Review History for Andrew_M669

Falls Apartments


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Andrew_M669

Resident 2020

2/23/2020

DO NOT MOVE INTO THE FALLS: I've lived here for almost a year and the water within the past 6 months, has been shut off at least an upwards of 35-40 times. The management doesn't ever send the emails the day prior, they always send the emails for the water being shut off 1-5 hours prior. The walls are wafer thin, I live on the second floor and have the Jerry Springer Show living above me. The hallways either smell like a nursing home or like a trap house. Whenever you have an issue with anything they try talking to you like you have a disability. OH and if you want to move out before your lease is up you'll be subject to a $650 move out fee, ON TOP OF the remaining amount of rent for your lease. My car has been broken into 3 times because the security company they have employed patrol 1 time a night. Mission PD has been great to work with. The picture I've attached is a circuit box that had been left open for 2 days with everyone's apartment number listed. All in all ---- this place I've almost lost my job because I've been late so many times due to the water being shut off. Would recommend getting an apartment in Swope Park or off Troost before I recommend anyone to this ---- hole.
    Manager

    2/24/2020

    Falls Apartments
    Hi, Andrew. We are very sorry to hear your complaints here and would like to speak with you offline so we can look into this further, as we were not made aware of any recent break-ins and the service request you've mentioned. We take these matters very seriously and would like the opportunity to resolve your concerns and address any questions you have on your account. Please know, we want you to enjoy your home here and look forward to providing you with better service. Please ask for Danielle. Thank you, Management

    Review 8 out of 262

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    Falls Apartments

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