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Fairways at Hartland



  Verified Resident 629015
vrp · 2019
Rating Breakdown
Office Staff
Maintenance is not very responsive and the office won't answer the phone. My AC has been broken and it's hot out. It's very loud here. Kids out playing alot. Not saying that's a bad thing but maybe if u don't have any kids.
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Fairways at Hartland Manager


Thank you for taking the time to review our Community. I would love to reach out to you about the concerns listed in your review. With it approaching summer, our traffic and phone calls increase in the office and we are not always able to answer the phone so we can dedicate 100% of our time to the resident or future residents sitting at our desk. We make every effort to return phone calls by the end of the day if you leave a message. You are also more than welcome to stop in the office to speak to one of our team members directly. With that being said, with it being warmer the past week the number of AC calls have also increased. We take the calls in the order they are received, and there were quite a few ahead of yours. We are currently in the hiring process for another tech so that we can speed up response time! We appreciate your decision to make The Fairways your home and hope that we can make up for the experience so far.

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Fairways at Hartland

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