Review History for mkdaebs6

Covington Square on Vale Park


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mkdaebs6

Resident 2011 - 2013

7/27/2013

The only reason I can think of for anyone to give this complex a bad review is that they don't like that the new management is actually doing their job by enforcing the rules. First off Dana, the assistant manager doesn't have a rude bone in her body and don't think she could even if she tried. And the manager has been nothing but nice every single time I've gone into that office. Yes this place needs a lot of work and I can tell you from living here for the last two in a half years that it hasn't been taken care of they way it should be for a very long time. This new management is the third one that has been here since I've moved in. They have a lot of work to do and it's going to take them time get this place to where it should have been. The maintenance guys are awesome and actually know what they're doing, unlike the last guy they had here. Don't get me wrong he was a nice guy but he did a poor job at fixing thing I don't know if it's because he didn't know what he was doing, he was over worked, or just didn't care. The new guys they have here are awesome! My water heater went out and I called the after hours number and one of the guys came out even though it was after the 9pm time frame to fix it for me well enough to last for them to get me w one put in. The other day I had mentioned something tone of the other guys about a knob breaking on my closet door and he came over and replaced it for me without me needing to go down to the office and put in a work order. Any time I have put in a work order one of the three maintenance guys have always been there that day or the next morning and whatever was wrong was fixed and fixed correctly unless they needed a part. I think is funny that anyone would say that the old management was so much better than the new considering that the outside wood work has just now been stained even though we got notices on our door over year ago that they would be here to do it and to have everything cleared off. So please tell me again how this new group we have here are creating their own problems without clearing up the mess they walked into. Yes the pool was opened later in the year and that did suck but I wonder if anyone stopped and asked them why, I did and I was told that they had to wait on the Health Department to check the water to make sure it was clear of any bacteria and other yucky stuff so the swimmers would be safe! Everyone here seems to be working hard to get rid of the negativity that has came from Hunter's Pointe and getting a good name going for the complex. If everyone would be patent and realize the things are getting done like we were all promised when we moved. Nothing is going to happen over night and it will take a while but I think they all can do it. As for the manager being "rude" I don't think it's her being rude as much as her just enforcing the rules that was listed in the lease that everyone signed when moving in here, and a lot of us that have been here have gotten used to not having anyone actually make us abide by them and now that someone here that is going to make us fallow them, some may not like that so much. I don't call that rude, I call that doing her job!!!!

    Review 19 out of 59

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    Covington Square on Vale Park

    March 2024

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