The Emerson

(78 Reviews)
2426 Thoroughbred Dr, Bowling Green, KY 42104
$408 - $629/mo

Floor Plans & Pricing

Studio

Studio, 1 Bath

$629

Not Available

1 Bedroom

1 Bed, 1 Bath

$449

Not Available

2 Bedrooms

2 Beds, 2 Baths

$629

Not Available

3 Bedrooms

3 Beds, 1 Bath

$507

Not Available

3 Beds, 3 Baths

$489

Not Available

4 Bedrooms

4 Beds, 3 Baths

$605

Not Available

4 Beds, 1 Bath

$476

Not Available

4 Beds, 1 Bath

$408

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C
C

Renter Ratings

C

Noise

3.0

Grounds

4.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

4.0

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

C+

Average time to respond to reviews

52 days

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(78)

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anonymous

Resident 2019 - 2020

12/16/2020

This property is run by devious, toxic management who actually enjoy being terrible people. Other then seeing people get gunned down outside my window by drug offenders with firearms and phantom charges that appear on your account for things that are either out of yourSee More >
Manager

2/6/2021

Hilltop Club
Hello, thank you for reviewing as a former resident. We are sorry to hear that you are unhappy. Please know that we are here to make life easy for our residents. You did not give us any prior heads-up regarding your mail. When you came to the office to collect your package, our office was closed due to CIVID-19 restrictions; however, our team spoke with you and clarified the matter. If there are any pending concerns you would like us to address, please contact us at [email protected] We wish you the very best in the future.
Avatar

DevinMatu

Resident 2019

10/29/2019

I get fined $10 a flyer because I posted a flyer of someone wanted by the local police. They said I was CANVASSING by putting them up. This guy followed me without my knowledge of course, just to see which apartment was mine & hasSee More >
Manager

11/1/2019

Hilltop Club
Devin, we empathize with your concerns and want you to know that we do not take this situation lightly. The comfort and well-being of our residents are our No. 1 priorities, and we plan to thoroughly review your claims to determine if we need to implement additional precautions. As we prepare to take action, we encourage you to email us at [email protected] with any additional information you may have about these incidents. Thank you for your cooperation.
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anonymous

Resident 2018 - 2019

9/20/2019

You get paired with 3 other complete strangers, made to share a kitchen and living room. They do inspections to fine you for tedious ----. Like if they think the common area is too dirty, you get fined. We had a small pile of emptySee More >
Manager

9/26/2019

Hilltop Club
Thank you for sharing your insight. We work hard to offer awesome services, amenities, and facilities to residents, so we're sorry to learn that you've been so unsatisfied with our roommate matching system, add-on fees, upkeep, and customer service. We've shared your feedback with our entire team so we can begin resolving any lingering issues as soon as possible. When you have a few moments, please email us at [email protected] and we'll do everything in our power to restore your confidence in our community. We look forward to hearing from you.
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anonymous

Resident 2018 - 2019

9/17/2019

The hilltop was a terrible place to live, I constantly heard gunshots and at one point there was a shooting right in front of my apartment. Hilltop didn't do anything about the damages to the cars or the safety of the residents. The gate neverSee More >
Manager

9/21/2019

Hilltop Club
We are deeply sorry to hear you feel this way. Maintaining a peaceful atmosphere is important to us, so rest assured that we are aware of the situation and have already begun investigating. Feedback like yours will allow us to ensure residents continue to have access to the best possible homes and services going forward. Thank you for taking the time to share your thoughts, and best of luck in your new home.
Avatar

anonymous

Resident 2019

8/21/2019

HORRIBLE PLACE. NOTHING BUT A RIP OFF. THEY LIE TO YOU TO GET YOU TO MOVE INTO THIS PLACE, BUT THE APARTMENTS ARE NASTY AND DIRTY. MAINTENANCE IS NON EXISTENT. THE STAFF DOES NOT CARE ABOUT THEIR RESIDENTS. ALL THEY WANT IS MONEY. THEY LITERALLYSee More >
Manager

8/27/2019

Hilltop Club
It's clear that you're really frustrated by the service you've received, so thank you for making us aware of your concerns. Whenever we're alerted of issues within our community, our team immediately gets to work resolving them in a timely and satisfactory manner. Your feedback on our customer service, upkeep, fees, and maintenance is disappointing, but we promise to do everything possible to remedy any lingering problems. As we prepare to take action, please email us at [email protected] so we can help ASAP. Thank you so much.
Avatar

anonymous

Resident 2019

8/20/2019

Not all residents are COLLEGE KID (unlike what they say on ALL THEIR ADVERTISEMENTS). You can be paired up with people who don't go to the university and they may even be older than you-like by a lot of years. Makes it very awkward.See More >
Manager

8/27/2019

Hilltop Club
Thank you for making us aware of your concern with our roommate matching system. We understand why this would be uncomfortable for you, but we assure you that we take all the appropriate measures to make sure our residents can have enjoyable living experiences with others who they're compatible with. If you're unsatisfied with your current arrangement, we'd be more than happy to look into the situation to see what we can do to help. Please email us at [email protected] when you have a moment. We look forward to hearing from you!
Avatar

anonymous

Resident 2018 - 2019

8/8/2019

When I moved in my room looked like it had been vacated for 10 years. Musty smelling and I could write my name on the dust on every piece of furniture in there including the mattress. I spent 4 hours cleaning it myself, vaccuming mySee More >
Manager

8/16/2019

Hilltop Club
Please accept our sincerest apologies for the negative experiences you describe, which definitely don't reflect the high standards we hold our community and staff to. Nothing is more important to us than guaranteeing the comfort and well-being of our residents, so we've already begun investigating these incidents to determine what we could be doing better. Rest assured that we remain committed to providing a clean and peaceful living environment for everyone. We encourage you to email us at [email protected] so we can learn more about your situation and improve it right away.
Avatar

anonymous

Resident 2018 - 2019

8/4/2019

This place is AWFUL. Everything SUCKS. Please don't move here. I wouldn't recommend this place to my worst friend. If that's not enough to convince you to not move to hilltop Club....just look at any of the other hundreds of unfavorable ratings/comments. For starters, whenSee More >
Manager

8/9/2019

Hilltop Club
Thank you for letting us know how you feel about our upkeep and management. We're really disappointed to hear that your experiences have been so unsatisfactory, since everyone on our team is dedicated to providing top-notch, friendly service at all times. We'll make sure we look into these issues involving the cleanliness of our facilities and the interactions you've had with some of our team members. Thanks in large part to your feedback, we know we'll be able to ensure our community remains the best possible living environment for all of our residents. We wish you all the best.
Avatar

anonymous

Resident 2018

10/16/2018

I love this community because it has everything a college student needs to be successful. Private room and private bathroom is a top priority and then a pool and basketball court to take your mind off of work. It's just a great environment.See More >
Manager

10/20/2018

Hilltop Club
We love this fantastic review! Thanks so much for letting us know what a great job our team is doing when it comes to providing you with everything you need to enjoy a high-quality and comfortable home. If you ever need anything, just give us a shout! We're always happy to help.
Avatar

anonymous

Resident 2018

10/16/2018

I love this community! Although sometimes rowdy on the weekend, everyone is always quick to say "hello" as they see you, and staff is always prepared to help when needed. They have tons of amenities, which are included in your rent, and they offer manySee More >
Manager

10/20/2018

Hilltop Club
Wow, thanks for the five-star rating and review! It's always great to hear straight from residents how our team is doing, because we're always trying to raise the bar even higher. You can be assured that we'll continue to serve you with the same enthusiasm you're enjoying the fruits of now! Thanks again.
Avatar

anonymous

Resident 2016 - 2018

8/2/2018

The worst living experience I have ever had. I would not reccommand to anyone that is trying to live here. The management does not care about you and does not try to help. Everyone there is lazy. Needs new employees.

Avatar

Huntmorgan98

Resident 2017

10/19/2017

It is a great place to live!! The workers are very helpful and friendly and always giving away things. I worried it would be constantly asking for money but it's the opposite!! I feel you get a lot of bang for your buck.See More >
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Bailey_W791

Resident 2017

9/22/2017

Hilltop club was nice. The management staff was very diligent in getting all of our issues solved. The office is staff is super sweet as well, they are always willing to help. The club house is clean, the computers could use some love though.

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anonymous

Resident 2017

9/18/2017

I love living at the Hilltop Club! The amenities are what originally drew me to this location, and they have been awesome. I love that it comes fully furnished, the rent is affordable, & the staff at the clubhouse are so friendly. It's a greatSee More >
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Austin_C394

Resident 2017

9/13/2017

Living at Hilltop Club has been great! Some things about my apartment could be nicer, but overall it's a great apartment! Floor plans are super open so you have so much space to decorate and fix it up. This is a good place to live!See More >
Avatar

anonymous

Resident 2017

9/13/2017

Living at Hilltop Club has been great! Some things about my apartment could be nicer, but overall its a great apartment! Floor plans are super open so you have so much space to decorate and fix it up. This is a good place to live!

Avatar

anonymous

Resident 2017

9/12/2017

I have had a great experience at Hilltop Club so far! The staff is extremely friendly and helpful, the apartments are very spacious, and it has an overall great atmosphere. My roommates and I have had a few maintenance issues, but they have always beenSee More >
Avatar

anonymous

Resident 2017

9/11/2017

I have only lived here a short amount of time but so far everything has been pretty good. I love the size of my 3 bedroom apartment and love that i have my own bathroom. The only complaint I have is noise, but other thanSee More >
Avatar

anonymous

Resident 2017

9/11/2017

Absolutely worth living here. With all the nice staff members and all the amenities included, it makes it fun to be here. It's close to campus and geared towards college students my age. Love being at the Hilltop Club!See More >
Avatar

anonymous

Resident 2017

9/5/2017

I've only been living here a short time and there are few staff that I see regularly that always brighten my day. They always remember my name and seem happy to see me and talk to me and that's nice. It shows the staff careSee More >
Avatar

anonymous

Resident 2017

4/12/2017

Pretty good 7/10 3 bedroom each has its own bathroom then you share the kitchen, living room & laundry room with your roommates but everything is great!

Avatar

anonymous

Resident 2016

12/11/2016

On the surface this seems like a good apartment complex. Personal bathrooms, good size, nice space. Over time however it is the small annoying things that quickly creep and build. Let me begin. There is the most useless gate system known to man. This isSee More >
Avatar

anonymous

Resident 2016

11/20/2016

4 bed, 4 bath apartment for $475 per roommate each month. Neighbors are loud at times, but that comes with apartment living. Overall, a good place to live; really good starter place for college students. Gated community adds a nice sense of security as wellSee More >
Avatar

anonymous

Resident 2016

11/18/2016

During my stay at the hilltop club I have had no complaints. The maintenance has been quick, the staff very friendly. Unfortunately it does seem as though the staff doesn't know what's normally going on as they will always say "I'm not sure let meSee More >
Avatar

anonymous

prospectiveVisited 2016

11/16/2016

Love it here! So many things they offer. I don't ever have to make a noise complaint and great neighborhood!See More >

Features & Amenities

Laundry
  • In-Unit Washer/Dryer
This community is managed by

Freeman Webb Company

A
A
Communities
86

Questions & Answers (0)

Frequently Asked

What are noise levels like at The Emerson?
The community is rated 3/5 stars, which is considered having moderate noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at The Emerson?
The community is rated 4/5 stars, signifying much satisfaction on average.
How safe is The Emerson?
The community is rated 1/5 stars, which is considered being not safe on average.
How satisfied are residents with the neighborhood
The community is rated 4/5 stars, signifying much satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 52 days to their community reviews in the past year.
Who manages The Emerson?
Freeman Webb Company
What is the pet policy at The Emerson?
No pet policy available
What types of floor plans are available?
1 Bed, 1 Bath
2 Beds, 2 Baths
3 Beds, 1 Bath
3 Beds, 3+ Baths
4+ Beds, 1 Bath
4+ Beds, 3+ Baths
Studio, 1 Bath

Check Availability

The Emerson

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Baths

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The Emerson is an apartment in Bowling Green in zip code 42104. This community has a 1 - 4 Beds, 1 - 3 Baths, and is for rent for $408 - $629. Nearby cities include Franklin, Russellville, Portland, Cave City, and Glasgow. 42103, 42101, 42134, 42276, and 37148 are nearby zips.