What are noise levels like at Savoy?

The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Savoy?

The community is rated 2/5 stars, signifying slight satisfaction on average.

The community is rated 2/5 stars, which is considered being slightly safe on average.

How satisfied are residents with the neighborhood

The community is rated 3.7/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 2.7/5 stars, which is considered being moderately effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 7.33 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 1 Bed, 1.5 Baths and 1 Bed, 2 Baths and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths and 2 Beds, 2.5 Baths and 2 Beds, 3 Baths and 3 Beds, 3 Baths

Ratings & Prices for Savoy, Overland Park, KS

Renter Ratings

Noise	N/A
Grounds	2
Safety	2
Office Staff	1.7
Maintenance	2.7
Neighborhood	3.7
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	3

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	7.33 days

Ratings & Reviews (149 Reviews)

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Former Resident • 2018 - 2020

08/20/2020

TL;DR Luxury in name only. Scammy, poorly run, and poorly maintained apartment. Very disorganized. Dishonest. Won't help if any problems arise. Pros: maintenance staff seemed nice and friendly and was pretty quick Decent square footage for price Cons: everything else I have lived at a lot… See More

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Savoy Manager

09/01/2020

Hi Matthew, It is unfortunate that you did not have a good experience at Savoy. I do not recall the issues surrounding your move in process but I'm sure that was frustrating for you. My maintenance staff is typically more organized than what you are describing so I apologize for any reoccurring maintenance issues you may have experienced. I do wish you had contacted me sooner regarding your concerns as two years is a long time to be unhappy. We actually never changed our lines of communication so I am unsure of what you are referring to in regards to changing email addresses. What I can say, is that if you were having trouble getting a response to urgent issues, the best practice would definitely have been to pick up the phone and give us a call. I, personally, was not made aware of the issues with your neighbor until you had, apparently, already complained multiple times. Unfortunately, I am not always able to have my hands on every single resident issue considering the size of this community. We clearly took the proper initial steps of contacting your neighbors regarding your concerns and, if you believed that they damaged your vehicle in retaliation to your complaints, a police report would certainly have been in order. It was my understanding that the issue with your neighbor was not the sole reason for your decision to move, but a more significant reason, was that you had already found another home that was more suitable to your needs. Because of that, I did not prioritize the issues with your neighbors as I should have and I apologize. I am aware of the discrepancy with your deposit. The mistake that was made was human error on the part of my previous Assistant Manager and I understand that it was likely confusing on your end. My current Assistant Manager gave you all of the proper documentation in an attempt to explain the discrepancy. If you need any further explanation, I am happy to speak with you myself. I truly wish your experience at Savoy had been be

Asia_E • Resident • 2020

06/11/2020

I've lived here for about 3 weeks. I was so excited to move in, they were very responsive at first because new clientele. I choose to live in Overland Park because I grew up in this area and it's close to work. Due to COVID, I… See More

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Savoy Manager

06/15/2020

Hi Asia, I'm truly sorry for all the issues you have experienced. I am reaching out to you today to see what I can do for you. Thank you, Ashley Williams Business Manager

Resident • 2020

05/09/2020

My review on Google keeps being taken down. The walls are paper thin and all 1 bd rooms are on the lower level. I have what I believe to be neglected kids above me that is able to be loud excessively and management doesn't resolve the… See More

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Savoy Manager

05/15/2020

Hello, We don't remove reviews so I'm not sure why your Google review keeps being taken down. I did get an alert yesterday that there was an issue with Google reviews that they were working on correcting. I'm sorry that you are unsatisfied with your experience at Savoy. We do everything in our power to ensure that everyone in our community is comfortable and happy. We definitely enforce our lease terms to the best of our ability but unfortunately, some situations are very difficult to resolve and we have no control over how the buildings were constructed. Please contact the office if you would like to discuss anything further. Thank you, Ashley Williams Business Manager

Chanelle_E • Resident • 2019

12/01/2019

If you are a single person and wish to have a right to peace and quiet forget it. All single units are all on the lower level under multi bedroom apartment which means families stomping above you constantly. Even if you go to management The families… See More

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Savoy Manager

12/05/2019

Hi Chanelle, we have had multiple conversations with you regarding the noise issue. We have also called your neighbor multiple times and have sent multiple noise complaint notifications to them. It is not that there is nothing we can do; we are doing everything in our power to try to help resolve this issue. As we've discussed several times, due to the nature of the noise, there is only so much that can be done. That being said, we want everyone to be happy and comfortable at Savoy. For that reason, we have continued to contact your neighbors to try to help. The advice to meet with your neighbors with a member of management present was simply a suggestion in hopes that they would better understand your perspective of the noise. Regarding your other concerns, fire place tools are just like any other items that our residents have to provide for themselves and we are not required to provide fire extinguishers. I will drive through your area tonight to assess the lighting and see if anything needs to be added. I am glad to hear that you have been happy with maintenance because that is a very important part of being comfortable in your home. Thank you, Ashley Williams - Business Manager

dscott68$kansas • Former Resident • 2017 - 2019

09/25/2019

I lived here for two years and had a mostly great experience. I would recommend this place to others. The new streets are great and a much needed improvement. The staff was good to work with and Sagan did a great job in maintenance taking care… See More

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Savoy Manager

09/27/2019

Thank you so much for the great review! I will pass your kudos along to Sagan. It is great to hear that you had such a good experience with us! Ashley Williams - Business Manager

Verified Resident 584697 • vrp • 2018 - 2019

07/16/2019

It is a very quiet and comfortable place to live in. Always felt safe around that area. The roads are always a little broken but then they recently fixed that too. The maintenance team is excellent they always respond quickly and fix everything on time.

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Savoy Manager

02/01/2019

It is great to hear that your experience at Savoy has been primarily good! If you are ever in need of our courtesy pest control just call the office and we will get you on the list. I realize that the weekday hours can be inconvenient at times but we are open 7 days a week so hopefully we can help you on the weekends if you are unable to make it in during business hours on the weekdays. Thank you for the great review! Ashley Williams - Business Manager

Verified Resident 665319 • vrp • 2007 - 2019

07/15/2019

Before I move here , didn't have much experience living in an apartment ,but I really enjoying living here, and I like everyone from the office and maintenance, and if I had any issue , they address it quickly in a professional manners

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Savoy Manager

07/16/2019

Thank you so much for the great review! Ashley Williams - Business Manager

Verified Resident 664933 • vrp • 2017 - 2019

07/15/2019

Savoy apartments are modern and clean and in a wonderful neighborhood with good access to the highway and everything you need. The gym and pool are wonderful. The roads have just been updated and are a great improvement.

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Savoy Manager

07/16/2019

Thank you so much for the great review! I'm glad to hear you are happy with our road improvements! Ashley Williams - Business Manager

Verified Resident 581995 • vrp • 2011 - 2019

07/15/2019

Its a great place to live I'm very happy with the way it looks and the service from the staff the maintenance department is very help full and efective I live here 9 years I believe I will stay longer.

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Savoy Manager

02/01/2019

Thank you for the great review! Ashley Williams - Business Manager

Verified Resident 664677 • vrp • 2019

07/14/2019

Thin walls pinpoint the reason rent is cheaper than average for area. Nice place but, should not advertise as luxury. Appliances are very low quality and in my experience faulty. Maintenance team does great work though. Last thing, if you live near a dumpster, get used… See More

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Savoy Manager

07/16/2019

I'm sorry you haven't had a great experience with us although I do appreciate you mentioning our amazing maintenance team. I will talk with maintenance to ensure the dumpster lids are getting opened as regularly as possible in an attempt to make that part of your stay a little better. If you do not experience improvement, please don't hesitate to notify us. Also, please let me know if there is anything else I can do to make your stay at Savoy more pleasant! Thank you, Ashley Williams - Business Manager

Verified Resident 664525 • vrp • 2017 - 2019

07/14/2019

Location is great and At first seemed nice but so many things need updated because the apartment and appliances are out of date, popcorn ceilings are especially out of date. The gym is out of date. The don't keep up on the pool and there is… See More

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Savoy Manager

07/16/2019

I'm sorry you have not had a great experience with us. I have, and will continue to address any pool issues. You are welcome to call the office and ask to speak with the manager regarding your electric bills. If there is something wrong I would definitely like the opportunity to fix it. Thank you, Ashley Williams - Business Manager

Verified Resident 581712 • vrp • 2018 - 2019

07/13/2019

We have been here 15 months and have LOVED the experience. The staff are fabulous, the grounds are kept very clean and neat, themaintenance guys are fast, kind and very good, and we love our neighbors.

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Savoy Manager

02/01/2019

It is so great to hear that you have had such a positive experience at Savoy! We hope that we can continue to provide you with great service. Thanks for taking time to review us! Ashley Williams - Business Manager

Verified Resident 664349 • vrp • 2019

07/13/2019

I have enjoyed my experience, hope they will updating the kitchen soon. The grounds a very pretty. The staff is always friendly and helpful. Great location for sores and restaurants. Close to my place of business. Good schools

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Savoy Manager

07/16/2019

Thank you for the great review! Let us know if there is anything specific you mean by updating the kitchen, we are always open to suggestions. Ashley Williams - Business Manager

Verified Resident 584719 • vrp • 2015 - 2019

07/13/2019

The community is peacefully; the staff is always pleasant and helpful they address any issues in a timely matter, usually resolved in 24 hours. I feel secure even though it is an open community. Just recently they redid the parking lot, I love it!

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Savoy Manager

02/01/2019

This is such a great review! Thank you so much for taking time out of your day to let us know that you're happy! Ashley Williams - Business Manager

Verified Resident 664127 • vrp • 2018 - 2019

07/12/2019

I have lived here since oct of 2018. My last rental experience was for 8 years, and I can say that the management here is awesome, and maintenance is quick to resolve any issues! Where I lived before, you would put in a request for something… See More

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Savoy Manager

07/16/2019

This is such a great review! I'm so glad you are happy at Savoy and hope you stay with us for as many years (or more) as you stayed at your last home. Don't hesitate to let us know if there is anything we can do to try to help with the noise. Thank you for taking the time to give us this awesome review! Ashley Williams - Business Manager

Verified Resident 664117 • vrp • 2017 - 2019

07/12/2019

High end community with nice amenities. Roads have been up dated making the place look bran new. Located close to everything! You got food,bars,clothing stores, etc. come check it out! It's a one of a kind place.

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Savoy Manager

07/16/2019

I'm glad to hear that you are pleased with the road work! Thank you so much for the great review! Ashley Williams - Business Manager

Verified Resident 663954 • vrp • 2017 - 2019

07/12/2019

A wonderful well managed living community with a full assortment of nice amenities. Where the outstanding customer service is professional, courteous and responsive to maintaining strong customer's satisfaction.

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Savoy Manager

07/16/2019

Thank you so much for the great review! Ashley Williams - Business Manager

Verified Resident 663039 • vrp • 2016 - 2019

07/10/2019

We enjoy the 2 car garages and the roomy apartments. They are usually very quick to fix repairs or respond to questions. It is a relatively quiet apartment complex. It is near many stores with many walking and biking trails.

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Savoy Manager

07/11/2019

Thank you for the great review! Ashley Williams - Business Manager

Verified Resident 581815 • vrp • 2018 - 2019

07/10/2019

Living at Savoy's apartments has been a great experience. The administration personnel are always available to fulfill your needs with a smile and great attitude. We are glad to see how they care about the complex maintenance specially the work done to the streets. We are… See More

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Savoy Manager

07/11/2019

We are happy to hear that you have enjoyed your time at Savoy thus far and that our office staff has been helpful to you. Thank you for the great review! Ashley Williams - Business Manager

Verified Resident 662807 • vrp • 2014 - 2019

07/09/2019

It has been a mostly positive experience to date. The friendliness of the staff in the office is highly dependent on the individual you speak to. Maintenance requests have always been addressed promptly. The pool area is not kept clean - trash is not removed and… See More

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Savoy Manager

07/11/2019

I'm glad to hear that your experience has been positive for the most part. I have addressed your concern regarding the cleanliness of the pool amenity with my maintenance staff so I do hope that improves for you. Please don't hesitate to let us know if this continues to be an issue. Thank you for the review! Ashley Williams - Business Manager

Verified Resident 662653 • vrp • 2018 - 2019

07/09/2019

This is a great rental community. It's quiet and has nice amenities. However, the yearly rental increase is too much and can easily price you out of the apartments in a few years. I would like to stay here but it depends on how much my… See More

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Savoy Manager

07/11/2019

If you ever have concerns regarding your renewal pricing, please contact the office and let us know how we can help. Thank you for the review! Ashley Williams - Business Manager

Verified Resident 662628 • vrp • 2018 - 2019

07/09/2019

It is a great complex. The apartment appearances are outstanding. The actual construction of the apartments is a little subpar with one of the rooms having about zero insulation. We have had problems with spiders in the summer, but other than that no problems. If you… See More

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Savoy Manager

07/11/2019

I apologize if your maintenance requests have not been completed in a timely manner. If you would like to address that further, please let us know. We can also put you on pest control any time you need it! Just give us a call and we'll add you to the list. Thank you for the great review! Ashley Williams - Business Manager

Verified Resident 662576 • vrp • 2012 - 2019

07/09/2019

Convinent to all businesses and access freeways love the sauna in the fitness center the new road access being replaced had made it much better to drive less wear on vehicles quiet safe neighborhood, good

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Savoy Manager

07/11/2019

Thank you for the great review! Ashley Williams - Business Manager

Verified Resident 662568 • vrp • 2016 - 2019

07/09/2019

My stay here has been wonderful - no complaints. The maintenance crew has been top notch - takes care of issues right away. The best part are the front staff - attentive, friendly, and happy. I would recommend this place. See More

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Savoy Manager

07/11/2019

Thank you so much for the great review! Ashley Williams - Business Manager

Verified Resident 587415 • vrp • 2018 - 2019

07/08/2019

I love living here! Wonderful quiet and very dog friendly community. It feels more like a home than an apartment. We have an amazing maintenance team!! They resolve the issue the same day or the following day. People are very friendly and it's a safe environment.… See More

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Savoy Manager

07/11/2019

This is such a great review! Thank you so much for taking time out of your day to let us know that you're happy! Ashley Williams - Business Manager

•

Updated Review

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Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,068
SQ. FT.
N/A
Available
Avail.
N/A
Model
1 Bedroom

Contact Property

1 Bedrooms, 1.5 Bathrooms

Price
Price
$1,191
SQ. FT.
N/A
Available
Avail.
N/A
Model
1 Bedroom

Contact Property

1 Bedrooms, 2 Bathrooms

Price
Price
$1,314
SQ. FT.
N/A
Available
Avail.
N/A
Model
1 Bedroom

Contact Property

2 Bedrooms, 1.5 Bathrooms

Price
Price
$1,286
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

Contact Property

2 Bedrooms, 2 Bathrooms

Price
Price
$1,561
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

Contact Property

2 Bedrooms, 2.5 Bathrooms

Price
Price
$1,581
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

Contact Property

2 Bedrooms, 3 Bathrooms

Price
Price
$1,739
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

Contact Property

3 Bedrooms, 3 Bathrooms

Price
Price
$2,307
SQ. FT.
N/A
Available
Avail.
N/A
Model
3 Bedrooms

Contact Property

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

Experience a superior level of service, posh interior appointments, and extraordinary amenities at Savoy Apartments, located in beautiful Overland Park, Kansas. We are perfectly situated near US-69 and Interstates 35, 49, and 435 allowing for easy access around town. In addition to beautiful surroundings, our location places you minutes from local schools, restaurants, shopping, entertainment, and outdoor recreation nearby. Come and see why our community should be your next new home.

Savoy

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsC-

Review CountC+

Manager's Review EngagementA+

Manager's Review Reply TimeA-

Ratings & Reviews (149 Reviews)

Noise

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Grounds

Office Staff

Savoy Manager

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Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time