terrible staff service. Rebecca despite i had an appointment go final move out inspection, nobody come here and i was waiting one hour. then i went to office, she just said i am sorry. then during final inspection, she suddenly charged 99 dollars.
Manager
10/4/2018
Springs at Winchester Road Apartments
Thank you so much for taking the time to share your concerns. We apologize for the delay in your move out inspection as we were understaffed that Friday and greatly appreciate your patience with us! We also wanted to make you aware that you were never charged a $99 fee and would be more than happy to review your account with you if you'd like. We greatly valued you as a resident and would be more than happy to help with any further questions.