I am currently renting out a house with them and they contacted me in late October for a missing payment that was back in June. I talked with the manager about calling her bank because I was 100% sure I paid it. She told me that I needed to pay the money plus a 38 dollar late fee. SHe then told me that she was going to wait until my husband got back from NTC to try to find the payment with him, because I told her I wasn't going to pay something I already paid. That day I went home and saw a paper saying I had three days to pay the rent or they will start up papers to evict me. I called the manager and she said that was just for me to call her ( it didn't say call Junghans at all). After a week of stressing out, running back and forward to Junghans, and losing hours at work to talk with a lawyer the manager told me that she found the payment.