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isenhoursara • Resident 2010 - 2011 Recommended
Reviewed 06/07/2011
In my experience (English Gardens is our 7th rental property) Leasing agents are very interested in making you happy only until the lease is signed, once they have you locked in they could no longer care. That is definitely not the case here! Jennifer and Matt worked very hard to have a unit ready for us 2 weeks before they had previously projected to accommodate our needs. The owner is very nice and always polite. Maintenance issues are always taken care of in a timely manner. I have never felt like property managers understand the way you keeps tenants is to treat them respectfully and make sure they are comfortable through out the lease not just when applying. The English Gardens staff definitely understands. In fact the other day I found my self having a conversation with Jennifer (leasing agent)about my personal life (i have never even felt comfortable talking about the weather with other management companies)Lianne and Jennifer the office staff go out of there way to make sure that your needs are met and that you don't ever feel like your unimportant. This place is great, the only reason we are moving is because our family is growing. For a two bedroom unit this place is so spacious and it has character which you rarely find in rental properties, like the detailed wooden mantle above the fireplace, real tiles no linoleum, basement with washer and dryer and tons of storage space, the garage is really big for a one car we fit 2 chairs,table, 6 foot shelving unit and full size grill with room to spare when the car is in it!
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English Garden Townhomes

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