9251 West 121st Place, Overland Park, KS 66213
Signature Place Apartments
Resident • 2017 Not Recommended
I have had the worst experience with this apartment complex. First of all, I moved in a little over 3 weeks ago and my apartment was not move in ready. I didn't complain I just put in a bunch of tickets to have everything fixed. They make you sign the lease and pay before even doing a walk through. It took a week and me calling and going up to the front office for anything to happen. The maintenance guy was very nice and was as upset as me. He said I should've never been moved into this apartment in the first place. So he "fixes" the washer machine and tries to fix the refrigerator and freezer. That doesn't work as my freezer still wasn't freezing anything. He also said that they were going to order a new microwave seeing that mine is broken and busted. I went back up to the front office to complain about this stuff being wrong. They had the maintenance guy get me a "new" refrigerator but the lady NEVER once apologized. Anyway, maintenance guy brings me a refrigerator. The freezer works but it was dirty and the doors jam so I have to push hard to close them and sometimes the refrigerator door opens back up again. It's been 2 weeks since this and I get a survey. I put all of this into it and all the response I get is sorry. The apartment was going through a staff turnover when I was moving in and my apartment wasn't ready. And I STILL don't have my new microwave! And nobody seems to care so I'm going to Lincoln Property now to file a complaint.
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