Review History for anonymous

Bluffs


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anonymous

Resident 2009 - 2013

12/5/2013

I lived there for 4 years with the last 6 months being a total nightmare. It was a decent place with good views until the property management changed. Except for one of them, the property managers look like amateurs. What can I say, I can sum up my experience with them with the following words inexperienced, rude, unprofessional, lacking communication skills, insensitive. Want to know why? here are some examples. They found one of the lamps on the porch crooked and woke my wife up insisting on fixing it right away but when we complained about the leaking sink and the broken blinds, we had to wait 3 weeks with multiple reminders, as they would cancel an appointment at the last minute and reschedule it. They never fixed the blinds. Days before we moved out, they put a flyer stating each tenant can pay for pest control inside the apartment but they'd only do it for the common areas. When we finally moved out, they waited a full month to tell us that they are retaining our security deposit and the prorated rent because the apartment was not "clean enough" to rent out immediately. Throughout the 6 months, they would only communicate when it's convenient for them but there's no response or clarification for their actions despite multiple emails. Update: They threatened to sue me for libel for writing this review as one of them is an "attorney in commercial litigation and landlord/tenant law"

    Review 3 out of 9

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