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Rockland West

 
 
 
 
 
 

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Verified Resident 536994 2018 Recommended
Reviewed 09/03/2018
The apartment had not been cleaned when we moved in and was completely filthy and the carpet was being torn up during our move in time so we had to wait till the late evening to move in. When we did move in there were carpet scraps everywhere. We have not had any problems since except that we all have homework that needs to be printed off and the printers are never working.
Rockland West Manager09/08/2018

I apologize for the move in experience you had. I know that we were working with you on a solution for the issues you listed, however if there is anything we can do to further improve the situation, please let me know and I'd be happy to help as best as I can. We bought our new printer with the understanding that it could handle the volume of print jobs required by our residents, but unfortunately it has not been able to do so. We have scheduled for a technician to come out and repair our printer and are actively working on getting a printer that can handle that volume. I appreciate your high rating review and would be happy to address any further concerns you have to improve your experience with us! Best, Elena, Leasing Manager

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Rockland West

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