Review History for anonymous

Crosswinds Apartments


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anonymous

Resident 2012 - 2016

4/3/2019

I would not recommend E-State Management Properties to anyone. If you look around and read reviews you'll notice that most of the positive ones are from people who haven't moved out yet. We were good tenants. We didn't cause any issues, paid our rent on time, and followed the rules in the lease. We had only 2 major issues during the time we lived there. My husband and I had developed a system to know if they came into our apartment and 3 times we noticed they had come in without any notice and without leaving any kind of note to let us know why. We also had an issue with the maintenance guy trying to convince me that my husband had put a work order in and he needed to fix something when I knew my husband hadn't. When I said no, he kept pressuring saying "Are you sure he didn't? Can I just come in and check?" Our biggest issue however was upon move out. We received a letter wanting to keep our entire deposit plus charge us an additional $1000+. Some of the problems we accepted responsibility for fully, but all of the other charges either were already noted as damaged in our walk through, fell under routine maintenance/normal wear, and tear or were made up. We submitted a letter disputing the charges and didn't hear back until 2 years later when they told us they would be sending the amount to collections. We attempted again to negotiate the charges but they are completely unopen to reasonable negotiations. It's clearly an attempt to take advantage of people and scare them into paying extra because there is unfortunately not a lot you can do about it. In our collective years of renting we have never been charged more than our security deposit (most the time we received money back) until this incident. So moral of the story is, don't rent with E-State Management (Crosswinds, Northwinds, Windgate). There are several reviews with similar issues out there. It's hard to find a management company that won't take advantage of you in Lawrence but you can certainly find ones that will take less advantage of you.

    Review 2 out of 35

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    Crosswinds Apartments

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