anything we can do in the future to increase your satisfaction.

Verified Resident 798571 • vrp • 2016 - 2020

07/31/2020

The maintenance staff has been very good and friendly whenever they have come to make any repairs. Always courteous and prompt. The grounds have been well maintained with the only exception being during extreme snowfall but overall that is rare.

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Compass Pointe Apartments Manager

07/31/2020

Thank you for taking the time to provide us with a review of your experience at our community; we appreciate it. We are elated to hear that you are overall satisfied and look forward to continuing to meet and exceed expectations. Please let us know if there is anything we can do for you in the future.

Verified Resident 797107 • vrp • 2018 - 2020

07/28/2020

I am very happy living here. The office staff and the maintenance are very friendly and helpful. I feel safe living in this community. It is very quiet and the neighbors are very nice and respectful The outside is kept clean and maintained See More

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Compass Pointe Apartments Manager

07/28/2020

Thank you for taking the time to provide us a review! We are so glad to hear that you are happy living at our community. Remember we have 24 hour maintenance for any emergencies that you may experience and our professional, on-site staff available to answer any questions or concerns that you may have in the future. We are here to help you any way we can throughout your residency at our community. Please let us know if there is anything we can do now and in the future to continue to meet your expectations.

Verified Resident 792429 • vrp • 2017 - 2020

07/16/2020

Quiet neighborhood. Usually responds for maintenance. Satisfied with Management. Was not happy with outside open drain not hooked up when redoing landscaping. Washing away all bark wood, water drains over grass and sidewalk. Reported but not fixed if ever addressed professionally. I feel the apartment rent… See More

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Compass Pointe Apartments Manager

07/17/2020

Thank you for taking the time to write a review regarding your experience at Compass Pointe Apartments--we appreciate both positive and constructive in criticism feedback. We are aware of the landscaping needs and are actively taking bids and creating specific projects that need to be addressed so that the lush landscaping is restored. We are hoping to have all projects completed no later than the middle of August. Please feel free to let us know what you think of the improvements. We are happy to hear that your overall experience with the community, staff, and buildings are satisfactory; please let us know if there is anything else we can do to improve your happiness with our community!

Verified Resident 790425 • vrp • 2020

07/13/2020

Compass pointe apartments are a great place to live. So many amenities and the staff is just excellent. Caroline in particular is so helpful, courteous, and very kind. I love the size of the bedrooms, the bathrooms are also very nice sized, the screened in deck… See More

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Compass Pointe Apartments Manager

07/15/2020

Thank you so much for taking the time to provide us a review! We appreciate your feedback. Please let us know if there is anything we can do to improve and continue to keep you satisfied as a resident with us.

Verified Resident 788032 • vrp • 2018 - 2020

07/06/2020

Lived here almost 2 years and enjoyed my spacious and cozy apt. Staff, grounds and neighbors are wonderful. Location is very convenient and buildings are secure. Due to reduced income, office is assisting my move to a smaller unit in the same complex. See More

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Compass Pointe Apartments Manager

07/07/2020

Thank you valued resident! We appreciate your feedback and we are elated that you are satisfied living with us; please let us know If there is anything we can do now and in the future to continue to meet and exceed your expectations.

Verified Resident 782710 • vrp • 2020

06/22/2020

The compass pointe apartments are very nice and the staff are very helpful. It is close to a lot of stores and restaurants and the community is quiet and everyone is nice. I recommend looking to move here

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Compass Pointe Apartments Manager

07/07/2020

Dear valued resident: Thank you for your feedback; we are glad you are happy here with us! Please contact us if you have any needs now or in the future so we can continue to keep you satisfied.

Victoria_C134 • Resident • 2019 - 2020

05/06/2020

My roommates and I have lived at Compass Pointe Apartments for over six months now and we love this community! Maintenance always gets back to us right away, the office staff is incredibly helpful and friendly, and we have great neighbors! We will definitely stick with… See More

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Compass Pointe Apartments Manager

07/15/2020

Thank you for taking the time to provide us with a review; your satisfaction with our community is a top priority. Please let us know in the future if there is anything we can do to improve and continue to maintain your happiness as a resident with us!

Resident • 2020

05/06/2020

We love living here. The staff is friendly, the maintenance tickets are answered quickly, the grounds are well kept, and the noise is well controlled. It's the best of the best in the apartment world.

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Compass Pointe Apartments Manager

07/15/2020

kwestlund • Resident • 2019 - 2020

05/05/2020

I really enjoy living here. As far as apartment complexes go, it's really one of the best. I thought my last complex was good enough, but I didn't know what I was missing. We've been here for over a year now and have enjoyed mostly quiet,… See More

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Resident • 2018

11/14/2018

This is not worth the money there asking for. People would smoke weed all the time and nothing was ever done. It smelled into my apartment. The staff isn't very pleasant either. Very snooty and unprofessional. I don't recommend this unless you want to smell weed… See More

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Prospective Resident • Visited 2017

04/07/2017

The apartments could use some small simple updates, but overall they are nice and worth the price. They have 24 hour fitness room and a pool for summer. Both well kept. The maintenance is always taken care of promptly and the workers are friendly and assistive.… See More

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Updated Review

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Manager

Features & Amenities

Parking

Carport
Garage

General

24-Hour Emergency Maintenance
Additional Storage
Bike Racks
Clubhouse
Controlled Access
Fitness Center
Package Acceptance
Pool
Resident Intranet
Volleyball Court

Pets

Dogs Allowed
Deposit: $500
Restrictions: We are a pet friendly community, and we welcome both cats and dogs. The following buildings are pet friendly: 2310 Beech St., 2312 Beech St., 2320 Beech St., 2322 Beech St., 2232 Chicago St., 2310 Chicago St., 2312 Chicago St., 2320 Chicago St., and 2322 Chicago St. Pets must have current vaccinations at all times. A picture of the pet is required. Proof of vaccinations are required during the pet's occupancy on the premises.
Pet Limit: 2
Cats Allowed
Deposit: $500
Restrictions: We are a pet friendly community, and we welcome both cats and dogs. The following buildings are pet friendly: 2310 Beech St., 2312 Beech St., 2320 Beech St., 2322 Beech St., 2232 Chicago St., 2310 Chicago St., 2312 Chicago St., 2320 Chicago St., and 2322 Chicago St. Pets must have current vaccinations at all times. A picture of the pet is required. Proof of vaccinations are required during the pet's occupancy on the premises.
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$989 - $1,009
SQ. FT.
758
Available
Avail.
1 Units
Model
Antigua

View Floor Plan

Price
Price
$989 - $1,009
SQ. FT.
758
Available
Avail.
N/A
Model
Grenada-Pet Friendly

View Floor Plan

Price
Price
$1,009 - $1,029
SQ. FT.
758
Available
Avail.
1 Units
Model
Aruba

View Floor Plan

Price
Price
$1,009 - $1,029
SQ. FT.
758
Available
Avail.
N/A
Model
Guadalupe-Pet Friendly

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$1,069 - $1,089
SQ. FT.
931
Available
Avail.
N/A
Model
Bahama

View Floor Plan

Price
Price
$1,069 - $1,089
SQ. FT.
931
Available
Avail.
N/A
Model
Tobago-Pet Friendly

View Floor Plan

Price
Price
$1,089 - $1,099
SQ. FT.
931
Available
Avail.
N/A
Model
Bermuda

View Floor Plan

Price
Price
$1,089 - $1,109
SQ. FT.
931
Available
Avail.
N/A
Model
Barbados

View Floor Plan

Price
Price
$1,089 - $1,109
SQ. FT.
931
Available
Avail.
N/A
Model
Trinidad-Pet Friendly

View Floor Plan

Price
Price
$1,117 - $1,137
SQ. FT.
931
Available
Avail.
N/A
Model
Cancun

View Floor Plan

Price
Price
$1,117 - $1,137
SQ. FT.
931
Available
Avail.
N/A
Model
Turks-Pet Friendly

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,205 - $1,225
SQ. FT.
1,011
Available
Avail.
N/A
Model
Caicos-Pet Friendly

View Floor Plan

Price
Price
$1,205 - $1,225
SQ. FT.
1,011
Available
Avail.
N/A
Model
Cayman

View Floor Plan

Price
Price
$1,215 - $1,235
SQ. FT.
1,011
Available
Avail.
N/A
Model
Cozumel

View Floor Plan

Price
Price
$1,215 - $1,235
SQ. FT.
1,011
Available
Avail.
N/A
Model
Curacao-Pet Friendly

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$1,488 - $1,508
SQ. FT.
1,308
Available
Avail.
N/A
Model
St. Kitts

View Floor Plan

Price
Price
$1,488 - $1,597
SQ. FT.
1,308
Available
Avail.
N/A
Model
St. Barts-Pet Friendly

View Floor Plan

Price
Price
$1,503 - $1,523
SQ. FT.
1,308
Available
Avail.
N/A
Model
St. Lucia

View Floor Plan

Price
Price
$1,503 - $1,523
SQ. FT.
1,308
Available
Avail.
N/A
Model
St. Martin-Pet Friendly

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Compass Pointe Apartments in Valparaiso, Indiana offers spacious one, two, and three bedroom apartments that are the perfect place to call home. All available floorplans have recently been enhanced with vinyl plank flooring, modern light fixtures and a fresh two tone paint scheme. Other features of your next apartment home include fully-equipped kitchens, furnished full size washers & dryers, complimentary basic, expanded cable and a screened-in patio or balcony; creating the ideal space for both relaxing and entertaining. Select units also feature cozy fireplaces and/or vaulted ceilings. Throughout our community, Compass Pointe offers pet friendly apartment options as well as rentable garages and carports. Stay connected with family, friends and business with ease; our Gigapointe Internet service gives our residents a complimentary WI-FI option or one can select professional grade packages for connectivity at a reasonable rate. Enjoy our many community amenities including a 24-hour fitness center, seasonal swimming pool, charcoal barbeque grill area, sand volleyball court and resident WI-FI coffee bar in our clubhouse. For your convenience, our management team offers package acceptance services, 24-hour emergency maintenance, doorstep trash and recycling valet services as well as online payment & communication options. Touring our community is easy; select a floorplan to take a walkthrough video tour or call our friendly leasing staff today to schedule an appointment to visit. Make the move in the right direction; get to the Pointe - Compass Pointe Apartments in Valparaiso, Indiana, home for your lifestyle!

Office Hours

Sunday: By Appointment Only
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

What is security like?

Anonymous · March, 19 2018

No answers yet. Be the first to answer.

Frequently Asked

What are noise levels like at Compass Pointe Apartments?
The community is rated 4.6/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Compass Pointe Apartments?
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How safe is Compass Pointe Apartments?
The community is rated 4.4/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.8/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.6/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 95.65% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 19.26 days to their community reviews in the past year.

Who manages Compass Pointe Apartments?
LI Combs

What is the pet policy at Compass Pointe Apartments?
Dogs Allowed
Deposit: $500
Restrictions: We are a pet friendly community, and we welcome both cats and dogs. The following buildings are pet friendly: 2310 Beech St., 2312 Beech St., 2320 Beech St., 2322 Beech St., 2232 Chicago St., 2310 Chicago St., 2312 Chicago St., 2320 Chicago St., and 2322 Chicago St. Pets must have current vaccinations at all times. A picture of the pet is required. Proof of vaccinations are required during the pet's occupancy on the premises.
Pet Limit: 2
Cats Allowed
Deposit: $500
Restrictions: We are a pet friendly community, and we welcome both cats and dogs. The following buildings are pet friendly: 2310 Beech St., 2312 Beech St., 2320 Beech St., 2322 Beech St., 2232 Chicago St., 2310 Chicago St., 2312 Chicago St., 2320 Chicago St., and 2322 Chicago St. Pets must have current vaccinations at all times. A picture of the pet is required. Proof of vaccinations are required during the pet's occupancy on the premises.
Pet Limit: 2

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

What is the move-in special?
FREE 24 Hour Fitness Facility Access; FREE Expanded Basic Cable Provided; & FREE Gigapointe Fiber Internet Options