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Campus Court at Red Mile

935 Red Mile Road

Lexington, KY 40504

 
 
 

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  Verified Resident 480144
vrp · 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/25/2018
For the most part, my experience at Campus Court has been enjoyable. The one area that I feel needs help is their maintenance team and responsiveness. The hot water for my shower has never worked well and after trying to get this fixed numerous times I just decided to stop asking and deal with cold showers since I'm moving soon anyway. Also, something as simple as replacing a lightbulb never gets accomplished either. The maintenance crew has a hard time communicating. I tried numerous times to let them know that my pets were put up and that they could come in to change the lightbulb but it never happened. Overall, communication between the residents and staff seems to be severely lacking.
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Campus Court at Red Mile Manager

05/09/2018

Thank you for your honest feedback. Resident feedback always helps us improve. We apologize for your less than 5 star experience with our property. Customer service is the most important thing we do, and any failure in the process will be addressed immediately...Please give us a call if you would like to discuss your concerns further. We are happy to listen and do all that we can to improve your situation!

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