Ratings & Prices for London House, Lenexa, KS

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4
Safety	4
Office Staff	3
Maintenance	3
Neighborhood	4
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	2

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (79 Reviews)

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Savannah_K758 • Resident • 2018 - 2020

07/09/2020

We have been nothing but frustrated living at London House Apartments since March of 2018. The first issue that we ran into was that we were given the bait and switch regarding our apartment. The apartment we ended up with did not resemble the model one… See More

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Kristyn_D179 • Resident • 2020

03/10/2020

I'm not gonna day it's extremely quiet because someone lives above me,they are not noisy at all! They are great neighbors but I hear their dog run sometimes but we are more than okay with it. My apartment building we all work together to keep it… See More

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Verified Resident 610970 • vrp • 2018 - 2019

03/04/2019

I really love my apartment layout. I greatly appreciate the convenient location. I am very grateful for the wonderful maintenance staff who are always very professional and friendly and make repairs in a very timely manner.

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London House Manager

03/06/2019

Hello! We are so grateful to have you here at London House, and to hear how much you love your home here! Thank you for recognizing our hardworking Maintenance Team, too. Please let us know if there is anything more we can do for you. Have a wonderful day! - Team London House

Verified Resident 606702 • vrp • 2017 - 2019

02/21/2019

Management has no idea what is going on, the on site office staff changes so often you have no idea who they are. The apartment is dark no windows, no storage, no parking. No security, except for the local police when are arresting your neighbors.

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London House Manager

02/21/2019

Hello! We are so sorry to hear your experiences have been unsatisfactory. We would love the opportunity to speak with you so that we can review these together. Please reach out to us in the main office and ask for our property manager, Marie so that we work to resolve your concerns. Our best, Team London House

Resident • 2017 - 2019

01/19/2019

I have lived here for two years and over all it's been okay other than the fact that my roof as leaked the entire time we have been there with no resolution at all. Maintenance people have been great fixing the easy stuff but office staff… See More

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London House Manager

01/29/2019

Hello! Thank you for your feedback and we are grateful for your two years in our community! We will share this with our team and because we cannot verify you as a resident on this platform, we ask you to contact us offline in the main office. We want to address your concerns and help turn things around for you! Thank you, Management

Resident • 2018

12/21/2018

Good floor plan. I sometimes like the staff but they change a lot. My current neighbors are great but I've had some pretty terrible ones. Everyone fluctuates here neighbors and staff. Just some notes about my ratings: Noise is reflective as a whole. For four years… See More

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London House Manager

12/26/2018

Hi and thank you for your feedback. We are listening and we invite you to reach out to us here in the leasing office, so that we can make sure your window is repaired immediately and address any other concerns. We appreciate your years here with us and we want to make things right. Kind regards, Team London House

Resident • 2016 - 2018

09/18/2018

I certainly appreciate the extra effort the employees go through make London House great! Melanie, Joy, Robert and the maintenance crew make a great team. The volley ball pit, pool, tanning bed and gym are all great ways to have fun and save money at the… See More

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London House Manager

11/15/2018

Hello and thank you for your feedback on your experiences here at London House as well as your kind words for our team. We are so happy to hear how much you enjoy the amenities and resident events we host, too. We look forward to many more this holiday season. Thank you and please do not hesitate to contact us should you need anything! Our team is here to serve! - Kind regards, Team London House

Verified Resident 543520 • vrp • 2015 - 2018

09/15/2018

Fabulous experience. Clean, inexpensive and worth every penny. Was well worth any personal expense/time................,.:.................|~\||||||\\

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London House Manager

11/15/2018

Hello! Thank you for your feedback! We are so glad to hear how much you enjoy your new home here. Please let us know if there is anything more we can do for you, too! Kind regards, Team London House

Resident • 2017 - 2018

08/15/2018

I would recommend london House to family and friends. The resident events are always a great time. Melanie and Shena are super cool and helpful. The volley ball area , pool and gym are great. The apartments are in the Shawnee Mission School District close to… See More

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London House Manager

08/21/2018

Hello! Thank you for the recommendation of our community and your kind words for Melanie and Shena. We are so glad you are enjoying our resident events and amenities, too. Have a wonderful day! - Team London House

Kcapprovalrating • Prospective Resident • Visited 2018

05/03/2018

Wasted time and money. Slow processing do imagine a maintenance call if they can't get paperwork processed. The property itself is nice but they are having a hard time keeping management and team on track. They will response to a bad review before they process your… See More

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London House Manager

11/15/2018

Hello. We are sorry to hear you are not satisfied with the application process. Please contact our office directly, so that we can look into this further and help with your request. Kind regards, Management

Acrenshaw66062 • Resident • 2018

04/09/2018

Frankly speaking, I am terribly disappointed with London House for their delay on two serious plumbing issues. Two weeks wait time is unacceptable when water is backing up into your tub and sink. For the amount you charge in rent and the lack of covered utilities,… See More

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London House Manager

04/11/2018

Hello and thank you for sharing your concerns with us. We are so sorry this has happened. Our team including our property manager, Melanie, is following your repairs closely to ensure complete satisfaction and full working order. Our typical response time to any maintenance request should always be under 48 hrs, typically 24 hrs. We discovered some technical issues that caused a delay in us receiving online work orders. For this we apologize, and we have implemented procedures that will prevent this from happening in the future. Please contact us in the leasing office or stop by to discuss further or any additional concerns. We are here to help and want you to have the best possible service. Thank you! - Management, London House

Verified Resident 414297 • vrp • 2013 - 2017

11/04/2017

The office personel are unprofessional and the utilities (water, sewer, trash) are extremely high. Over 50% higher than they were when I moved in 4 years ago. Plus you pay a pest patrol fee and they only come if I call. My building has had issues… See More

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London House Manager

11/14/2017

Hi there, thank you for taking the time to review our community. First, we would definitely like to thank you for your tenure of four years, we appreciate it. Our team is working hard to make sure residents have a good experience, if you have specific concerns, we would like to address them. Regarding the utilities, we're happy to answer any questions regarding the costs. Management Team London House Apartments

Verified Resident 370250 • vrp • 2014 - 2017

07/15/2017

I had to do my own walk through, after I moved in so I found things after I had already lived there a while. It did not feel like home at first. Once the right staff was there, it started to feel more friendly in the… See More

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London House Manager

07/17/2017

Hello and thank you for recommending our community. We work hard to make sure our residents know how important they are to us. Please keep the feedback coming! We appreciate the compliment about our staff and service. Let us know if you need anything and Happy Monday! Management Team London House

Resident • 2015 - 2017

06/22/2017

London House is THE BEST & SAFEST property I ever lived in. There is no place like London House and I wouldn't trade for nothing. We have the best staff here. Whenever there is an issue each and every staff member is on top of it… See More

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London House Manager

07/11/2017

Hello there! We appreciate the endorsement, we are constantly trying to improve our service to our residents! This is your home! Please reach out if you need anything at all....we hope you carve some time out to enjoy our pool this Summer. We hope you're having a great week so far! Management Team London House Apartments

Verified Resident 356544 • vrp • 2015 - 2017

06/13/2017

I can't wait to move. I use to enjoy living here. But now I'm completely uncomfortable in my apartment. If u don't have any major issues then living here would be jus fine. But AC go out at night don't expect maintenance to fix it until… See More

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London House Manager

06/14/2017

Hi there, we are so sorry to hear this. We hope you'll give us a chance to meet with you before you give notice. Moving can be expensive, and we appreciate that you chose our community, we'd like to work with you to find out what it will take to make you stay! Please call our office when you can, so we can pull any maintenance work order requests and review them, re-open them or otherwise check the status. We hope you are having a great week! Management Team London House

Verified Resident 343168 • vrp • 2017

05/11/2017

I rented and sign a 1 year lease with out seeing the property other than the pictures online, trust me they're the same. I will be moving out at the end of the lease. If I were able to have seen the property beforehand I would… See More

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London House Manager

05/12/2017

Hi there, thank you for taking the time to review our community, please let us know the reason for your rating. We would like to address your specific concerns. Thank you, we look forward to hearing from you. Management Team London House Apartments

vladgarcia • Resident • 2016 - 2017

03/14/2017

Great place to live!

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London House Manager

03/15/2017

Thank you! Please let us know if you need anything. We're here for you! Management Team London House

susanrhielrussell • Resident • 2016

10/04/2016

I've only been here a week but I'm loving it! The staff is always friendly and helpful! Three stars for noise only because I can hear the child upstairs running laps :-) other than that it's very quiet. See More

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London House Manager

10/05/2016

Thanks Susan! We are glad to have you. Please keep the feedback coming...we want you to enjoy your home here. Management Team London House

denniswaldrop • Resident • 2015 - 2016

08/09/2016

This has been a great place to live! The staff are all very nice, and they work to make the complex a safe and fun place to live! Thank you! See More

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London House Manager

01/05/2016

Thanks for your review, Dennis, keep the feedback coming. We want to offer you the best resident experience that we can! We appreciate you and thank you for choosing London House to be your home. Management Team London House Apartments

greaterlights • Resident • 2015 - 2016

07/16/2016

Best apartment complex I've been apart of. Any issue is quickly and professionally taken care of, it's reasonably priced, and a beautiful place to live! Friendly staff and wonderful amenities make it a great place to live!

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London House Manager

07/18/2016

Thank you for sharing your experience! Please let us know if we can ever improve....we really want you to be happy and to enjoy your home here at London House. Take care, and we hope to see you at some of our upcoming resident events! Management Team London House Apartments

Sakeach • Resident • 2016

05/05/2016

Just moved in the complex is great and everybody is so nice.

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Aleedr • Resident • 2014 - 2016

05/05/2016

I really love my office group, they're enjoyable and fun to be around but helpful and knowledgeable about the assiting each resistance See More

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Resident • 2015 - 2016

04/26/2016

I've lived here almost a year and absolutely LOVE it!! The location is perfect in relation to the high way, restaurants, shopping, and family in the area. The staff are super friendly and really care about the well being of the residents. I would recommend this… See More

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Resident • 2016

04/05/2016

I recently moved into a three bedroom apartment here at London House with my family. When first driving onto the property, the first impression was the well-kept mature landscaping and how neat and tidy everything is. The clubhouse/office and the fitness center is large and very… See More

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London House Manager

04/06/2016

Hi there, thank you for your review! We are truly appreciative of your feedback. We're glad to know that you enjoy our clubhouse and fitness center. Please keep sharing your feedback with us, as we are always looking for ways to improve our service. Thank you. Management Team London House Apartments

Resident • 2015 - 2016

03/17/2016

London House consistently makes good events with a large group in attendance and good food.

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London House Manager

03/18/2016

Thank you for the feedback. We are so glad to know that you enjoy our resident events! If you have ideas for other fun events, please reach out to us. We get some of our best ideas from residents like you! Have a great weekend. Management Team London House Apartments

•

Updated Review

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Features & Amenities

Laundry

Washer/Dryer
Washer/Dryer Connections

Parking

Covered and Reserved Parking

General

24-Hour Fitness Center
Air Conditioner
Breakfast Bar
Ceiling Fans with Lights in All Bedrooms
Contemporary Lighting
DishWasher
Electric Kitchen Appliances
Energy Efficient Windows and Patio Doors
Frost Free Refrigerators
Garbage Disposal
Mountain Bike Check-out
Package Receiving Service
Pedestal Sinks in Bathrooms
Playground
Pool
Tanning Beds
Wood Burning Fireplace Available
Wood Floor Entry and Kitchen

Pets

Dogs Allowed
Deposit: $150
Pet Limit: 2
Cats Allowed
Deposit: $150
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$796
SQ. FT.
840
Available
Avail.
1 Units
Model
A1Q

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,013
Available
Avail.
N/A
Model
B1R

View Floor Plan

Price
Price
N/A
SQ. FT.
1,116
Available
Avail.
N/A
Model
B3

View Floor Plan

Price
Price
N/A
SQ. FT.
1,150
Available
Avail.
N/A
Model
B2

View Floor Plan

Price
Price
N/A
SQ. FT.
1,150
Available
Avail.
N/A
Model
B2Q

View Floor Plan

Price
Price
$944
SQ. FT.
1,150
Available
Avail.
1 Units
Model
B1Q

View Floor Plan

Price
Price
$1,040 - $1,492
SQ. FT.
1,150
Available
Avail.
2 Units
Model
B1

View Floor Plan

Price
Price
$1,119 - $1,590
SQ. FT.
1,150
Available
Avail.
1 Units
Model
B2R

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,288
Available
Avail.
N/A
Model
C2

View Floor Plan

Price
Price
N/A
SQ. FT.
1,310
Available
Avail.
N/A
Model
C1

View Floor Plan

Price
Price
$1,329 - $1,800
SQ. FT.
1,288
Available
Avail.
1 Units
Model
C2R

View Floor Plan

Price
Price
$1,350 - $1,800
SQ. FT.
1,310
Available
Avail.
1 Units
Model
C1R

View Floor Plan

3 Bedrooms, 3 Bathrooms

Price
Price
N/A
SQ. FT.
1,644
Available
Avail.
N/A
Model
C3

View Floor Plan

Price
Price
$1,542 - $1,999
SQ. FT.
1,644
Available
Avail.
1 Units
Model
C3R

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Welcome to London House! Our breathtaking community features gorgeous one-, two-, and three-bedroom apartments and townhomes. The interiors of our homes feature first-class amenities including gourmet kitchens with breakfast bar. Our landscaped grounds complement the natural beauty of Lenexa, KS with mature trees and walking paths. Lush grass is found throughout and is the ideal setting for picnics and dog walks. London House is conveniently located off I-35 allowing for quick access to dining and entertainment. Private patio Sparkling swimming pool 24-hour state-of-the-art fitness center On-site tanning bed Nearby walking and fishing park Please contact our office to learn more about our gorgeous community and to schedule a personalized tour.

Office Hours

Sunday: 01:00 PM - 05:00 PM
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at London House?
The community is rated 3.5/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at London House?
The community is rated 4/5 stars, signifying much satisfaction on average.

How safe is London House?
The community is rated 4/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3/5 stars, which is considered being moderately effective on average.

Who manages London House?
Nolan Real Estate Difference

What is the pet policy at London House?
Dogs Allowed
Deposit: $150
Pet Limit: 2
Cats Allowed
Deposit: $150
Pet Limit: 2

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths and 3 Beds, 3 Baths

What is the move-in special?
Online Leasing Promo Code: JAN21 - 3 bedrooms from $1,275 with free rent in January - $200.00 off