Review History for Jack_K782

Stoney Brooke Apartments


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Jack_K782

Resident ā€¢ 2017 - 2019

8/9/2019

DO NOT lease here. Between the mold, fungus in the walls, faulty electrical, heating and air, there are ants in every home, leaky pipes, molded drywall, dumpsters overflowing from eviction an water damaged homes, the dog park waste container will force you to close your windows on nice days. and for the price?!?? We're paying $900+ for bare minimum and they raise rent halfway through the lease for 'pest control services' which were obviously never called out. the office ppl make their own schedule and choose when to answer messages, or not. (most often they don't even respond until you catch them in person, or leave a snarky reply to 'try contacting the leasing office' which, again, will not be open when they claim it is). This place has anniversaries of things going wrong. Be prepared to withhold rent just to get their attention into fixing things that, especially for this price, should not even be broken. In addition, I get the reply to go talk to the office, which will not answer the phone, and is not there during business hours. So if whoever responds, would like to give me a REACHABLE, NON OUT OF SERVICE phone number, that will guarantee my call will be answered in buisness hours, or maybe hire an employee that will show up on time, and stay the full amount of time that is posted as 'office hours'. Rather I expect to be given the same generic response as 'please contact the leasing office'. I will be reporting this entire complex to the Lexington Code Enforcement comitee, as well as Lexington Tennant services, as trying to contact the office by means of the channels they provide is impossible, and just for show on their part, contacting any maintenance will result in a 'band-aid fix'. I have documentation of all of the previously mentioned events, and look forward to being told to 'please contact the office.' Again.

Review 6 out of 112

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Stoney Brooke Apartments

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