Review History for anonymous

Hunters Ridge


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anonymous

prospectiveVisited 2017

6/2/2017

Upon returning from deployment I was very excited to get my son back from his grandmother and start our home over at Hunters Ridge. The appearance outside was very neat I loved the wooden stairs it just looked very nice to me however after meeting the front desk clerk "Diane" who was rude and a liar. She told my friend there was a two bedroom two bath available and then five minutes later told me there weren't any available and I would have to get on waiting list if I wanted one. I let her know me and my two year son were staying at a hotel so I couldn't wait long once I asked if she could give me a guess of when something would be ready she said she couldn't say. The next day I asked to speak to the manager nearly in tears I explained that Ms. Diane gave out false information telling one an apartment was available then the other interested leaser it wasn't. The manager then stated "Well just because said available doesn't mean it's ready" I then stated "No she told ___?___that the place was available for move in." The manager repeated herself as if available doesn't mean available. I thought I would receive better customer service from the manager but quickly found out otherwise. When you sign up to be on waiting list they want 130$ I am a single soldier with a child I cannot afford to pay 130$ to be put on a waiting list and not know at the least if the place would be ready in a few days or months. My son and I are without residence 130$ is his daycare fee. Another thing their security deposit is 650$ even with good credit they want 650$ for security deposit at move in another 650$ is required on top of that 650 for deposit on move in day. That seemed a bit much to me but I was very willing to pay thats how bad I wanted to stay there.

    Review 1 out of 5

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    Hunters Ridge

    March 2024

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