managementvoice • Resident • 2010 Recommended
We have reviewed all of the recent comments and responses to them. We appreciate the nice things that have been said and apologize to those who feel they've been treated unfairly. We realize that no matter how hard we try, mistakes may be made, or things might not go as smoothly as planned. Overall, however, we feel that we take great care of our residents and try to relate to each of them individually. There are clearly some disgruntled residents that have been set off for one reason or another. We are sure that most readers will realize that no one is perfect and that the negative comments are usually posted out of recent anger. The management team did provide residents with the knowledge of this site. We know that we're not perfect and do not claim to be. We do however feel that we have maintained a good rapport and have established a good tenant, landlord relationship with most. We feel comfortable in this fact and believe that many of our current residents would give a fair and honest response about their living experience here. Though we try to keep our responses to a minimum and not jeopardize our integrity, we have clearly responded to a few of the comments. We want readers to have a true perspective. Thank you.
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