Review History for anonymous

The Greens at Derby


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anonymous

Resident 2010 - 2011

3/7/2011

HORRIBLE! Screw you over badly!

First I'll start out with a few positives, the apartments are nice and its nice to have a gated community (when it works). The major problem I had here was with my appliances/ heater. I woke up one morning to my apartment being over 100 degrees to the point I could barely walk on the linoleum floor! I called maintenance who said they would be there ASAP.. well apparently ASAP means 3 hours later. I couldn't miss work and told them to call me and I would come back with them to check it all out and to figure out the problem. They took it upon themselves never even called to say they were going in there or done. I left work early to find out they "fixed" it. Said that my heater would not shut off and that they fixed it but it wouldn't affect my bills or anything. The next month I received my electricity bill and it was $522. For a one bedroom apartment! That is the first time my bill was over $120 and I had lived there for 10 months!!!!!! I went straight to them with the bill, the reassured me that everything would be fine and they would take care of the bill they just had to find out what was wrong. Long story short I gave them access to my Westar account to ask them and talk to them anytime they wanted in hopes for them to help me pay that bill considering I knew there was no way I could use that much! Westar notes everything that is said to them on the phone, when I called they said The Greens Management was saying I was using that much and It was Westar's fault and there must be something wrong with the meter. Westar came out 3 times and checked the meter everything was fine on their part! Westar looked at my meter history and said even if all my appliances were running the same time all month would be one of the only ways my bill could be that high. So here I am thinking The greens will help me, as both Managers in the office said.. I have never seen any money, I moved out immediately. They would avoid me every time I went to talk to them, they were "busy". They went in my apartment numerous times without my signature, (Which they tell you we will never go in unless we have your signature no matter what) that's a load of crap! Management sucks, I will never move back here, and I would never recommend these apartments to anyone. If you do watch your appliances and if you see your bills go up even the slightest bit take it to them but don't get your hopes up to much. Because in the end it will all be on you. I debated on writing the review but I would absolutely hate to see this happen to someone else. The other thing is the apartments are built but built with crappy materials that will break/tear/stain easily and they will charge you an insane amount to fix it. You pay a deposit of $250, they will charge you #35 for cleaning, $40 for painting, $10 cost of paint, $55 for carpet. The most you can get back is $130. HUGE disappointed!!!!

    Review 17 out of 45

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    The Greens at Derby

    March 2024

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