Review History for victoriaandherdog

Oxford Courts Apartments


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victoriaandherdog

Resident 2015 - 2017

10/30/2017

I have lived at the Oxford Courts / Arbor Crossing Apartments for a few years now. They are the cheapest apartments around; however, so is their service. While I've been here, they have gone through several property management companies. The staff seem courteous; however, there isn't any action behind their words. I still have open maintenance requests that are two years old. I still have major issues with scores of wasps that come in through my poorly installed AC units, which still do not cool properly. Buildings have missing windows that haven't been replaced. Buildings have poor concrete and wooden steps that are crumbling and rotting. In fact, in the hole in the concrete steps are wasps that congregate in them. When maintenance does decide to fix an issue, they do not give any notice before entering my home; they also leave a huge mess throughout my house when they leave. When major repairs are needed, they finally fix an issue, but then they leave the large hole in the wall open for a couple weeks before fixing the drywall. Then it takes them another week to get around to completely finish the job. I also have had some mold issues, and it has taken them several months to remediate those issue. The washer and dryers frequently break, and it takes a while for maintenance to get them operational again. The front doors to the buildings do not have a secure doorknob or lock. When it snows, the sidewalks are not shoveled or salted properly. As far as the grounds, there really isn't too much greenery other than the trees across the street near the pool and complex entrance. The staff does not give any attention to the loud and rowdy teens and college-age kids that congregate and party in the hallways. The walls are paper thin; it is very annoying to hear entire conversations from other units on all sides of me. I do like that I can pay my rent online; they use AppFolio. It is very convenient. The staff is somewhat friendly like I mentioned before. There is also plenty of parking, and the garbage dumpsters do get emptied frequently. That is a plus, because you would not believe the number of people that use our dumpsters in the midnight hours to dump. The current property management company seems to be trying to turn things around, but so has all of the other ones as well. I am hopeful things will get better, but I still would not personally recommend living at Oxford Courts / Arbor Crossing Apartments.

    Review 2 out of 30

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    Oxford Courts Apartments

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