The Pointe at City Center Apartments
Resident • 0 Not Recommended
I cleaned my whole apartment from top to bottom and they still want to charge me for half of the cleaning. I when to talk to the office and they showed me pictures of crumbs and tiny spots that where not clean....it was ridiculous. Keep in mind I had to wait for them to get off their phone to help me. I understood that there were somethings that I knew I would have to pay for but I cleaned everything so that would not be one of them. The spots and crumbs were so small, it is just petty for them to of included in my charges. My complaining was a waste of time because the manager couldnt even do anything anyways she woukd have to get ahold of her regional manager. Not to mention the parking is horrible and I got my stereo stolen out of my car and I told the office so they could send out a letter to the rest of the residents so they could be aware, but they did nothing to warn others.
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