What are noise levels like at The Village At Lions Gate?

The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Village At Lions Gate?

The community is rated 4/5 stars, signifying much satisfaction on average.

How safe is The Village At Lions Gate?

The community is rated 4/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood

The community is rated 4/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 0 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

Ratings & Prices for The Village At Lions Gate, Overland Park, KS

Renter Ratings

Noise	N/A
Grounds	4
Safety	4
Office Staff	5
Maintenance	5
Neighborhood	4
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	0 days

Ratings & Reviews (273 Reviews)

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Resident • 2020

10/27/2020

I have lived here over 2 years. I love it here. The maintenance team is awesome and has only gotten better since. There's been a couple of arrests here but nothing violent or scary. The grounds are clean. There's lot's of kids everywhere but they play… See More

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The Village At Lions Gate Manager

10/27/2020

Thank you for taking the time to give us a great review. Our maintenance team is pretty amazing, you are right about that! We are pleased to hear that our service and maintenance requests are meeting your expectations. We are also so happy that you continue to call The Village at Lionsgate home, we hope you continue to do so for many more years to come. Please let us know if we can ever do more to improve your experience.

Verified Resident 696835 • vrp • 2018 - 2019

09/18/2019

My husband and I were moving back to the Kansas City area, so he traveled to KC to tour some apartments. When touring Village at Lionsgate he was shown a completely different apartment than we received, although we were told ours would be just like it.… See More

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The Village At Lions Gate Manager

10/11/2019

Thank you for your feedback. Our team is disappointed to learn that you have not been impressed with our community. We are truly sorry for any issues that you've experienced. Our team can assure you that it is our goal to provide our residents with a comfortable place to call their home and we are sorry that we let you down. While we are disappointed in ourselves, we appreciate this valuable insight into the resident experience so we may improve our service. Please feel free to reach out to elaborate on your thoughts because we do care about your well-being. Sincerely, Shelley Hall-Lloyd Property Manager

Verified Resident 696553 • vrp • 2019

09/17/2019

When we moved in we were told that everything was new. Not really sure that is true. The dryer was not new! There was paint on the floor and the painter did not tape different areas so there were globs on the wrong walls.

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The Village At Lions Gate Manager

10/11/2019

Thank you for taking the time to leave a review, though I'm sorry to hear your experience may have been not up to yours or our expectations. If there are any areas that still need attention please contact us as soon as possible so we can address it immediately. The satisfaction of our residents is one of our highest priorities, and we will do our best to keep you satisfied.

Verified Resident 696120 • vrp • 2017 - 2019

09/16/2019

Stay was good but the management is very mean. Even When I am leaving the country, they did not consider waving off my 2 months termination fee. else community is good and pleasunt, near to school, and good lake view from apartment See More

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The Village At Lions Gate Manager

09/17/2019

Thank you for taking the time to review our community. I understand it can be frustrating to pay fees to get out of a lease. We ask for the termination fee since we don't require a long notice to vacate period as when you're leaving at the end of the lease. We hope you had a pleasant experience here and we strive to provide exceptional customer service. We do apologize if you feel you did not receive this and we are happy to talk with you if you would like to reach out to our office.

Verified Resident 695989 • vrp • 2013 - 2019

09/16/2019

Love the location! Nice place and friendly people... would recommend this place to anybody!!! The minimum 200 characters is a little much expected... I like this place... scenery is beautiful with the lake. Good place See More

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The Village At Lions Gate Manager

09/17/2019

Thank you so much for the amazing review! We are very excited that you have had a great experience with us and our community. Remember if you recommend someone and they move in, you will receive $250 off your rent.

Verified Resident 640077 • vrp • 2016 - 2019

09/16/2019

The community is like a true home, the size of each floor plan, attached garage is one of my favorites, having a garage is key for most people, the maintenance crew is great about the upkeep with all of the grounds!

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The Village At Lions Gate Manager

05/20/2019

Thank you for your kind words and this wonderful review! We are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Verified Resident 695832 • vrp • 2017 - 2019

09/16/2019

The community is nice along with the surrounding neighborhoods and schools. Maintenance orders get taken care of promptly and efficiently. A major downside to this community is the lack of parking and a lack of management when enforcing their own parking permit rules. They prolong the… See More

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The Village At Lions Gate Manager

09/17/2019

We are thrilled to know you have never had a delay in repairs. Our sincerest apologies that we may have fallen short on an issue that is important to you. We are working diligently to get this resolved in a timely manner. Please feel free to reach out to the office.

Verified Resident 639247 • vrp • 2017 - 2019

09/16/2019

Nice apartments, great schools and a wonderful area. Maintenance has always been attentive and quality. But if you get an apartment without a garage be prepared to struggle to find parking. Supposed to be required to have a parking pass to park in front of buildings,… See More

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The Village At Lions Gate Manager

05/20/2019

Thank you for your review! We are pleased that your experience with us has been positive. The code to the trash is always the same and if you have any questions or concerns please contact the office and we are happy to help. Thank you again for taking the time to give your feedback, we greatly appreciate it.

Verified Resident 695831 • vrp • 2015 - 2019

09/16/2019

One of the best communities I've ever lived in. Jordan, Nicole, Anthony, and Kelly made living there a fantastic experience. The complex was well maintained, the neighbors were great, and the staff were great to just sit and talk to. I'll miss living there a lot.… See More

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The Village At Lions Gate Manager

09/17/2019

Wow, thank you so much for your positive feedback. This makes our whole staff feel wonderful and lets us know our hard work doesn't go unnoticed. We are grateful to hear you have had such a great experience with us.

Verified Resident 632939 • vrp • 2016 - 2019

09/16/2019

Great location. Close to schools, shopping, and interstate. Common areas are dirty like pool, lake, garbage area and gym. Upkeep like lawn has gone down over several months. Dock lights and common area lights are never on.....safety concern See More

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The Village At Lions Gate Manager

05/04/2019

Thank you for taking the time to write a review about our community. Thank you for your suggestions and we will try to accommodate your requests. Please feel free to contact me if you would like to discuss any other issues. I can be reached at [email protected] or 913-814-7368. Sincerely, Shelley Hall-Lloyd Property Manager

Verified Resident 695510 • vrp • 2018 - 2019

09/16/2019

Great everyone is friendly and helpful. The Front staff are AWESOME and always helpful. They solve problems quickly and with a smile. This is a wonderful living community and so far we have had a nice experience.

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The Village At Lions Gate Manager

09/17/2019

We are happy you have had a great experience here so far. We pride ourselves in great customer service and extremely grateful you took the time to detail your resident experience.

Verified Resident 694593 • vrp • 2013 - 2019

09/13/2019

Good staff, poor engineering in the initial build. Overall not a bad complex to live in, but should have been thought out better in the initial build. Parking is very limited, water main shutoff might be in another apartment for yours. See More

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The Village At Lions Gate Manager

09/18/2019

Thank you for taking the time to leave us a review. We love to hear the feedback from our residents. Please stop by to talk about transfer options. We have great apartment homes with attached garages which would help with your parking issues.

Verified Resident 694263 • vrp • 2019

09/12/2019

Don't do it. Lipstick on a pig. Things are almost 20 years old, sloppy updates by cheap labor that a home DIYer could do better. The appliances could be better, everything is electric so your bill is ridiculous

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The Village At Lions Gate Manager

09/18/2019

Thank you for taking the time to submit this review. I'm sorry we didn't meet your standards of excellence. Please stop by the office anytime to discuss how we can do better for future residents.

Verified Resident 377975 • vrp • 2018 - 2019

09/11/2019

It's been a great experience. The staff is friendly and welcoming. Any issues I have are resolved immediately. The grounds are well kept. The only issue I have is resident's trash, they throw it by the compactor instead of placing it in the designated area.

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The Village At Lions Gate Manager

09/18/2019

Thank you so much, we love to hear you've enjoyed your stay with us. I will be happy to share this with our maintenance team, to let them know to keep up the good work. We are working diligently to address any resident concerns. Again, thank you for your review.

Verified Resident 463475 • vrp • 2019

09/11/2019

over priced - old - not a good value -----------------------------------------------------------

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The Village At Lions Gate Manager

09/18/2019

We appreciate you taking the time to leave us feedback. We offer a full design center focused on upgrading your apartment home. Please stop by anytime to discuss your options.

Verified Resident 693030 • vrp • 2019

09/10/2019

The Tera Apartment has great location, close to everything. It is not brand new, but maintained really well. The leasing office people are very nice and helpful, making our very stressful experience went through smoothly. See More

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The Village At Lions Gate Manager

10/11/2019

Thank you for the nice review; however, I think you may have the wrong apartment community. We are The Village at Lionsgate apartment community.

Verified Resident 692962 • vrp • 2015 - 2019

09/10/2019

Love my apartment, maintenance is good, but not the best, trash pick up service is the only thing that probably does not work quite well. Overall is a quite, clean, nice apartment complex. The area is wonderful, close to the highway and there are many supermarkets… See More

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The Village At Lions Gate Manager

09/18/2019

We are extremely grateful you took the time to detail your resident experience. Glad to hear you love your apartment home and all the conveniences with the location.

Verified Resident 632943 • vrp • 2017 - 2019

09/09/2019

I have loved being here. Clean apartments inside and out, friendly staff, accommodating and quick response time for maintenance requests. I love the valet trash feature, as well as being able to pay rent online. Additionally, having an online community portal is really nice

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The Village At Lions Gate Manager

05/04/2019

Thank you for your amazing review. We love that you're enjoying the local restaurants and shops near the complex. We are very happy to hear that you enjoy your apartment and the beautiful landscaping around the complex. Again, thank you for the wonderful review.

Verified Resident 692756 • vrp • 2019

09/09/2019

All was good except for me not receiving the floor plan that I asked for. I specifically asked for the two bedroom with a fireplace instead of the little hole in the wall because I had a 70 inch television and was told that the apartment… See More

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The Village At Lions Gate Manager

09/18/2019

I appreciate your honesty in sharing what has been your experience at our community. I apologize your apartment has the built-in entertainment center vs. the fireplace you requested. If you are interested in transferring, we can find you an apartment home with a fireplace. Please contact the office if you are interested in the transfer. My email address is [email protected] I will be more than happy to help you find the perfect apartment home. Sincerely, Shelley Hall-Lloyd Property Manager

Verified Resident • Resident • 2019

09/09/2019

I like this community because staffs are nice, they respond my service request quickly. I love the lake and amenities.My son goes to lakewood school is great and very close from here. awesome! See More

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The Village At Lions Gate Manager

09/18/2019

Thank you for the 5 star review! I will share your experience with the entire staff. We strive to provide excellent customer service and an enjoyable living experience to all of our residents. Glad to hear you are enjoying the beautiful lake and Lakewood school.

Verified Resident 632946 • vrp • 2017 - 2019

09/09/2019

Great community. Awesome staff and amenities. I couldn't imagine a better value. Apartment is perfect with attached garage, Maintenance is always fast and does a great job. I love the pool and the package service. Office staff are so nice: always helpful and remember me by… See More

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The Village At Lions Gate Manager

05/04/2019

Thank you for a great review, we are happy to hear the staff is taking care of all your needs and the amenities are perfect for you. We hope you enjoy the rest of your time at Village at Lionsgate. Again, thank you for your review.

Verified Resident 691269 • vrp • 2019

09/06/2019

Apartment is nice. People are nice. Parking for our building is not monitored for illegal parkers. People that have garages to park in are constantly parking in our spaces and forcing us to park far away, or at worst, in the handicap parking space. If I… See More

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The Village At Lions Gate Manager

09/18/2019

Thank you for taking the time to write a review about our community. Glad to hear you are happy with your apartment home. I agree parking can be tight especially with the buildings without garages. We try our best to enforce our parking rules and tow vehichle who violate the rules. Please feel free to contact our office any time you have trouble with parking.

Verified Resident 633208 • vrp • 2017 - 2019

09/05/2019

Great place to live. Beautiful trees, lake, and the landscaping is kept up very nice! Lots of really nice people. The apartments are very comfortable. I have a lake view and walk the lake path often. Management is awesome. Maintenance as well!! See More

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The Village At Lions Gate Manager

05/04/2019

Thank you so much for taking the time to leave such a great review of our community! We are also pleased that your experience has been positive We strive to make sure our community stays beautiful and clean and we also love that we are in such a great location. Thank you again for the positive feedback.

Verified Resident 690449 • vrp • 2014 - 2019

09/05/2019

we like living here except for the dogs that run free and do their business everywhere that sometimes does not get picked up. and the goose poop on the walking path that gets so bad we can,t use it. the apartment is showing its age and… See More

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The Village At Lions Gate Manager

09/09/2019

We're happy to hear from you, we have a strict on-leash policy for all dogs. We are currently reaching out to companies to find the best solution for the geese issue. Please stop by anytime to talk about upgrading your apartment.

Verified Resident 690310 • vrp • 2017 - 2019

09/05/2019

My over all stay has been good. Everyone is friendly. Just one concern is with maintenance requests are very slow. Over all I would recommend staying here. The property is beautiful. Neighbors are friendly. Close to everything you need. See More

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The Village At Lions Gate Manager

09/09/2019

We are very happy to hear that your enjoying everything. I apologize maintenance has been slow. Please stop by the office anytime to address any concerns you may have. Thank you for choosing The Village at Lionsgate.

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Updated Review