John Rogers • Resident • 2016 - 2017 Not Recommended
Please, DO NOT live at The Residences at Prairie Fire. As a tip if you plan on living here/ already live here DO NOT pay rent online. They charge you a $20 processing fee (even for online check) each time. Management stated this fee would go away once my online profile was set up but never did. I was never refunded for this. In my move in the stench was unbearable. Maintenance was quick to use deodorizers and scented blocks. The problem was the scented blocks smelled worse than the prior stench causing me to sleep elsewhere for nights. I was never compensated for this time. The noise is awful at times when you think sleep is necessary. Being in close proximity to a parking garage offers amazing sounds of cars revving their engines. After the car engines stop loud garbage trucks enter the grounds. Finally, when you're in bed thinking it is time shut your eyes grounds crews fire up leaf blowers at the crack of dawn to insure you don't miss your alarm clock. This routine is normal week in and week out. If you value sleep this is not the place for you. On the contrary, creating noise such as having your TV on or listening to music from your phone is prohibited. I've had the cops at my door for watching a movie on a Friday night (10pm) telling me to turn it down. When I asked management if this is normal they said: "We've never heard of the cops being called for watching a movie." This might be a ploy to make "residences" to use the nearby movie theater. These are the worst built apartments in the area. The "luxury" walls give no privacy or insulation. My bed was near the window in my room and during the winter there was draft that would blow in. A better solution for a window: a hole in the wall with a clear plastic tarp covering it. Living on the second floor provided water through the vents during rain storms. The build of these dwellings should be questioned. Management started off kind, helpful, and inviting. New owners took over and management took a turn for the worst. They became rude, unpleasant, and incompetent. The new owners should review the staff and understand that people will need to be let go. The Residences at Prairie Fire is a far from cry the "luxury apartments" they claim. They are overpriced, noisy, and the structural integrity of the building should be subjected to a review. The polices for towing and parking need to change. The best case is to give everyone in the complex a notice to vacate and a refund in order to bulldoze it down to make way for more shops and parking. The one star goes out to the maintenance team because they're the only ones that deserve credit. They were quick to fix any problems during my 13 months in the abyss.
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