What are noise levels like at Union Street Flats Apartments?

The community is rated 4.7/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Union Street Flats Apartments?

The community is rated 4.8/5 stars, signifying extreme satisfaction on average.

How safe is Union Street Flats Apartments?

The community is rated 4.7/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.8/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.8/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 90% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 178.73 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths and 3 Beds, 2.5 Baths

Ratings & Prices for Union Street Flats Apartments, Westfield, IN

Renter Ratings

Noise	N/A
Grounds	4.8
Safety	4.7
Office Staff	4.7
Maintenance	4.8
Neighborhood	4.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.7/5
SatisFacts™ Maintenance	5/5
SatisFacts™ Renewal Survey	4.5/5

Review Count

Number of reviews in the past 365 days	40

Manager's Review Engagement

Percentage of reviews responded to	90%

Manager's Review Reply Time

Average time to respond to reviews	178.73 days

Ratings & Reviews (225 Reviews)

No reviews match your search.

Verified Resident 863885 • vrp • 2019 - 2021

01/17/2021

It has been excellent. Structure is great. Staff could not be better in terms of relationship and services. And..area filled with trails. Great walking. And excellent restaurants with in walking distance. See More

Useful 0

Thanks for voting!

Report

Verified Resident 749883 • vrp • 2020 - 2021

Updated Review

01/15/2021

Lovely Community--very please to live here! The apartments are modern and spacious. We enjoy the amenities--pool and gym, and are pleased with everything it offers. It's easy to pay rent and request maintenance. Each time we have put in a work order, it's completed within 24… See More

Useful 0

Thanks for voting!

Report

Previous Review

· 09/10/2020

Verified Resident 786454 • vrp • 2020 - 2021

Updated Review

01/15/2021

I love living at Union Street Flats! My apartment has a ton of natural light, beautiful fixtures, and the complex has several amenities, such as a pool, fitness center, grounds keeping, valet trash, and so much more. Every interaction with maintenance and leasing staff has been… See More

Useful 0

Thanks for voting!

Report

Previous Review

· 09/10/2020

Verified Resident 863380 • vrp • 2018 - 2021

01/15/2021

Nice apartment layout, nice big windows. Like the laminate floors. I live alone and feel very secure; the outside doors have codes to enter. Valet trash service is very convenient. Minimal noise comes through from neighbors. Well insulated/energy efficient... utilities are reasonable. Internet can be a… See More

Useful 0

Thanks for voting!

Report

Verified Resident • vrp • 2020

12/21/2020

I really felt comfortable and taken car of by both Carly and Julie in the Leasing office. Carly did a great job at making me feel at ease during my tour as well as walking me through the renting process. Julie was a warm welcome to… See More

Useful 0

Thanks for voting!

Report

Union Street Flats Apartments Manager

01/14/2021

Thanks so much for leaving us positive feedback! We appreciate you taking the time!!!

Verified Resident • vrp • 2020

Updated Review

12/08/2020

Union Street Flats is an outstanding apartment community. The apartments are clean, the floor plans are intelligent, the grounds and common areas are nice and well cared for and the staff are amazing. Westfield and the surrounding areas are bustling. Amenities are great and schools are… See More

Useful 0

Thanks for voting!

Report

Union Street Flats Apartments Manager

01/14/2021

Thanks so much for leaving us positive feedback! We appreciate you taking the time!!!

Previous Review

· 11/06/2020

Verified Resident 847635 • vrp • 2020

11/27/2020

Union Street is such a great community to live in. Everyone is so friendly and if there are any problems they are very quick and happy to address them. This is a great place for young professionals and has great access to walking trails and restaurants.… See More

Useful 0

Thanks for voting!

Report

Union Street Flats Apartments Manager

12/03/2020

Wow! Thanks so much for leaving such nice feedback. Much appreciated!

Verified Resident • vrp • 2014 - 2020

Updated Review

11/10/2020

I've lived here in this community since 2013, and I've loved it. Everyone has been fantastic, and I've lived in two different units and they are pretty, modern, and just all around wonderful. Well insulated, great amenities, and features.

Useful 0

Thanks for voting!

Report

Union Street Flats Apartments Manager

01/14/2021

Thanks so much for leaving us positive feedback! We appreciate you taking the time!!!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2014 - 2020

Updated Review

10/30/2020

I've lived at Union Street Flats for 6+ years and everything - with one exception - has been great. The one negative is lack of noise protection. The walls (including ceilings) are very thin so you hear everything going on around you.....upstairs neighbor's every move, dogs… See More

Useful 0

Thanks for voting!

Report

Union Street Flats Apartments Manager

01/14/2021

Thanks for leaving a review. We appreciate the feedback!

2 Previous Reviews· Last 03/26/2017

Verified Resident • vrp • 2019 - 2020

Updated Review

10/25/2020

The office staff and maintenance are extremely friendly people. They go above and beyond to make you feel comfortable. They get back to you very quickly and resolve any issues you might have. The pool is pretty big and I love the fact that they have… See More

Useful 0

Thanks for voting!

Report

Union Street Flats Apartments Manager

01/14/2021

Thanks so much! Appreciate you sharing your experience!!!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2019 - 2020

10/23/2020

I have loved every single moment of my stay here at this apartment complex. I live in a community where I never have to worry about noise and I always have a great nights sleep. The community is always kept at perfect standards and I feel… See More

Useful 0

Thanks for voting!

Report

Union Street Flats Apartments Manager

01/14/2021

Thank you very much for leaving your feedback! We appreciate the kind words!!!

Verified Resident • vrp • 2020

Updated Review

10/10/2020

Everyone is very nice and caring. Everything the apartment provides is outstanding! The staff is so kind and helpful. I wouldn't want to live anywhere else! I definitely recommend this complex to everyone i know.

Useful 0

Thanks for voting!

Report

Union Street Flats Apartments Manager

01/14/2021

Thank you very much for leaving your feedback! We appreciate the kind words!!!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020

09/16/2020

This apartment community is run by nice people who want to make the renting experience smooth and positive. The management took care of issues quickly and made sure to follow up about issues they had addressed.

Useful 0

Thanks for voting!

Report

Union Street Flats Apartments Manager

01/14/2021

Thanks for leaving a review. We appreciate the feedback!

Verified Resident • vrp • 2020

09/07/2020

I lived here a few years back with my mom and absolutely loved it. When I was ready to be on my own the union street flats were my first choice. The pool and gym access is plus for me. I also feel very safe in… See More

Useful 0

Thanks for voting!

Report

Union Street Flats Apartments Manager

01/14/2021

Thank you very much for leaving your feedback! We appreciate the kind words!!!

Verified Resident • vrp • 2020

08/23/2020

I've just moved to Union Street Flats but am so impressed. The apartment was newly painted, was spotless, and the staff is super helpful and responsive. We had one minor problem with the refrigerator which was fixed almost right away! See More

Useful 0

Thanks for voting!

Report

Union Street Flats Apartments Manager

01/14/2021

Thanks so much! Appreciate you sharing your experience!!!

Verified Resident • vrp • 2020

08/01/2020

I was able to really narrow down exactly what I wanted and the location I needed and it saved me so much time and anxiety. Being new to the area, I wasn't very familiar with everything and wasn't sure if I could trust the accuracy of… See More

Useful 0

Thanks for voting!

Report

Union Street Flats Apartments Manager

01/14/2021

Thanks so much! Appreciate you sharing your experience!!!

Verified Resident • vrp • 2020

07/31/2020

The staff is very professional and friendly. The landscaping and appearance of the property is very well maintained and beautiful. This is a very let friendly place. They have a beautiful pond for dog walking, and lots of nature around We love the trails behind the… See More

Useful 0

Thanks for voting!

Report

Union Street Flats Apartments Manager

01/14/2021

Thank you very much for leaving your feedback! We appreciate the kind words!!!

Verified Resident • vrp • 2019 - 2020

07/17/2020

Union Street Flats has an awesome staff, and the community is great as well! This was a great starter apartment community for my wife and I, and we loved the time spent here. Only wish they were updated more in the kitchen and bathrooms. But, for… See More

Useful 0

Thanks for voting!

Report

Union Street Flats Apartments Manager

01/14/2021

We really appreciate you recommending us and for the feedback! Thank you very much!!!

Verified Resident • vrp • 2020

07/16/2020

Great customer service and friendly staff and great amenities . Overall a great place to live and close to everything . Very quiet and safe area as well as very clean and tidy . Would recommend anyone to come check out the area

Useful 0

Thanks for voting!

Report

Union Street Flats Apartments Manager

01/14/2021

Thank you very much for leaving your feedback! We appreciate the kind words!!!

Verified Resident • vrp • 2020

07/12/2020

Very laid back and quiet community so far. Welcoming staff. The grounds are very well kept and clean. Parking area is in great condition and so far there's always been multiple spots available for parking. Location is just removed enough from Westfield's main drive to minimize… See More

Useful 0

Thanks for voting!

Report

Union Street Flats Apartments Manager

01/14/2021

Thank you very much for leaving your feedback! We appreciate the kind words!!!

Verified Resident • vrp • 2020

07/06/2020

Clayton has been responsive to my needs and answered all my questions. I am still confused on how some of the amenities are working giving the COVID situation and rules around valet trash and recycling.

Useful 0

Thanks for voting!

Report

Union Street Flats Apartments Manager

01/14/2021

Thanks for leaving a review. We appreciate the feedback!

Verified Resident • vrp • 2020

07/04/2020

Great community, helpful staff. All the neighbors seem friendly. Many close activities. All staff acknowledged and fix problems in a very timely manner. Staff is very informative and keep you up to date on activities in the community. See More

Useful 0

Thanks for voting!

Report

Union Street Flats Apartments Manager

01/14/2021

Thank you very much for leaving your feedback! We appreciate the kind words!!!

Verified Resident • vrp • 2020

06/23/2020

This is an amazing community to live in, from my first experience with calling the apartment complex inquiring about the apt to any Maintenance issues have been addressed immediately and professionally. The staff is Amazing and the tenants are quiet and courteous of others.

Useful 0

Thanks for voting!

Report

Union Street Flats Apartments Manager

01/14/2021

Thank you very much for leaving your feedback! We appreciate the kind words!!!

Verified Resident • vrp • 2019 - 2020

06/22/2020

Fantastic community, leasing office, etc. Great value for the apartment we had--the fixtures were updated, the space was beautiful, and we were secluded in a corner of the property so never heard any noise. The common facilities are perfect for a quick workout, swim, etc. Plenty… See More

Useful 0

Thanks for voting!

Report

Union Street Flats Apartments Manager

01/14/2021

Thank you very much for leaving your feedback! We appreciate the kind words!!!

Verified Resident • vrp • 2020

06/18/2020

Great place to live, apartments are quiet and nice restaurants near by. May be tough for some people to live on the 3rd floor with no elevator but it isn't a problem for me and I actually like walking up the stairs a few times a… See More

Useful 0

Thanks for voting!

Report