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Paradise Plaza Apartments


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anonymous

prospectiveVisited 2011

10/10/2012

very deceptive staff-they pretend they know what they are talking about and are very friendly and confident but they make up everything as they go and you get different answers from each staff member. Then after you have a problem they become very rude. I was going to rent from here. We filled out rental aaplications, were accepted. We saw on online virtual tour and the place looked great. We were given a specific move in date about every week for 2 months that just kept getting pushed further and further after we'd already paid the full deposit, first months rent and application fee. When we were finally able to go see the townhome after a lot off push backs on the move in date because they "hard several repairs to do" the first room we explore is the kitchen where we open a cabinet and the cabinet door falls completely off. Outside on the playground was broken beer bottles and way too many cigerette butts and litter all over the place. And they tried to get us to sign the lease at the office before we even got to see the place. When we decided not to sign a lease based on all of the lies we were told and the fact that we already couldn't trust the landlords we asked for a refund for the deposit and rent we agreed to pay in advance. They told me there would be a check in the mail and when there wasn't and I called up there asking about it, they said they had to send it somewhere to be approved and there was a delay in the approval. After being given several numbers and hearing several conflicting stories, I finally got a hold of the person,or seemingly the person that makes decisions who told me they'd give me back the advanced rent we had payed and she shouldn't for some agreement give me the deposit back, but after explaining all the lies and almost 10 specific move_in dates that never happened she agreed to refund the deposit"for such a horrible experience" and it was a horrible experience after 2_months of overlooking lies in need for a home-then a month to get refunded the money. That's rediculous.

    Review 2 out of 2

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    Paradise Plaza Apartments

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