Verified Resident • 2018 - 2021
Amenities are regularly unavailable or don't work. (Broken door on tanning bed, room is not ever properly cleaned, tv in movie room not working for over a month, pool area closed off, fireplaces not working for part of multiple summers, etc). Insect infestation is disgusting and a major concern. Buildings are not checked daily for cleanliness, trash being left out, animal urine or feces in hallways and elevators, vandalism to walls in basement level hallway, etc.
Newer staff members are kind and pleasant. Maintenance is always courteous and friendly. Management has been reasonably accommodating and helpful regarding covid-related rent struggles.
Pros still outweigh the cons, but only barely.
Monitoring the cleanliness of buildings and bug problems would make an enormous difference in my satisfaction with the property.