Washburn Place Apartments
molly.loder • Resident • 2009 - 2011 Not Recommended
I lived in Washburn Place Apartments for two years. When I first moved in, another company besides Rental Management Solutions owned them. At this time I had absolutely no problems, very clean and nice aparments. Everything was handled in a timlely manner and in a professional way. I also received a very nice move-in special with a free month of rent and a $100 visa card to split between my roommate and me. However, after the first year of living here RMS took over. This company did not take care of problems that occurred while living there. They were extremely hard to get a hold of. I also have yet to receive my saftey deposit back. RMS never did a move-in or move-out inspection. The reason for not receiving the deposit has still not been explained to me after attempting to contact and speak about the issue for the last year and a half. I have received the run around from several different people at the office and a different answer everytime I called to inquire about getting my deposit back. All I know is it has nothing to do with the condition of the apartment because that was never even checked out. I am extremely dissatisfied with the service of this management company and would not recommend them to anyone if you re looking for a company that will communicate and take care of issues as they arise.
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