Review History for anonymous

Regency Park Apartments


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anonymous

Resident 2019

4/22/2019

This is by far the WORST rental experience I have ever had. I would not even step foot on this property if I were you. I was verbally assaulted on their property by a tenant from a unit adjoined to ours, including banging on my car and threatening and insulting behavior. I reported this and was mocked, insulted and written up for something completely insignificant without question from the manager, ------ -------. She even threatened to call the police on us if we tried to come down to the office to explain the situation, even with how calm and respectful we were about the entire situation. We expressed safety concerns multiple times and she did nothing but roll her eyes, mock and insult us. A night a couple weeks later, these fears were confirmed when I was subjected to an unwarranted attack by someone from this same unit as before, someone we had expressed concerns about. After only 5 minutes of a visit to my unit and no contact with these people, they exited their unit to begin accosting me once again. As I was leaving, they began to threaten and verbally assault me in regards to how a single door was shut in the mere minutes I was there that evening, well before curfew. I immediately pulled out my phone and hit the video button since we were lied about and ignored the first time we had dealt with a situation like this. Unfortunately, the male in the unit who is nearly twice my size (I'm 5'3 and barely break 100lbs) and was drunk, became to come at me aggressively, yelling at and threatening me. I tried to run past him up the shared staircase back to the safety of my unit, when he attacked me and shoved me down several stairs to the cement sidewalk. After this, I was finally let through and ran back up to my unit where I called 911 for assistance. The police arrived shortly and after reviewing both stories and the full video, they cited him with battery and named me as the victim. We will be attending court for this attack. I, of course, reported this to the manager and requested something be done even if it was just a mark on their record like what we got for minimal noise only 10 minutes past curfew. We especially expected this because of how ------ insisted in our case that she is very "by the books". Not only was I completely ignored by ------, but she went even further once again with her bad business practices. I sent an email to follow up seeing if she received my report and mentioned we are looking at legal reports (such as with the attorney general). The reply I finally got was that she will be having a lawyer contact me. 48 hours later I was sent a threatening e-mail by a lawyer, stating that I am harassing ------ (with my single, professionally worded follow up email), and that if I ever contact her again beyond apartment related matters, that I will be sued with harassment. Even though it was evident I had only contacted her in regards to the apartment. They also threatened counterclaims and lawsuits against me if I tried any type of legal action. I have kept logs, saved emails, voicemails and texts, time stamped photos/videos and letters. First, these show their threats of harassment are baseless, pathetic scare tactics. Second, these prove that each and every one of my claims about ------, her business practices and the other tenants are completely factual. We have yet to receive any requested information about the end of our lease, our deposit, our checklist or anything else besides a walkthrough date. She has ignored any and every question or concern we have ever had, even when it is 100% an apartment related subject. ------ -------, the company as a whole and other tenants have done nothing but insult, lie, threaten and even falsify documents. I only expect more lies and accusations in response to our concerns and reviews. BEWARE OF THIS PROPERTY AND ITS MANAGER! They should not be trusted with your money or as your home.

    Review 1 out of 5

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    Regency Park Apartments

    March 2024

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