What are noise levels like at Campus Court at Red Mile?

The community is rated 2.3/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Campus Court at Red Mile?

The community is rated 2/5 stars, signifying slight satisfaction on average.

How safe is Campus Court at Red Mile?

The community is rated 2.3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 3.3/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 2/5 stars, which is considered being slightly effective on average.

How often does management engage with reviews?

Managers have responded to 50% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 109 days to their community reviews in the past year.

What is the pet policy at Campus Court at Red Mile?

Cats Allowed Pet Limit: 2 Dogs Allowed Pet Limit: 2

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths and 2 Beds, 2.5 Baths and 3 Beds, 3 Baths

Ratings & Prices for Campus Court at Red Mile, Lexington, KY

Renter Ratings

Noise	N/A
Grounds	2
Safety	2.3
Office Staff	2
Maintenance	2
Neighborhood	3.3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	4

Manager's Review Engagement

Percentage of reviews responded to	50%

Manager's Review Reply Time

Average time to respond to reviews	109 days

Ratings & Reviews (35 Reviews)

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Verified Resident 612154 • vrp • 2018

03/06/2019

My experience at this property has been very positive! The staff who helped me furnish my apartment not only delivered but also set up my new furniture! They also are very friendly and respond to questions quickly!

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Campus Court at Red Mile Manager

04/15/2019

Hello, Thank you for your review. We are happy that you are satisfied with your home as well as our service. We do offer resident referral incentives too! Stop by the leasing office and we'd love to tell you about them. If there is anything we can do to improve your experience please let us know by calling (859) 255-5454.

Resident • 2020

11/09/2020

I've been living here for a few months now and ever since we moved in, there have been persistent gnat issues in various locations of the apartment (kitchen, bathrooms, by windows in bedrooms, etc). Recently, we found out we have a mouse in the apartment. My… See More

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Campus Court at Red Mile Manager

11/12/2020

We are so sorry to hear that your stay in our community was not enjoyable. We strive to create a community that fulfills our residents' needs. We are deeply sorry that our maintenance efforts have not been the best during your time here. We take all resident issues seriously, so it is disheartening to hear about this. Please give us a call so we can further discuss this matter. Thanks!

Mhaame_A • Resident • 2020

09/30/2020

I love Campus Court because it's spacious, luxurious and very comfortable to live here. Maintenance service is very responsive and quick. Quiet and safe community and they have very friendly staff who are always willing to assist. They organize events that don't make you feel bored… See More

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Campus Court at Red Mile Manager

10/22/2020

Hi, thank you for your kind words and the 5-star rating! We are so happy to hear that you are enjoying your time living at Campus Court. We appreciate your feedback as a resident and want you to know that you are always free to reach out to us if there is ever anything you need or would like to chat about with our staff! Thanks - The Campus Court team

Stew.12 • Resident • 2020

08/02/2020

They overbook units. Be prepared to placed into a room that you did not sign on. I signed for one bed and they ran out and placed me into a two bedroom. They also did not tell me that i'll be moving in with another animal,… See More

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Dorinda_W • Resident • 2019 - 2020

05/27/2020

Attention all UK students and parents Stay away from Campus Court, shooting outside of daughters apartment, cigarette burns to patio furniture from above unit and now we are being denied the refund that is clearly shown in our move out statement. If you want to be… See More

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Resident • 2019

12/10/2019

This is the worst place I have ever lived at. Ever since we moved in we have had nothing but trouble from the management. Our original apartment was not even finished on the day we were supposed to move in so we drove here from 2… See More

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Campus Court at Red Mile Manager

12/11/2019

Thanks for taking the time to leave us a review and rating. We always appreciate any feedback we can get from our residents so that we can continue to provide them with exceptional service they deserve. We apologize that your experience was anything less than what you were expecting. We hope that going forward, we are able to make your stay here at Campus Court a much better experience. In the instance of the most recent events that have occurred on the property, we are cooperating with the ongoing investigation and working diligently with the police for the best possible outcome. We were advised that they would be in contact with those impacted by the incident and not to directly reach out. The safety and comfort of our residents will remain one of our top priorities. We are glad you were not injured. Please reach out to the office with any additional concerns or questions at (859)255-5454.

Resident • 2019

12/10/2019

This is a great place to live if you like hearing gunshots & witness people get shot in the parking lot! It's also a great place to live if you like your neighbors selling drugs out of their apartments! The management does not care about the… See More

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Campus Court at Red Mile Manager

12/10/2019

Hi anonymous, we greatly appreciate your viewpoint of Campus Court and feedback is highly encouraged. One of our top priorities here at Campus Court is resident safety. To assist in these efforts we ensure our parking lots are well lit, security camera systems are serviced regularly, panic alarms are operational in every unit, and there is always on site staff. All residents are screened during the application process for criminal backgrounds. We invite you to stop by the leasing office to discuss any additional concerns or ideas you may have to help aid us in protecting our residents from unfortunate events. -Sophia (Leasing Manager)

Resident • 2019

11/17/2019

There's a lot I could say about the experience I've had here at Campus Court, but to sum up the key reasons I took time to give my rating... 1) Shawn in the leasing office is extremely helpful. He's helped make the place welcoming and inclusive,… See More

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Resident • 2018 - 2019

06/10/2019

property management is incompetent. apt is infested with roaches. pest control company stated infestation most likely caused by lack of proper repair after a flood last winter. the property managers have failed to address the roaches for over a week. the flooring has been buckled and… See More

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Resident • 2019

05/27/2019

Besides the towing company that they have hired, I recommend living here. Staff incredibly helpful, not much storage in the apartments, but overall clean and updated. Have yet to see if they will fix the damaged blinds and microwave, however, they fixed the water heater immediately… See More

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Verified Resident 612749 • vrp • 2018 - 2019

03/07/2019

My experience has been good recently, but it was very bad when I first moved in. I believe my issues were taken seriously and eventually most of them had been addressed. Ultimately, I love my floor plan (2bed/2.5bath) besides the lack of storage for two people.… See More

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Campus Court at Red Mile Manager

04/15/2019

Hi! Thank you for your review. We are happy that you are satisfied with your home as well as our service. We do offer resident referral incentives too! Stop by the leasing office and we'd love to tell you about them. If there is anything we can do to improve your experience please let us know by calling (859) 255-5454.

Verified Resident 612746 • vrp • 2018 - 2019

03/07/2019

Move in was easy, they helped out the best way they could, and they were able to fix any problems that were addressed rapidly. The apartment itself is a typical college apartment. It basic but comfortable enough and spacious enough for one person. If you want… See More

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Campus Court at Red Mile Manager

04/15/2019

Thank you for your review. We strive to provide the best service to our valued residents and we hope the remainder of your stay is pleasant and enjoyable. If there is anything we can do to assist you further or make your experience better please reach out to management at (859) 255-5454.

Verified Resident 612154 • vrp • 2018 - 2019

03/06/2019

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Campus Court at Red Mile Manager

04/15/2019

Verified Resident 602322 • vrp • 2017 - 2019

02/08/2019

Management changes very often which causes some inconsistency. The apartments themselves are nice however when maintenance issues arise it is difficult to get the help to remedy the situation in a timely fashion if at all.

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Verified Resident 598541 • vrp • 2018 - 2019

01/31/2019

Decent. Management has good and bad days. Maintenance responds quickly and efficiently. Everyone is the community is friendly and it is quite a quiet place. Good for studying. Parking is decent, and the back right hand corner always has spots. Comfortable enough to warm up car… See More

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Verified Resident 598540 • vrp • 2017 - 2019

01/31/2019

It has been a great and welcoming experience. Compared to the other properties that I have been at it is clean, spacious, and quiet. I rarely have any issues with the apartment and when I do it gets addressed quickly.

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Verified Resident 598524 • vrp • 2018 - 2019

01/31/2019

Have not had any problems living here. Nice and quiet community. Staff is helpful but can be unresponsive at times. Maintenance address issues quickly but have been slow at times. Other residents are friendly. Very dog friendly community.

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Verified Resident 594849 • vrp • 2018 - 2019

01/20/2019

good location! quiet surrounding!good location! quiet surrounding!good location! quiet surrounding!good location! quiet surrounding!good location! quiet surrounding!good location! quiet surrounding!good location! quiet surrounding!good location! quiet surrounding!good location! quiet surrounding!

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cjbo229 • Resident • 2018

10/18/2018

This by far has been the worst place I have ever rented from, even under their 'new management.' On my official move-in date, the apartment hadn't even been cleaned. They moved in other roommates without informing me beforehand and didn't even apologize because "in the lease… See More

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Verified Resident 480150 • vrp • 2016 - 2018

04/25/2018

Horrible management and maintenance. Multiple issues with maintenance entering apartments without permission. Rude neighbors. Discriminatory staff make constant problems for people with disabilities. Constant shootings in the area. DO NOT LIVE HERE.

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Campus Court at Red Mile Manager

05/09/2018

We are sorry we were unable to handle the situation in a better manner. Please feel free to call or stop by the office and we'd be happy to discuss the situation with you in detail!

Verified Resident 480144 • vrp • 2017 - 2018

04/25/2018

For the most part, my experience at Campus Court has been enjoyable. The one area that I feel needs help is their maintenance team and responsiveness. The hot water for my shower has never worked well and after trying to get this fixed numerous times I… See More

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Campus Court at Red Mile Manager

05/09/2018

Thank you for your honest feedback. Resident feedback always helps us improve. We apologize for your less than 5 star experience with our property. Customer service is the most important thing we do, and any failure in the process will be addressed immediately...Please give us a call if you would like to discuss your concerns further. We are happy to listen and do all that we can to improve your situation!

Verified Resident 478186 • vrp • 2017 - 2018

04/19/2018

I love this place. Friendly, accommodating, and safe. This is one of the best places I have lived as a student in college. Location is also good as it is not in the middle of town but it is near some of the more popular roads… See More

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Campus Court at Red Mile Manager

05/09/2018

Thanks very much for taking the time to review us! We work hard to provide a comfortable, happy home to our residents and we're glad that you appreciate our efforts. As always, please let us know if you need anything!

Verified Resident 476774 • vrp • 2017 - 2018

04/16/2018

Bad in literally every possible aspect. Paper thin walls, no temperature control, ancient and gross and laundry equipment. Dogs use the entire grounds as a bathroom. Office staff is disinterested, maintenance staff is useless.

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Campus Court at Red Mile Manager

05/09/2018

Cassandra_W572 • Resident • 2018

04/09/2018

Campus Court is under new management and the new leaders of the property are amazing! I can say from personal experience that they are putting their hearts into their new positions. I have been a resident since fall 2016 and ever since Joy and Tiffany starting… See More

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Campus Court at Red Mile Manager

05/09/2018

Verified Resident 472671 • vrp • 2017 - 2018

04/05/2018

We always had our issues resolved for the most part in a timely manner, especially if an emergency and staff was helpful to the best of their knowledge. Although, more than once my roommate had issues with money through the front office. They would not remove… See More

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Campus Court at Red Mile Manager

05/09/2018

Thank you for taking the time to leave us a review and we're sorry to hear this feedback. We want everyone to be happy and comfortable in their homes, so please give us a call so we can discuss your situation directly and make things right. We look forward to hearing from you soon!

Verified Resident 472645 • vrp • 2017 - 2018

04/05/2018

It is decent. The common area fills up with steam quickly when cooking and it sets off alarms constantly. It can be a little noisy on typical party nights for students, but its still overall pretty quiet. Maintenance could get to jobs faster, unless it really… See More

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