I would never recommend living here. I regret ignoring all of the bad reviews... I thought they were just grumpy people... Most of the staff has been unreliable, unprofessional, and very rude. Calling me a liar on two different occasions and didn't apologize after I showed & submitted proof of my complaints. Not sure why someone would lie about the things I expressed concerns about anyways. The maintence is horrendous too. Everything breaks frequently & is just poor quality. Size is nice, fully furnished is convenient, price is fair, and they just look nice in general.
Rockland West Manager02/13/2019
I'm genuinely disheartened to hear that you have had an unpleasant experience with our team. We pride ourselves in providing exceptional service to all of our residents and I am concerned to hear that we fell short in your eyes. I would love the opportunity to meet with you personally to discuss your concerns. Please email me directly at [email protected] to set up a time that works for you. Sincerely, Elena, Leasing Manager