Review History for TuacaTom

The Villas of Waterford


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TuacaTom

Resident 2014

12/28/2014

2010-2012 The owners, property management and staff didn't care about the long term sustainability of this place due to shoddy construction that cut corners and no remediation after: an air vent in the laundry/bathroom that does not vent anywhere and was not corrected (code violation?); single pane windows that sweat and create mold; plumbing that is less than adequate and incorrect (Hot on right, like south of the border); broken sprinklers draining large amounts of water that creates a small stream in the parking lot; refused to cleanup weeds growing in front of our yard until we were moving. Some unprofessional and crooked staff: When I called from the lobby because nobody was there in the offices adjoining that lobby, the female staff member answered that she was there and could meet us. Then when I told her we were there and she wasn't, then she soon pops out of a room with her male companion. I wasn't born yesterday, I will let you fill in the blanks. Then when closing out our account when moving out of town, we communicated the entire time (us to them) and were told all is well with the account. Then when back in town a few weeks later we dropped into their office in response to their mail stating we owed a few more dollars (that they previously said we didn't owe). To my surprise, they were about to turn us over to collection, even though we have been communicating with them the entire time. This is completely outrageous as we never missed a bill with them EVER and had been in proper communication the whole time (us to them). They were flippant about it which makes me angry to this day as they were risking my credit with no understanding or care on their end. If I had the time/energy I would have taken them to task over it, even if it cost me, just to teach these people a lesson. They were completely unprofessional and incompetent.

    Review 12 out of 49

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    The Villas of Waterford

    March 2024

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