Review History for edwardschristine336@gmail.com

Seasons on Chelsea


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edwardschristine336@gmail.com

Resident 2020 - 2021

1/4/2021

Do yourself a favor, don't move here. I have had issue after issue since moving in here. Let's start with the "shared" utilities and the "valet" trash. You still have to pay your electric bill, but you also get to pay the shared and valet trash. The valet trash costs more than homeowners pay for trash pick up. Gaping hole in my sliding glass door when i moved in, no door handles inside or out. Took 3 months to fix the hole still no door handle inside. August upstairs tenant floods bathroom into my apartment. Now every time they walk, every step they take causes squeaking and creaking noises in my apartment that can be heard above the tv, that guests have commented on. Management and owners decided this wasn't excessive noise to live with, basically told me I was lying about the loudness of it. Then send me a letter saying, hey sign this lease now and we won't increase your "shared" utility bill. We will increase your rent. I will wait until I have moved out a couple months because the new tenant will complain about the squeaking and creaking floor. I will let them know that I complained as well and that I am happy to show proof.
    Manager

    1/13/2021

    Seasons on Chelsea
    Dear edwardschristine336@gmail.com, thank you for your feedback. We always aim to deliver a great experience-we take resident reviews very seriously, as they help us continue to provide excellent service and understand areas where we can improve. We'd love to discuss your concerns in more detail. Please feel free to message me privately at ResidentServicesKY@monarchinvestment.com so we can discuss. Again, thank you for your feedback.

    Review 10 out of 278

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    Seasons on Chelsea

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