What are noise levels like at Riverford Crossing?

The community is rated 3/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Riverford Crossing?

The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is Riverford Crossing?

The community is rated 4/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood

The community is rated 1/5 stars, signifying no satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 1/5 stars, which is considered being not very effective on average.

What is the pet policy at Riverford Crossing?

Dogs Allowed Rent: $30 Restrictions: Breed Restriction Apply Pet Limit: 2 Comments: Fee 300 for 1 pet, 500 for 2 pets Cats Allowed Rent: $30 Restrictions: Breed Restriction Apply Pet Limit: 2 Comments: Fee 300 for 1 pet, 500 for 2 pets

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 2 Beds, 2.5 Baths

Ratings & Prices for Riverford Crossing, Frankfort, KY

Renter Ratings

Noise	N/A
Grounds	5
Safety	4
Office Staff	1
Maintenance	1
Neighborhood	1
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (47 Reviews)

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Resident • 2018 - 2020

07/01/2020

DO NOT EXPECT ANY RETURN OF DEPOSIT - THIS COMPANY FORCES YOU TO PAY A "CLEANING" FEE NO MATTER HOW WELL YOU LEAVE THE UNIT. I steam cleaned the carpets and was still charged a carpet cleaning fee because they automatically do it to every apartment,… See More

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Resident • 2017 - 2019

09/16/2019

I had an overall pretty good experience living here. But here are a list of Pros and Cons Pros: The apartments are nice and up to date The grounds are beautiful, it is a great place to just have a walk around the neighborhood Noise was… See More

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Riverford Crossing Manager

09/26/2019

Thank you for your review. We appreciate your feedback and value your opinion! I am happy to hear that your experience with Keri was exceptional! We would love the opportunity to discuss any concerns you may have, please feel free to contact us at 502.352.2352 or [email protected] so we can get your concerns resolved. Again, thank you for your feedback!

Resident • 2017 - 2019

07/28/2019

Riverford is great until you have to deal with the office. If you move here be aware that they will try to raise the rent by over 10%. Also be aware of your lease because they will charge you for any little thing that isn't perfect… See More

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Riverford Crossing Manager

08/07/2019

Thank you for your review. We apologize that your experience has been less than exceptional. We would love the opportunity to discuss any concerns you may have, please feel free to contact us at 502.352.2352 or [email protected] so we can get your concerns resolved. Again thank you for your feedback and we hope to improve your experience at Riverford Crossing.

Resident • 2015 - 2017

07/12/2019

Beware of lease contract. I was charged an excessive amount - over $2000 for leaving a 2 months early when the apartment was available for rent. They immediately sold the debt to a collection agency. This property is not suitable for people who may have to… See More

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Riverford Crossing Manager

07/16/2019

Thank you for your review. We apologize that your experience has been less than exceptional. We would love the opportunity to discuss any concerns you may have had with your move out statement, please contact us at 502.352.2352 or [email protected] Again thank you for your feedback and we hope to improve your experience at Riverford Crossing.

Prospective Resident • Visited 2018

12/13/2018

Very unprofessional!!!! I've called and emailed so many times and no one called me back or emailed me back. They even have a text line, but guess what!!! They don't reply to that either. I'm in this leasing business too and I have to say I… See More

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Riverford Crossing Manager

12/14/2018

justmeinky • Resident • 2018

05/07/2018

We chose Riverford for it's location and for its "neighborhood" like atmosphere. We have only been here a short time, but are very happy in our choice. The grounds are well kept, there is plenty of parking, the neighbors are quiet and respectful (except for those… See More

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Riverford Crossing Manager

07/30/2018

Thank you for your review. We are so happy that you love living at Riverford Crossing! Thank you for being a valued resident and please do not hesitate to let us know if there is anything you need.

Kimberlyh129 • Resident • 2016 - 2017

05/06/2017

I've really enjoyed my time here. My neighbors are friendly and it's close to my job. I'm close to the highway so it's close to Lexington. The front office is quick and responsive to any issues, which have been few.

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Chicarell • Resident • 2017

03/02/2017

Riverford Crossing is a nice, upscale community in Frankfort, Kentucky. My wife and I moved into here recently and have been pleased with the town home, the staff/maintenance and the grounds. The maintenance staff are very prompt with any issues we have had and usually fix… See More

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Riverford Crossing Manager

03/07/2017

Thank you for your review. We are so happy to hear you are loving your new apartment home and that the entire staff has made your moving experiece so great! Again we thank you for your feedback and please do not hesitate to let us know if you need anything!

Resident • 2015 - 2016

03/08/2016

I been here at Riverford for around a year now and it is very peaceful. My neighbors are very friendly! Riverford is a very nice neighborhood, the maintenance staff is very friendly and seem to stay on top of things. My dealings with the office have… See More

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Resident • 2015 - 2016

03/04/2016

Please do not bother living in this apartments. The apartment staff is incompetent at best, as well as the maintenance staff. Multiple times, we have asked maintenance to rid the dead birds that had a nest above the vent in our bathroom. They always declined to… See More

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SNJ • Resident • 2016

01/08/2016

I haven't resided here too long, but what time I have been here has been pleasant. The homes are very nice and clean. I was elated to find out they are all equipped with a washer and dryer and all energy saving appliances. I've heard my… See More

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Resident • 2014 - 2016

01/08/2016

Riverford Crossing is a very nice apartment complex with up to date and modern looking furnishings. The apartments are very nice and the pricing is reasonable for everything you are getting. The office staff is very helpful, friendly, and responds quickly to requests. I haven't had… See More

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Resident • 2013 - 2015

08/18/2015

I turned in my notice to vacate and when I did, I was given a move out guide. The move out guide spoke of things that need to be done before moving out of the apartment. It specified about the kitchen: refrigerator, oven, etc. the bathrooms:,… See More

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Resident • 2015

07/30/2015

So far, my experience has met expectations. The facilities, such as the pool area and gym are well kept and a great addition to the apartment complex. The layout of the apartment is spacious and I hardly have any trouble with loud noises from neighbors. I… See More

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Schmitty2112 • Resident • 2014 - 2015

07/24/2015

Fantastic place to live. Residents are all very friendly and staff always made you feel like home. The pool and gym are both well maintained as well as the grounds.

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Resident • 2014 - 2015

06/23/2015

I am a professional IT person and have lived in multiple cities in multiple states. I've dealt with many types of individual landlords. Riverford Crossing earns the award for most unprofessional and unfair. Please do not consider living here, the sales pitch is okay, the delivery… See More

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Resident • 2013 - 2015

02/03/2015

Love the layout and the "homey" feel of the apartments/townhomes ans until now, I loved it but, they definitely put a bad taste in my mouth. The staff isn't friendly, very snotty, and they aren't understanding of extenuating circumstances. I had a death in the family… See More

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Resident • 2013 - 2014

12/20/2014

I've lived here for almost a year , I would NOT recommend this place. They require a 60 day notice of you do to want to renew your lease which I think is ridiculous . A month should be plenty. It takes maintenance forever to get… See More

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Resident • 2013

11/23/2013

At the beginning of the year I moved to Frankfort from out of state. Since I was unable to do an on-site visit everything was done via email and phone calls. The manager of the complex made everything easy and answered all of my questions. The… See More

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Resident • 2013

09/28/2013

After renting my apartment, the management has been in my apartment twice for inspections that should have been done before I moved in. I was charged $50 for not curbing my dogs saying there had been multiple complaints. I had only lived here a month and… See More

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SatyaReddy • Resident • 2012 - 2013

04/03/2013

Be aware - Rent is due every first day of month. Late fees of 10%!!! No grace period of at least a day. Very prompt in sending notices.

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meeootch • Resident • 2011 - 2012

02/21/2013

Very thin walls and too close to interstate. The management team will do what they can to take advantage of you as well. They promised a dog park when we moved in and other amenities but never delivered. The main reason I gave a bad review… See More

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Resident • 2011 - 2013

02/12/2013

Originally rented a 2 bdrm/2 bath flat (one floor apt) which leaked every time it rained...in the 2nd bdrm, molding and ruining carpet. It took them MONTHS fix, meanwhile my son's room was not accessible or functional. Had to have his bed pulled from the wall… See More

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noiwont2020 • Resident • 2012 - 2013

01/12/2013

Enjoyed living here and meeting some very nice people

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Resident • 2012 - 2013

01/10/2013

I have truly enjoyed living at Riverford. They might be a little strict on some rules however, i think that is what has kept the community in top notch shape and a community for all ages to live. Would recommend to others.

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•

Updated Review

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Manager

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$876 - $1,230
SQ. FT.
689
Available
Avail.
4 Units
Model
Bentley Flat

View Floor Plan

Price
Price
$896 - $1,192
SQ. FT.
748
Available
Avail.
2 Units
Model
Bentley I Townhome

View Floor Plan

Price
Price
$906 - $1,267
SQ. FT.
812
Available
Avail.
5 Units
Model
Bentley Flat (Alt)

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$1,127 - $1,423
SQ. FT.
1,075
Available
Avail.
4 Units
Model
Bentley II Townhome

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,087 - $1,411
SQ. FT.
924
Available
Avail.
2 Units
Model
Stansbury Flat

View Floor Plan

Price
Price
$1,107 - $1,460
SQ. FT.
1,110
Available
Avail.
4 Units
Model
Bentley II Townhome (Alt)

View Floor Plan

2 Bedrooms, 2.5 Bathrooms

Price
Price
$1,317 - $1,812
SQ. FT.
1,179 - 1,275
Available
Avail.
7 Units
Model
Stansbury Townhome

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Self-guided tours available! Call or email to schedule. Welcome to Riverford Crossing Apartments in Frankfort, KY where we understand what it means to have the life you want in the city you love. Our Frankfort apartment community is just six miles from Downtown Frankfort, the capital of Kentucky. We’re located near major highways and several great area restaurants and shopping plazas. Our apartment homes in Frankfort offer luxury living both within our community and inside your new apartment or townhome, with one and two bedroom floor plans available. Enjoy conveniences including a resort-style swimming pool, state-of-the-art fitness center, and beautiful resident clubhouse located on lush, professionally-landscaped grounds. Your pet-friendly apartment home may feature an elegant kitchen with stainless appliances, hardwood-style floors, open living spaces and a garage. Call or visit us today to discover the new standard in Frankfort apartments at Riverford Crossing Apartment Homes. Welcome Home – This is Luxe Living.

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