Review History for sierra77

Tuckaway at Shawnee


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sierra77

Resident 2015

11/13/2015

I have to say, this place has been great! We moved from Oklahoma back in May, so we've been here 6 months now and it's BY FAR the best apartment complex I've lived in. We live in the upper loop on the first floor in a one-bedroom. You just can't beat the layout of this place. Washer and dryer is in the closet (which is large!) so you can shut the door when you're doing laundry which keeps it quieter. All the rooms are huge, so plenty of room for our things considering we moved from a 3 bed 2 bath house. I was worried about picking an apartment complex when we got here because we had been living in a house and we didn't know the area or neighborhoods at all. But this has been a great choice! It's situated in a residential neighborhood area and right off Shawnee Mission parkway so it really is a great location. The landscaping is well kept, best I've seen for any apartment complex. They mow and trim trees on the reg! Like, I see the lawn care crew nearly every day in the summer. All of my maintenance requests were taken care of within hours of filling out the request form online. And I noticed several people complained in other reviews about the gates being open but that has never been the case since we've been here. They close the gates every night at 10 pm and you have to use your code to get in. I've also been able to park right in front of our apartment every day no matter what time I get here. Also, the mail people take any packages that don't fit in the mailbox to the front office, and the mail people are *supposed* to leave a little ticket in your mailbox saying it was delivered to the office. And they have, 3 out of 4 times I've had something delivered. But if you have tracking info and you see it was delivered, but it's not in your box, just go there and pick it up. The staff has been very friendly, maintenance people included. Although, the lady who works on the weekend isn't super helpful and is quick to say "just come back in on Monday and talk to them about it, I can't really do much." Soooo.... whatever. But Shawn has been AWESOME. There's another lady there too, but I haven't dealt with her much. Every time I go in there to drop off my rent check, or pick up a package, Shawn will ask if everything is going good and if there's anything they can do. Super nice. And it's thanks to him that we're even renting here. The only day we had to look at apartments was a Sunday on our way back to Oklahoma from a wedding in Nebraska. So we scouted as much as we could online, and I sent an email request to see if would could tour on a Sunday. (Their office is closed on Sundays.) I hadn't heard back after several hours so I just called and asked the lady who answered and she said no it'd have to be a weekday. Bummer. But then the following day I got an email response from Shawn saying he could show it to us as long as we could be there in the morning. Now that's good customer service. There were other complexes in the area that were actually open on Sundays that refused to give us a tour because we had to schedule it so far in advance. My only complaint is our hassle of a neighbor. He smokes outside in the breezeway area while talking loudly on his phone. And he often lets his little dog stand out there with him without a leash on. This is soooo annoying because we have private balconies and I just don't understand why he won't go on his balcony to smoke. So every time I walk out the door I'm hit with a cloud of smoke and a yapping dog that doesn't mind him. And I can hear everything he says on the phone. Ugh, but that's not really something the managers could fix, and honestly, I've had worse neighbors, so I'll just bear it. Great price, great staff, good location. I would highly recommend. My husband works in Olathe and I've looked for something closer but can't find a single thing that's as good of a value as this. So, he'll just have to deal with the 20 minute commute. Oh, and I should add - in the 6 months we've been here I've seen the cops only one time - our only disturbance has been two people trying to "solicit" despite the no soliciting sign posted at the gate.... Anyway, I still recommend!

    Review 4 out of 59

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    Tuckaway at Shawnee

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