Ratings & Prices for Park Place Apartments, Lexington, KY

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	5
Safety	4.5
Office Staff	4.7
Maintenance	5
Neighborhood	5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	6

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	52.17 days

Ratings & Reviews (128 Reviews)

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awright2020 • Resident • 2017 - 2018

09/10/2020

I resided at Park Place for a year and only left because my son wanted to go to another school district. The management team was always there to assist with all of my needs. I only had to call maintenance once and by the time I… See More

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Park Place Apartments Manager

09/14/2020

Thank you for this 5-star review! I am so glad you had a positive experience while living here. The fact that you hope to move back to Park Place means the world to me. Thank you for the amazing compliment that nothing beats Park Place. I would love for you to come back home soon! Melissa Pope, Property Manager

Resident • 2002 - 2020

07/29/2020

I am a long term resident. By far the best apartment complex in Lexington, KY. The grounds are beautiful and well maintained. Maintenance needs are resolved promptly. Have recommended numerous friends, some of whom are now residents.

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Park Place Apartments Manager

08/21/2020

Thank you for saying we are the best apartment complex in Lexington. I am so glad you acknowledged your maintenance needs are resolved promptly. Our maintenance staff works tirelessly to handle each maintenance request as if it were their own home. I would love to have the opportunity to review your thoughts concerning the office staff to improve your experience. Please feel free to call me as I appreciate resident feedback so we may continue to grow and develop. Melissa Pope, Property Manager

paulmiller • Resident • 2015 - 2020

06/26/2020

I have lived in the park place community for 5 years and it has been the best experience so far. The staff is extremely supportive and caring. The community and their service is a bench mark for me to compare others. Extremely pleased.

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Park Place Apartments Manager

08/21/2020

Five years! Thank you for making us your home. I could not be more thrilled that you gave us a 5 on this review. We strive to meet this level of expectation daily and for you to acknowledge we have achieved this for you, it means the world. Thank you, Melissa Pope, Property Manager

RichardAC • Resident • 2013 - 2020

06/11/2020

I lived at Park Place for 7 very enjoyable years. The office staff was great, very knowledgeable, accommodating and professional. The maintenance staff were also very good and accommodating to any need that I had, which were few due to the continued maintenance and upgrades performed… See More

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Park Place Apartments Manager

08/21/2020

Richard- we miss you! Park Place isn't the same without you. Thank you for your kind words and compliments. Please stop in to say hi! Melissa Pope, Property Manager

Resident • 2016 - 2019

06/03/2020

Having been a former resident, I still think about how wonderful Park Place is. The leasing and maintenance staff go above and beyond in everything that they do! The grounds are beautifully kept, and I very much enjoyed the firepit area they put in last summer.… See More

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Park Place Apartments Manager

08/21/2020

This is amazing! Thank you for taking the time as a past resident to convey this message to future residents. I am so glad you enjoyed the many amenities we have on our property and the resident events. What makes the events so successful is the residents who attend. If your future plans ever bring you back to Lexington, I would love you to consider Park Place your home. Melissa Pope, Property Manager

Prospective Resident • Visited 2020

06/02/2020

Wonderful people to work with, excellent customer service. Melissa B was so helpful and pleasant. The property was very well kept and I cannot wait to be a part of the community! Thank you Park Place!

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Park Place Apartments Manager

08/21/2020

Thank you for choosing Park Place as your home. I am so fortunate to work with Melissa B.; she is one of the best Leasing Agents in the industry! You stated you selected Park Place as your new home. We cannot wait to have you as a resident. Melissa Pope, Property Manager

godwindi • Resident • 2018 - 2019

09/11/2019

I am a senior citizen & have lived here since June 2018. My rent increase was VERY reasonable this year which means a lot on a fixed income! It is a beautiful, quiet & very well maintained (inside & outside) property, convenient to everything that I… See More

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Park Place Apartments Manager

09/11/2019

Thank you for your review. I appreciate you taking the time to let others know how much you like living here! It makes my day to know you enjoy the beauty of the property and maintenance service our staff provides. I will share your comments with my staff. I appreciate you. Melissa Pope, Property Manager

Resident • 2018 - 2019

09/10/2019

We just left Park Place apartments after one year living there. Our apartment was SO loud from Tates Creek traffic all day and night, and our deck furniture was often covered in black dirt from the cars. I would recommend double checking your apartment location before… See More

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Park Place Apartments Manager

09/13/2019

Dear Anonymous- thank you for sharing your comments concerning your stay with us. It is important to hear when residents are satisfied and when they are not satisfied. We take every review to heart. I agree it is important to know the location of your apartment home so you are satisfied with its location. My staff is always happy to drive residents to the location of their apartment or provide a property map to fully inform all new residents the location of their new home prior to move in. The residents who were affected by the plumbing project were offered the option to stay at the Marriott Residence Inn or receive rent abatement for the period of time they were displaced. I am sorry you were not satisfied with the communication regarding the project. When a resident vacates an apartment we follow our standard process if there is any indication of pet urine damage to the carpet. Every resident has the right to be present for the move out inspection. If there is any indication of pet the person completing the move out inspection pulls the carpet back in front of the resident show they are present to the urine stains that may be found on the back of the carpet. A third party specialist verifies the pet urine. If it is positive for pet urine the subfloor is sealed and new flooring is installed. We would not expect you to have moved in on carpet that contained pet urine nor will we allow the next resident to do so. The past resident is charged the depreciated value of the carpet. Thank you for your kind words regarding our maintenance staff. We try to resolve everyone's maintenance issues with a 48 hour time period. We offer 24 hour emergency maintenance. I will share your comment regarding the maintenance staff with my team. We love to see our residents come in for complimentary Starbucks coffee, water and snack at any time. I appreciate that you chose Park Place as your home and I wish the best in your future endeavors. Melissa Pope, P Mgr.

susan_kraner • Resident • 2018 - 2019

09/04/2019

I was so impressed with the maintenance staff. When I had a maintenance problem over Labor Day Weekend (my upstairs neighbor's air conditioning was causing a small leak in my hallway), the staff had come out within 20 minutes of my call, assessed the problem, and… See More

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Park Place Apartments Manager

09/04/2019

First of all I am sorry you experienced the leak this past weekend. I know it is disruptive and inconvenient to experience maintenance related issues in your home. However thank you for taking a moment to share how the emergency on call staff responded. We are so blessed to have the best maintenance staff in Lexington. It is great to receive the feed back that the maintenance team member followed our established protocol concerning water related incidences. I appreciate you and thank you for your review. Melissa Pope, Property Manager

Resident • 2019

08/30/2019

They're not doing their utmost to make sure the property's buildings are being taken care of. They haven't truly updated anything. My A/C unit is the original unit from the 1970s. Countertops are a nasty fake wood with multiple layers of paint on them. The cabinets… See More

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Park Place Apartments Manager

09/04/2019

Dear Anonymous- I am sorry you feel the way you do. I can assure you everyone associated with Park Place Apartments takes extreme pride in the upkeep of our property. The community was developed in the late 80s and the counter tops are laminate. They are a very durable surface however if necessary they are replaced when they do not meet NTS Development Company's highest quality standard. If there is an issue I can assist you with I would happy to do so. We work with the most qualified individuals in the industry and are willing to call in a specialist when additional assistance is needed. Melissa Pope, Property Manager

RKPowell • Resident • 2016 - 2019

05/24/2019

We love Park Place! The apartments are spacious. The grounds are beautiful and are meticulously maintained. The amenities are outstanding. The staff is top-notch. Maintenance needs are addressed almost immediately.

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Park Place Apartments Manager

10/04/2018

Thank you for your kind words. I am so glad you plan to make Park Place your home for years to come. Please let us know how we can be of assistance to you. Melissa Pope, Property Manager

Resident • 2013 - 2019

02/22/2019

I have lived here for nearly 6 years. I appreciate that this community has guidelines that maintain a firm but logical and stable framework. We are a community. I enjoy the pastoral environment, the timely and efficient maintenance, the attentive management staff and the convenience of… See More

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Park Place Apartments Manager

09/04/2019

Thank you for your kind words. I apologize I have not responded earlier. You just made my day. I am so glad you have made Park Place your home for nearly 6 years! That is remarkable and we appreciate all of our long term residents. We hope this is now not just an apartment to you but your home. Please let me know if I can do anything to make your stay with us more enjoyable. Melissa Pope, Property Manager

katie.yates • Resident • 2019

02/11/2019

I was looking for a new home in Lexington a few months ago and felt nothing but welcome from the moment I stepped foot into the leasing office of Park Place. The office staff was very helpful and knowledgable when helping me find a floor plan… See More

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Park Place Apartments Manager

09/04/2019

Wow! Thank you for this review. Our number one goal is to make everyone feel comfortable and at home the moment they walk into the leasing office. I am so glad you had this positive experience. Thank you for choosing Park Place as your home as I know there are many options in Lexington. To say that you would 100% recommend Park Place is the greatest compliment we can receive. Don't forget we pay resident referrals! Thank you again for this great review. Melissa Pope, Property Manager

Resident • 2019

02/11/2019

I sold my home in September 2018 and moved into an apartment at Park Place. I was drawn to this complex because of the beautiful landscaping and large mature trees and shrubs. The buildings are brick and my unit has a large screened in porch. There… See More

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Park Place Apartments Manager

02/11/2019

Thank you for your amazing review! The highest compliment we can receive is for you to say you would recommend our community without hesitation. I am so glad you chose Park Place after selling your home. There are many residents who have followed a similar path as yours and we are so fortunate you have chosen Park Place as your new home. I will share your comments with my maintenance staff. We are blessed to have a team that knows the importance of treating everyone with respect and treating everyone's home as if it were their own. I hope you choose to live here for many years! Melissa Pope, Property Manager

Adam_G786 • Resident • 2019

02/10/2019

Park Place is a nice community that is well uptaken with a truly outstanding staff. They go above and beyond to communicate with the tenants, provide timely maintenance as needed, and create a safe environment to live in. The units are beautiful and amenities are decent.… See More

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Park Place Apartments Manager

02/11/2019

Adam- thank you so much for providing us with such great feedback on your experience here. We always strive to provide top quality service to every resident, and are pleased to hear that you are enjoying our community! Melissa Pope, Property Manager

Lextownmac • Resident • 2016 - 2019

02/08/2019

When I moved here I thought I'd be here maybe a year. However, because I love everything about these apartments and the friendly staff, I'm still here three years later! I have neighbors who have lived here for decades. I can understand why. Stress-free living in… See More

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Park Place Apartments Manager

02/11/2019

Three years! That's awesome! I love it when residents find a permanent home at Park Place. Thank you for your kind words concerning the staff. We know it is difficult to move even when the move is for positive life events. We want everyone's experience from the first time they walk in the door to signing their 10th renewal to be stress free! I'm glad you have found that at Park Place. I look forward to continuing to have you as a resident for years! Melissa Pope, Property Manager

Resident • 2018 - 2019

02/07/2019

We love living here! The grounds are gorgeous and well manicured, it truly feels like a little neighborhood. The aminities are such a plus- can't wait for summer so we can take advantage of the pool, tennis courts, dog wash and car wash! Plus just found… See More

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Park Place Apartments Manager

02/11/2019

Wow, to say you love living here means the world to me! There are many choices in Lexington and I appreciate you chose us for your home. I'm glad you are enjoying the amenities our community has to offer. The pool in the summertime feels like a resort. You will have the two stainless steel gas grills, marble bar top seating underneath the spacious gazebo, table tennis, and covered cabana to enjoy at your leisure. The renovations in the 24 hour a day fitness facility are so exciting! We just received a new dumbbell set, a new elliptical machine is on its way, and we are converting the racquetball court to a Fitness on Demand Studio. The studio will allow you the opportunity to participate in over 300 virtual fitness classes. Stay tuned for its grand opening! Melissa Pope, Property Manager

Jessica_P262 • Resident • 2018

12/10/2018

I moved in almost a month ago, downsizing from a big house in the country as an empty nester. So far my experience has been wonderful and the transition smooth. The staff has been easy to reach and attentive! They have made it a great experience.… See More

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Park Place Apartments Manager

12/10/2018

Thank you for your amazing review! I'm so glad you are having a positive experience with us. We know moving can be difficult even during positive transitions. We try to make everyone's move as wonderful and smooth as possible. I love that you have chosen to make Park Place your home. Melissa Pope, Property Manager

Resident • 2016 - 2018

11/28/2018

I am going to live for just a few more days in this cozy (with jacuzzi and fireplace), two story, 1bed&1.5bath, surprisingly quiet (being next to a major road) and well furnished $949 Park Place apartment. I have moved here following my unjust eviction from Park… See More

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Park Place Apartments Manager

12/10/2018

We are so sad to see you leave! You were a joy and a ray of sunlight every time we saw you. I agree we are so fortunate to have Darcy and our entire team here at Park Place. I am so glad you enjoyed your time here with us. Please know this is your home if you need us again in the future. Melissa Pope, Property Manager

Shannon_E291 • Resident • 2018

10/29/2018

At 50 years old, I have had lots of experiences with apartments and rentals, and I've never been so impressed with a management company! From the expedited application and move-in process to the response time for service requests to the immaculate upkeep of the grounds, not… See More

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Park Place Apartments Manager

10/30/2018

Shannon- Thank for the 5 star review! I am so glad your move in experience went so well. We know that moving, even during a positive life change, is difficult and we want to make it as stress free as possible. I will share with the maintenance team your positive feedback regarding their response time. The maintenance team is so valuable to us and we are blessed to have such a great group of individuals. Thank you for being a proud member of our community! Melissa Pope, Property Manager

Steve_O950 • Resident • 2018

10/16/2018

I have lived here for three months. The first two my air conditioning didn't work. I had live birds live in my apartment that were ignored by the staff. They had to put me up in a hotel room. Now that it turned cold, my heat… See More

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Park Place Apartments Manager

10/23/2018

Steve- Thank you for opening our eyes to your less than desirable experience. What you're describing is completely out of the norm for us. While grounds, neighborhood, and noise received positive ratings we'd like the opportunity to change your perception of our team's level of service. Please contact me directly with any future service requests so I can take the lead and assure you will be satisfied going forward. Melissa Pope, Property Manager, 273-7464.

Meghan_M485 • Resident • 2018

10/15/2018

I move every six months for work all across the country and I have had my fair share of experiences. I have to say from the start they have been ever so kind and Melissa B. and helpful. The community is quiet and has an alarm… See More

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Park Place Apartments Manager

10/23/2018

Meghan- Wow! Thank you for your kind words. To receive your positive feedback is fantastic. Thank you for mentioning our staffs helpfulness. We are truly invested in providing kind and helpful service with everyone we work with. We really want everyone to find a home here with us. I know there are a lot of choices in Lexington and I am thankful you chose us; I only wish you could stay longer than 6 months! Melissa Pope, Property Manager

Resident • 2017 - 2018

10/03/2018

In Lexington, there are low rent seedy apartments and much higher priced luxury apartments. There's not much in between. If you plan to play it safe and take the luxury route, Park Place is definitely the best option. I actually broke a lease with an apartment… See More

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Park Place Apartments Manager

10/04/2018

Thank you for sharing your experience! It is amazing that you would terminate another lease to come live with us. That is the best compliment we could receive. I love it when residents decide to make Park Place their permanent home. Thank you for taking time out of your busy schedule to share your experience. I appreciate you. Melissa Pope, Property Manager

Resident • 2017 - 2018

08/29/2018

I strongly urge you to reconsider if you are thinking about moving to these apartments. I moved here with intentions to stay for a few years, but ended up running away after the first year lease ended. As you can read in other reviews, the ripped… See More

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Park Place Apartments Manager

08/30/2018

I'm sorry you feel we were unfair when assessing move out damages. We encourage all residents to be present for move out inspections so they are able to see what damages they are responsible for and why. We understand that normal wear and tear occurs, therefore we only charge residents for damages that are beyond that condition. If you would like to discuss those charges in detail, please don't hesitate to reach out to me at your earliest convenience. You mentioned you experienced pests during your stay with us. I'm surprised to hear this since OPC Pest Control comes to the property weekly to perform inspections and provide necessary treatments when residents notify us of a need for service. I'm also surprised to hear you mention any issues with mold. We take those very seriously and have protocols that we follow as soon as we are notified about a potential moisture problem. Thank you, Melissa Pope, Property Manager 859-273-7464

jtovey • Resident • 2018

08/27/2018

I absolutely do not recommend this place to anyone. The biggest problem is safety. breaking into cars and apartments is a normal thig here. The managers have gotten numb to it and when they here a report they just go yey, yeyy, yeyyy… Nest, the office… See More

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Park Place Apartments Manager

08/29/2018

It is disappointing to hear that a resident would not recommend our community when we strive to provide the best living experience possible. I wish we could change your opinion and am sorry that you feel this way. We take safety concerns very seriously and always advise residents to contact the police if they notice anything unusual or suspicious. We strive to provide the best customer service to our residents and that includes maintaining a safe community. We will always cooperate and assist the police to the best of our abilities should a situation arise. I understand you're frustrated being charged for damages. We give our residents thoughtful consideration and make sure any damage charges that are assessed are beyond normal wear and tear. I am truly sorry that you feel that we fell short of giving you the professional and courteous experience that you deserve. We appreciate your feedback as it will help us to continue to improve our service. Melissa Pope, Property Manager

•

Updated Review

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Features & Amenities

Laundry

Car Care Center
In-Unit Laundry Room with Washer and Dryer Connections
Laundry On-Site
Washer and Dryer Connections and Rental Available

Parking

Garage

General

1st Floor
24-Hour Emergency Maintenance
2nd Floor
Abundant Closet and Storage Space
Air Conditioner
Alarm
Basketball Court
Bike Repair Shop
Built-in Kitchen Desk
Business Center (Open During Office Hours)
Clubhouse with Lounge Areas
Coffee Bar serving Starbucks
Covered Deck or Screened Sun Porch
Fire Pit
Gourmet Outdoor Kitchens
Guest Bath with Vanity and Dressing Table
Individually Sheltered Entrances
Marble Entry Foyer
Marble Hearth Fireplace
Pet-Friendly Community
Premium Plank Flooring Available
Professional Management and Maintenance Team
Quality Landscaping
Spacious Coat Closet and Walk In Closets
Tennis Court
Valet Trash Service
Vaulted Ceilings
Wi-Fi Access
Wood Cabinetry and Counter Space

Pets

Cats Allowed
Dogs Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
940
Available
Avail.
N/A
Model
Charismatic

View Floor Plan

Price
Price
N/A
SQ. FT.
1,183
Available
Avail.
N/A
Model
Coolmore

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Price
Price
N/A
SQ. FT.
1,313
Available
Avail.
N/A
Model
Millennium

View Floor Plan

Price
Price
N/A
SQ. FT.
1,412
Available
Avail.
N/A
Model
Keeneland

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Price
Price
$1,015 - $1,055
SQ. FT.
875
Available
Avail.
3 Units
Model
Seattle Slew

View Floor Plan

Price
Price
$1,025
SQ. FT.
1,098
Available
Avail.
1 Units
Model
Aristides

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1 Bedrooms, 1.5 Bathrooms

Price
Price
N/A
SQ. FT.
1,175
Available
Avail.
N/A
Model
Cobra

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2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,300
Available
Avail.
N/A
Model
Silver Charm (1st Floor)

View Floor Plan

Price
Price
$1,275
SQ. FT.
1,200
Available
Avail.
3 Units
Model
Secretariat

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Price
Price
$1,295
SQ. FT.
1,450
Available
Avail.
1 Units
Model
Claiborne

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Price
Price
$1,305
SQ. FT.
1,544
Available
Avail.
2 Units
Model
Taylor Made

View Floor Plan

Price
Price
$1,345
SQ. FT.
1,553
Available
Avail.
2 Units
Model
Donamire

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Price
Price
$1,365
SQ. FT.
1,300
Available
Avail.
1 Units
Model
Barbaro (2nd Floor)

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Price
Price
$1,375
SQ. FT.
1,663
Available
Avail.
1 Units
Model
Ashford

View Floor Plan

Price
Price
$1,425
SQ. FT.
1,400
Available
Avail.
1 Units
Model
Spectacular Bid

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2 Bedrooms, 2.5 Bathrooms

Price
Price
N/A
SQ. FT.
1,773
Available
Avail.
N/A
Model
WinStar

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Price
Price
$1,485 - $1,615
SQ. FT.
1,745
Available
Avail.
3 Units
Model
Lane's End

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3 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,475
Available
Avail.
N/A
Model
Affirmed

View Floor Plan

Price
Price
N/A
SQ. FT.
1,500
Available
Avail.
N/A
Model
Calumet

View Floor Plan

Price
Price
N/A
SQ. FT.
1,575
Available
Avail.
N/A
Model
Alysheba

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Park Place Apartments offers spacious floor plans on 42 acres of beautifully landscaped grounds in Lexington, Kentucky. Recently awarded Lexington's Best Apartment Community by Lexington Herald-Leader readers, Park Place is conveniently located at the corner of Man O’ War and Tates Creek Road with easy access to downtown, the University of Kentucky and Transylvania University. Experience the best in Lexington apartment living at Park Place Apartments!

Office Hours

Sunday: Closed
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Park Place Apartments?
The community is rated 5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Park Place Apartments?
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is Park Place Apartments?
The community is rated 4.5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 52.17 days to their community reviews in the past year.

Who manages Park Place Apartments?
NTS Development Company

What is the pet policy at Park Place Apartments?
Cats Allowed
Dogs Allowed

What types of floor plans are available?
1 Bed, 1 Bath and 1 Bed, 1.5 Baths and 2 Beds, 2 Baths and 2 Beds, 2.5 Baths and 3 Beds, 2 Baths