Review History for anonymous

Hillsborough Apartments


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anonymous

prospectiveVisited 2012

6/18/2012

My boyfriend and I will be moving in together in the fall and are looking for a 2-BR 2 Bath apartment. I was really excited to check out Hillsborough because it is very close to where I am living now and I have had a couple of friends who have lived there and liked it. When I went in for a tour of a 2-BR, the lady just seemed very rushed and irritated when I asked questions. I specifically asked her what their pet restrictions are and if they take large dogs (I have a ~75 lb. dog). She said that they don't normally take dogs over 30 lbs., but that they will make an exception as long as you live in a lower level apartment so you're not living above someone else with your dog running around. I told her that I had a 75-lb. Great Dane/Black Lab mix, and she said that would be fine. I really liked the apartment, and when I asked to be put on a waiting list to move in in October (about 5 mos. out), she said that they don't have a waiting list and that I would just have to keep calling them at the beginning of each month to see if any apartments had opened up. I think this is a little inconvenient, but I do sort of understand. When I called them back a month later to see what the status was on an apartment, the lady I talked to told me that I had been misinformed and that they "probably" wouldn't be able to accept a 75-lb. dog, but that I could call back at the beginning of August (a month and a half from now) to see for sure. Like I'm going to wait around for another month and a half to call them only to find out that I possibly can't move in with my dog anyway!! I was just really disappointed that I was given the wrong information from the get-go and that I have been waiting around to call them for nothing. They have nice apartments, but they definitely need to work on their customer service and properly training all their employees!!!!

    Review 17 out of 62

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    Hillsborough Apartments

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