This has been by far, the most awful living experience I have ever experienced. I moved in last June , and the first 2 months were fine ( other than I found out they never actually clean their public pool). Then I started seeing spiders. It's Kansas I get it, there are bugs. But when they start hanging out in my bed and covering my walls, I'm not ok. On top of the fact that I had a spider problem, they were brown Recluse. It took them 2 weeks and lots of tears, phone calls and visits to the office before they had anyone come out. They finally sprayed, but spraying doesn't do a damn thing to brown recluse. So it's hand to spider combat and sticky traps. And they wouldn't do anything for me for what I have had to deal with . Then my upstairs neighbors toilet had been leaking so bad that it came gushing through my bathroom ceiling ruining everything ( again they wouldn't help with the cost of any of my loss or complete inconvenience. That took 2 months for them to fix. To make a long story shorter I also had my fridge go out twice , my toilet quit working twice, and my sliding door handle and lock break 3 times. Kids vandalizing the windows hallways and laundry facility, raccoon infested garbage sites and lots of litter. I would warn anyone wanting to rent here to run while you can.