[email protected] • Resident • 2014 - 2015 Not Recommended
At first I was ok with it. Be aware that the base price does not include all the added fees...fees for everything...cable, water, pest control.....etc. I do think it is overpriced. My biggest complaint is ongoing now. I put my October rent check in the drop box on Sept 29th. They said they didn't get it. ??????? I have no proof...it's their word against mine, but they are sure ready to smack that $75 late fee on October 2nd....and they won't accept the rent payment till they get it. From now till my lease ends I will be sure to get a receipt for my check. They don't even seem concerned about what may have happened to my check. Trellises is not a BBB member.....go figure The head maintainance man (----) is great...he does a good job. BUT....----- ....it started off poorly. I told them when I first moved in that I didn't want anyone entering my apartment unless I was home....except of course in case of emergency. I requested service, but when ----- showed up he knocked once and then unlocked the door and walked in. I had a break in and was raped at my last residence.......I was horrified. When I told him not to do that...he just said that I should have used the deadlock...no apology. Also, my bathroom sink was leaking...I told them that I collected a half cup in 60 minutes. ----- came, looked at it and laughed at me and said there was nothing wrong. Later, ---- fixed it. I can't wait to get out of there.
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