The office staff is friendly and relaxed, however with that said, they rarely adhere to the set hours of operation! Not only are they apt to coming in late and leaving early, they enjoy frequent breaks where they leave the premise entirely. As you can imagine this is rather irritating when you need to access the building to pick up a package or inquire about anything. The apartment units themselves are priced well and spacious. As to be expected, the walls are thin. I would suggest that you avoid any units near the main road as you will get no relief from traffic noises - seriously, you'll hear semis and other vehicles at ALL hours of the day. There is also ample (free!) parking. I've been in many apartment complexes due to schooling and work and this complex really is one of the better ones I've lived in. Aside from the location of my unit and the time-challenged employees, it's a fairly good complex overall.