Review History for sean7880817

Weston Point Apartments


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sean7880817

Resident ā€¢ 2011 - 2014

2/19/2014

I have mixed reviews for this place, I have had good and bad experiences while living here. Everyone has to realize most ppl will only review things when they are upset as I am now. So Tuesday Feb 11th my roommate submitted a maintenance request for our washing machine to be looked at/fixed and we just got it fixed last night Feb 18th. They didn't seem to show any remorse about that taking SO long. We have a 3 bedroom with 3 adults living here so it was a BIG deal to us. The icing on the cake was when I arrived home after they fixed it the maintenance person had left a huge mess with water all over the floor under the washer and dryer, and 3 of my towels they used w/o my permission soaked sitting on the dryer. I called and to have them send someone to clean it up and like ALWAYS the GM isn't here and the assistant manager isn't available. Next issue, We have been experiencing some LARGE electric bills over the past couple of months and we know that the windows are the reason, so I go down to the office to submit a request to have them looked at. 3 weeks later they send someone to check them out, BIG surprise the seals are broken on most of our living room windows and air is coming in like they are opened a little. I then call the office to find out when they will be replaced or what is next and they (They being a friendly leasing agent whom is forced to deal with this since Management is hardly ever available) informs us that she was told mid Feb. I then go down to the office Feb 10th and ask Ashley the Asst Manager what is going on with the windows and she has NO information. Its like chasing your tail to get things done around here from my experience with more than routine issues. I have a great voicemail from the leasing agent from Saturday that informs me that she has tried several times to reach management over our washer issue and she hasn't had a return call. That person also informs me that we only have 1 maintenance person on property and he is busy. I sure wish I could attach that to this review. However i'm afraid that is her management head it she may be disciplined and I don't think that would be appropriate since she was actually trying to help. On the bright side, I haven't had any bug issues since living here, the apartments aren't bad at all, and the community around here is very nice. We had a huge snow storm last week and the guys had the walk ways cleared in like a day of so...Look if you like the area and are looking for a place this isn't a horrible place to live. Just know that you may experience the same things I have went through. and BTW its Feb 19th and still no word on window replacement.

    Review 26 out of 83

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    Weston Point Apartments

    March 2024

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