Lenexa Crossing Apartments
#9,217 #10 #63

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Lenexa Crossing Apartments

12445 West 97th Terrace, Lenexa, KS 66215
(767 Reviews & Surveys)
$865 - $1,395/mo
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Floor Plans & Pricing

Studio

Studio (1 Bath)

Studio, 1 Bath | 559 sq. ft.

See Floor Plan Details

1 Bedroom

Van Noy (1 Bedroom / 1 Bath)

1 Bed, 1 Bath | 670 sq. ft.

$865 - $965

3 Available Units

See Floor Plan Details

Biltmore (1 Bedroom / 1 Bath)

1 Bed, 1 Bath | 660 sq. ft.

$955

1 Available Unit

See Floor Plan Details

Winchester (1 Bedroom / 1 Bath

1 Bed, 1 Bath | 745 sq. ft.

$1,000

1 Available Unit

See Floor Plan Details

2 Bedrooms

2x2b - Arlington

2 Beds, 2 Baths | 990 sq. ft.

$1,110

2 Available Units

See Floor Plan Details

2x2c - Glessner

2 Beds, 2 Baths | 1,009 sq. ft.

$1,130

1 Available Unit

See Floor Plan Details

Lovell (2 Bedroom / 1.5 Bath)

2 Beds, 1.5 Baths | 800 sq. ft.

$955 - $1,070

See Floor Plan Details

Eames (2 Bedroom / 2 Bath)

2 Beds, 2 Baths | 848 sq. ft.

$1,000 - $1,100

See Floor Plan Details

3 Bedrooms

3x2 - Monticello

3 Beds, 2 Baths | 1,327 sq. ft.

$1,295 - $1,395

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B-
B-

Renter Ratings

B+

Review Ratings

Noise

3.5

Grounds

3.3

Safety

3.3

Office Staff

3.3

Maintenance

3.3

Neighborhood

4.1

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

26

Manager’s Review Engagement

F

Percentage of reviews responded to

7.69%

Manager’s Review Reply Time

F

Average time to respond to reviews

181.58 days

View Community Timeline
View Community Timeline

Lenexa Crossing Apartments Reviews

(204)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1232889

Verified Resident 2017 - 2024

3/7/2024

very good ?? ???????????????????????????????????????????????????????????

    Updated Review

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    Resident 743208

    Verified Resident 2017 - 2024

    3/6/2024

    When I first moved here it was great, quiet, clean and the manager was so nice. Now its a totally different from 6 years ago they could a lot better. I'm not a fan of you all not taking section 8 vouchers anymore.

      Review Author Icon

      Resident 1217227

      Verified Resident 2023 - 2024

      1/14/2024

      Safe, clean apartments, lots of parking, close to the shops, The best schools nearby, good neighborhood Whenever I have a problem in my apartment they solve it quickly. They are always available for emergencies.

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        Resident 1213133

        Verified Resident 2023

        12/31/2023

        I think that this is a great place to live. The staff are very friendly and address issues quickly, especially Tatiana Comas who has been an amazing help for me. The property is close to many restraurants, shopping centers, and has great access to the… See More >
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          Resident 1211240

          Verified Resident 2022 - 2023

          12/23/2023

          The day I moved in they called and told me they needed me to move in hours later. Which I refused. Maintenance was still working in the apartment even after I agreed to move in days after my initial move in date. Everything was outdated,… See More >

            Updated Review

            Review Author Icon

            Resident 850374

            Verified Resident 2021 - 2023

            12/1/2023

            I had put in a work order for my apartment and like always, the maintenance team was here promptly and always figures out the problem. Staff is pleasant and professional. I am renewing my lease again for the 3rd year!!!

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              Resident 1203360

              Verified Resident 2022 - 2023

              11/29/2023

              i like it but we need more attention to the details especially the building little bite satisfied i was expected more, like the pool policy, i feel unsafe at a pool. the people kept doing many things unpropertied.

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                Resident 1190921

                Verified ProspectVisited 2023

                10/18/2023

                Muy amable Tatiana. Contesto todas mis dudas. Estamos en espera de que nos entreguen nuestro apt . Hablan espanol y esta ubicado en un lugar centrico. Espero podamos pasar mucho tiempo en este lugar!!

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                  Resident 1189928

                  Verified Resident 2022 - 2023

                  10/17/2023

                  Al principio me resolv?an todo muy r?pido pero los ?ltimos meses hay que rogar para que arreglen alg?n da?o del apto que no ha sido mi culpa, dure 2 meses llamando para mi reparaci?n y aparentemente seg?n la oficina ya hab?an venido y era mentira

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                    Resident 1172462

                    Verified Resident 2022 - 2023

                    8/21/2023

                    Previous mgmt was terrible with communication. Under Nathan, the staff seem a lot happier and eager to help out. Tatiana is always a great help! If she doesn't know, she will make sure to find out.

                      Review Author Icon

                      anonymous

                      Resident 2021 - 2023

                      8/21/2023

                      Don't Recommend

                      I like living here for the most part, I'd rate the place a 5/10 That being said it's got some ISSUES!!! It's a very run down apartment complex. Your AC will run all summer and it'll still be hot in your apartment. Feel like cooling… See More >

                        Updated Review

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                        Resident 849984

                        Verified Resident 2021 - 2023

                        8/11/2023

                        It's okay I work a lot so I don't know too much community I don't have any problems with that. I only going to my apartment for sleep then leave early morning so it's complicated tell a lot things of it

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                          anonymous

                          Resident 2022 - 2023

                          8/4/2023

                          No need for words. Don't ever live here

                          Mold an roach infested apartments. My kids signed a lease her for their first apartment. They all started getting sick including their dogs and then found mold around the air vents. The maintenance people just painted over it and called it a day. Now they… See More >
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                          anonymous

                          prospectiveVisited 2023

                          8/1/2023

                          Here’s your sign. Just say no to PRISM

                          If you needed a sign, here it is. Do NOT apply to be a tenant OR an employee at this company. Buyer beware. You been warned. If you have issues as a tenant, contact the BETTER BUSINESS BUREAU and get everything and I mean EVERYTHING… See More >
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                            Resident 1162966

                            Verified ProspectVisited 2023

                            7/24/2023

                            I thought the agent was really nice and made me want to live there and thought they were cute apartments for a decent price they are also in a good location and close to work I hope they have one available in october

                              Updated Review

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                              Resident 810035

                              Verified Resident 2017 - 2023

                              7/17/2023

                              Fast quick reliable service and a wonderful maintenance staff. This is a beautiful community With a lot of trees and flowers. The refurbished apartments are well maintained. I guess that's why I've called it home for so long!

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                                Resident 1155693

                                Verified Resident 2023

                                7/2/2023

                                Just moved in and already in love with our new place. It's cute, quiet and new white quartz counter tops are gorgeous. Tatiana was so helpful during the application process and making sure we were good to go for move in.

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                                  Resident 1153637

                                  Verified Resident 2022 - 2023

                                  6/25/2023

                                  I enjoy living here, but keep in mind, it's not a luxury complex. I pay a very reasonable price for the space I have and will be renewing my lease for another year for sure. That being said, here is everything I wish I knew… See More >
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                                    Resident 1146936

                                    Verified Resident 2020 - 2023

                                    6/4/2023

                                    It's a great community and peaceful! It's a great place to live very secure and management is easy to communicate with get a fast response when need something, maintenance is good and get the job done!

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                                      Resident 1146179

                                      Verified Resident 2022 - 2023

                                      6/1/2023

                                      Lenexa Crossing is a horrible residence. Poor management and ludicrous hidden fees make this apartment a waste of money and while the organization remains lazy and ignorant there will be no improvement.

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                                        Resident 1141155

                                        Verified Resident 2023

                                        5/15/2023

                                        Me ha ido muy bien son muy amables y eficientes al momento de alg?n problema el vecindario es s?per tranquilo, no se escucha ruidos y se vive en perfecta armon?a, totalmente recomendado para todos que deseen vivir ac?

                                          Review Author Icon

                                          Resident 1138152

                                          Verified Resident 2023

                                          5/7/2023

                                          I am military. I got orders to move to Kansas. I found the website of this complex and made all the arrangements to make a contract. Everything were ready to move in. When finally got to Kansas with my family and all my households, the… See More >
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                                            anonymous

                                            Resident 2021 - 2023

                                            5/5/2023

                                            DO NOT LIVE HERE!!

                                            DO NOT LIVE HERE!! Maintenance is a complete joke. During the summer our 660sqf apartment would reach around 85- 90 ° without the AC turning off at all. We would ask for them to check it out and they would say nothing was wrong. That… See More >
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                                              Resident 1135284

                                              Verified Resident 2022 - 2023

                                              4/27/2023

                                              Mediocre. Front office management was VERY late in having maintenance address my broken washing machine. Fresh renovation was nice, but cabinets are old and hot water heater was small. Gym was only open during business hours.

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                                                Resident 1128893

                                                Verified Resident 2022 - 2023

                                                4/6/2023

                                                Do not rent with them. Just don't. Since I have leased from them, they have been largely unresponsive, and failed to do any needed maintenance. When I arrived on my move in date, the apartment wasn't even ready. I then discovered I had a broken… See More >
                                                  Manager

                                                  4/7/2023

                                                  Lenexa Crossing Apartments
                                                  Thank you for sharing this feedback with us. We apologize and are sorry to hear of your experience with our community. Our goal is to provide exceptional customer service and experiences. We welcome the opportunity to connect with you further. Please email us at PRISMsolutions@prismres.com. Thank you again for your feedback.

                                                  Features & Amenities

                                                  Laundry
                                                  • Heat Smart Community
                                                  • Laundry On-Site
                                                  Parking
                                                  • Covered Parking
                                                  • Free Off Street Parking
                                                  Pets
                                                  • Dogs Allowed
                                                    Fee: $300 ~ 300. Rent: $30. Restrictions: We are a pet friendly community! Per pet, there is a $300 nonrefundable pet fee, and $30 monthly pet rent per pet. Please contact the office for breed and weight restrictions.. Pet Limit: 2
                                                    Less Info
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                                                  • Cats Allowed
                                                    Fee: $300 ~ 300. Rent: $30. Restrictions: We are a pet friendly community! Per pet, there is a $300 nonrefundable pet fee, and $30 monthly pet rent per pet. Please contact the office for breed and weight restrictions.. Pet Limit: 2
                                                    Less Info
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                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • Billiards and Game Room
                                                  • Business Center
                                                  • Central City Location
                                                  • Clubhouse
                                                  • Community Resident Portal
                                                  • Convenient Access
                                                  • Courtyard
                                                  • Fitness Center
                                                  • Highly Rated Lenexa Schools
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Online Resident Portal with Rent Payment
                                                  • Package Receiving Service
                                                  • Pergola and Picnic Area
                                                  • Pet-Friendly Community
                                                  • Planned Resident Events
                                                  • Pool
                                                  • Short Term Lease Available
                                                  • Well Maintained Grounds
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                                                  Leasing

                                                  Located in the heart of it all with a secluded feel, Lenexa Crossing Apartments offers the best of both worlds. Minutes away from major attractions in the city, convenience in your life takes center stage. I35 / I435 / 69Hwy will lead you to where ever you want to go from world class dining, multitudes of shopping, World Championship sports teams, Kansas City Power and Light entertainment district to Nelson Atkins Museum of Art everything you want is right here.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 08:30 AM - 05:30 PM
                                                  • Saturday: Closed
                                                  This community is managed by

                                                  Prism Real Estate Services

                                                  B-
                                                  B-
                                                  Communities
                                                  21

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: Can you hear your neighbors?

                                                  Frequently Asked

                                                  How is Lenexa Crossing Apartments Rated?
                                                  Based on 767 number of votes by renters, Lenexa Crossing Apartments is currently rated 3.6 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Lenexa Crossing Apartments?
                                                  Lenexa Crossing Apartments is rated 3.3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Lenexa Crossing Apartments is rated 3.3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                  What are noise levels like at Lenexa Crossing Apartments?
                                                  Lenexa Crossing Apartments is rated 3.5/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                  How safe is Lenexa Crossing Apartments?
                                                  Lenexa Crossing Apartments is rated 3.3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                  How satisfied are residents with the neighborhood?
                                                  Lenexa Crossing Apartments is rated 4.1/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  How satisfied are residents with the staff at Lenexa Crossing Apartments?
                                                  Lenexa Crossing Apartments is rated 3.3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 7.6923% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 181.58 days to their community reviews in the past year.
                                                  Who manages Lenexa Crossing Apartments?
                                                  Prism Real Estate Services
                                                  What is the pet policy at Lenexa Crossing Apartments?
                                                  Dogs Allowed
                                                  Fee: $300 ~ 300
                                                  Rent: $30
                                                  Restrictions: We are a pet friendly community! Per pet, there is a $300 nonrefundable pet fee, and $30 monthly pet rent per pet. Please contact the office for breed and weight restrictions.
                                                  Pet Limit: 2
                                                  Cats Allowed
                                                  Fee: $300 ~ 300
                                                  Rent: $30
                                                  Restrictions: We are a pet friendly community! Per pet, there is a $300 nonrefundable pet fee, and $30 monthly pet rent per pet. Please contact the office for breed and weight restrictions.
                                                  Pet Limit: 2
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1.5 Baths
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  Studio, 1 Bath

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                                                  Lenexa Crossing Apartments is a 559 - 1,327 sq. ft. apartment in Lenexa in zip code 66215. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $865 - $1,395. Nearby cities include Shawnee, Shawnee Mission, Overland Park, Merriam, and Olathe.

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