Review History for Myrrah082

Claremont Apartments


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Myrrah082

Resident ā€¢ 2016 - 2019

11/9/2019

[UPDATE] After leaving the previous review, management reached out to us and took multiple steps to fix our issue. Even though the smell isn't entirely gone, it is now confined to the wall itself and doesn't affect the surrounding area, we can now enjoy the living room again. We can still smell it directly on the wall though. As for the apartment complex itself, it's of very reasonable cost and spacious. We really love the underground garage and elevator. The place is well kept and is very quiet. Except for this issue with the bad smell from the wall we haven't had any issues with the apartment or maintenance in the 3 years we have lived here. The con is that this place is old and so are the appliances that come with it and have not been updated while we have been here. Would have given higher rating if the smell from the wall would have completely disappeared. [PREVIOUS] Their walls smell bad making the living area entirely smelly and maintenance's resolution is to pray for it to go away on it's own. Meanwhile we have now lived with the smell for 3 months. Took 2 weeks of calling and finally visiting the office to get someone to take a look at the issue. They still don't do anything about it. The front desk is unhelpful as they kept resolving our work order without anything being resolved. Now they just string us along. We are tired of calling and getting no response and will not be renewing. Stay away. Dont waste hundreds of dollars to live here there are better places.
    Manager

    7/31/2019

    Claremont Apartments
    We are sorry you feel this way as our goal is for our residents to enjoy coming home to their apartment every day. We will keep investigating the issue to work towards a resolution for you. A member of our management team will reach out to you soon!

    Review 20 out of 160

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    Claremont Apartments

    March 2024

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